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Overview
POSITION SUMMARY
The Network Administrator (on-site) assumes responsibility for the oversight of the organization's computer systems and database networks, ensuring appropriate maintenance and security protocols are upheld. This encompasses the planning, development, installation, configuration, maintenance, support, and optimization of all network hardware, software, and communication links. The Network Administrator plays an essential role in guaranteeing the stability and integrity of voice, data, video, and wireless network services, serving as the primary resource for planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the enterprise. This individual will also diagnose and resolve network performance issues, in addition to analyzing network traffic and formulating capacity planning solutions. The Network Administrator is tasked with the timely and accurate analysis and resolution of wireless local area network (WLAN) hardware and software deficiencies, and is expected to provide end-user instruction as required. Furthermore, the Network Administrator is accountable for the organization's telecommunications infrastructure, which includes the configuration, diagnosis, repair, upgrade, and optimization of telephone systems and services, voicemail, VoIP/IP-PBX communication systems, and video conferencing environments, both for internal deployment and integration with Internet-based services.
AHMC provides management services to AHMC Anaheim Regional Medical Center, Garfield Medical Center, Greater El Monte Community Hospital, Monterey Park Hospital, San Gabriel Valley Medical Center, AHMC Seton Medical Center, AHMC Seton Medical Center Coastside, Doctors Hospital of Riverside, and Whittier Hospital Medical Center. The facilities are Medicare and Medi-Cal certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospitals provide healthcare services reimbursed by Medicare, Medi-Cal, traditional insurance plans,
PPO, HMO and under capitated arrangements.
Responsibilities
ESSENTIAL JOB FUNCTIONS
Onsite presence is a mandatory requirement for this position which is located in Alhambra, California.
Manage all routers, switches, and firewalls at AHMC Corporate and AHMC Facilities
Install, monitor, maintain and participate in the operations of the AHMC Data Center including the following areas:
o LANs/WAN
o Printers
o Cable Management
o VoIP
o Internet/Intranet
o Anti-virus
o Security
o Disaster Recovery
o Change management
o Patch management
o Asset management
o Others as designated
Responsible for planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.
Troubleshoots network performance issues, as well as analyze network traffic and provide capacity planning solutions.
Direct, monitor and participate in end-user support for Systems
Develop, implement, and maintain IT policies, procedures, and processes to support best practices for data center operations and systems administration.
Develop and maintain work plans to implement initiatives and special projects on-time and within budget
Designs, configures, diagnoses, repairs, upgrades, and optimizes telephone systems and services, voicemail, and VoIP/IP-PBX communication systems, and video conferencing environments.
Participate and assist in implementing the Knowledge Management Process.
Assists to resolve escalated customer and vendor issues.
Provide backup support to other technical positions.
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
Maintain a high level of employee morale within the team.
Disaster recovery planning and testing.
Maintain and enhance cooperative interdepartmental and vendor relationships and communications.
Provide support for data center operations.
Attends and participates in meetings, committees, and training sessions as directed by Senior Director of Information Services.
Ability to work a flexible schedule and second tier on call.
Perform additional duties as assigned.
Qualifications
TRAINING/EXPERIENCE
Onsite presence is a mandatory requirement for this position which is located in Alhambra, California
Excellent written and verbal communication skills are required.
Prior experience in a healthcare setting is preferred.
Must possess the ability to comprehend, interpret, and execute both verbal and written instructions in the English language.
Demonstrated experience and/or formal education in LAN/WAN systems, TCP/IP, Internet protocols, Microsoft Office Suite, and Windows and Linux Operating Systems.
Prior help desk experience is mandatory.
Experience supporting multi-facility environments is desirable.
Expertise in firewall management is required.
Experience in the management and maintenance of Cisco and HPE Aruba network switches is required.
Proven experience in managing systems administration operations is required.
Experience in managing telecommunications services for a business enterprise is desirable.
Experience in vendor selection and implementation management is desirable.
Possession of relevant technical certifications is advantageous
EDUCATION/CERTIFICATION/LICENSE
Bachelor's degree or equivalent in Information Discipline, CCNP, CompTIA Network+, or related IT Experience.