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Video Monitoring Jobs in Toronto, ON (NOW HIRING)

Dentsu Aegis Network

Buyer, Audio & Video

Toronto, ON · On-site

CA$50K - CA$55K/yr

The Buyer, Audio & Video is responsible for the execution, management, and optimization of audio ... Monitors campaign pacing, delivery, audience performance, ratings, and inventory utilization to ...

Sunpan

Video Content Creator

Scarborough, ON · On-site

Monitor and report on competitor social media and communication strategies to identify and implement trending tactics. * Event Travel : Travel to trade shows to create and support social and video ...

dbrand

Videographer

Toronto, ON · On-site

Audio capture, with levels actually monitored. * Video capture across whatever camera system the project calls for. * Art direction on your own shoots. * Organize and back up footage before you leave ...

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Video Monitoring information

See Toronto, ON salary details

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How much do video monitoring jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for video monitoring in Toronto, ON is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $21.33 per hour, depending on experience, location, and employer.

What is video monitoring?

A Video Monitoring job involves overseeing live or recorded footage to ensure security, compliance, or quality control. Responsibilities may include detecting suspicious activity, monitoring surveillance systems, and reporting incidents. This role is common in industries like security, retail, transportation, and remote operations. Strong attention to detail and the ability to respond quickly to potential threats are essential skills. Many positions also require familiarity with CCTV systems and digital monitoring tools.

What does a video monitoring specialist do?

In a Video Monitoring role, your day-to-day activities will center around observing live or recorded footage, identifying unusual behavior or security breaches, and accurately documenting incidents. You may be responsible for communicating with onsite security personnel or law enforcement when necessary, maintaining activity logs, and ensuring that all camera equipment is functioning properly. The role often involves working shifts, including nights and weekends, as continuous surveillance is required. Being proactive, observant, and able to manage multiple feeds simultaneously will help you excel and contribute to a safer environment.

What skills and qualifications are needed for video monitoring?

To excel in Video Monitoring, you need keen attention to detail, situational awareness, and a high school diploma or equivalent. Familiarity with surveillance camera systems, video management software, and sometimes security certifications like CCTV Operator Training is often expected. Strong communication skills, reliability, and the ability to remain calm under pressure set top performers apart in this field. These qualifications are vital to promptly detecting and reporting incidents, ensuring safety, and maintaining effective security operations.

What job categories do people searching Video Monitoring jobs in Toronto, ON look for?

The top searched job categories for Video Monitoring jobs in Toronto, ON are:

Video Monitoring jobs near you
Infographic showing various Video Monitoring job openings in Toronto, ON as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 77% In-person, 14% Hybrid, and 9% Remote job distribution, with an average salary of $40,497 per year, or $19.5 per hour.

Director of Video Monitoring Operations

Birdseye Solutions

Mississauga, ON • Remote

Full-time

Re-posted 10 days ago

Job description

    Location: Toronto, ON (strongly preferred)
    Travel: Regular to Eastern Europe and a new South/Central America station
    Reports to: CEO
    Department: Operations (Remote Video Monitoring)


    Company Overview:

    Since 2011, Birdseye Security Solutions has been on a mission to reduce crime across North America. In order to make the biggest impact, Birdseye's tenacious team has focused on Cargo Theft which attributes to a huge slice of the overall crime statistics pie. We have a strong track record delivering solutions to aid in this $200 billion/year problem by focusing on operational effectiveness and safeguarding of assets in the Transport and Logistics industry. These solutions include combining professionally trained staff with the latest AI technology and security surveillance equipment. Birdseye offers highly customized end-to-end remote security guard services, safety & compliance control and operations analytics reports to it's enterprise client base. Birdseye employs over 350 professionals globally and is headquartered in Toronto Canada.

    About the Opportunity:

    Birdseye is scaling a 24/7/365 multisite Remote Video Monitoring (RVM) operation. We are simultaneously launching a LATAM station and rapidly deploying a proprietary AI platform across our stations. We need a senior operator who can lead complex, alwayson operations and own a disciplined, guardrailed AI rollout that improves SLAs/KPIs without regression.


    Business Objectives:

    • SLA Excellence: 99.5% SLA adherence; declining breach rate QoQ.
    • Rapid, Safe AI Rollout: 80% adoption of each production feature within ~60 days with noninferiority on all safety/availability SLAs and superiority on at least one efficiency/quality KPI.
    • Leadership Bench: SOMs, Ops Coordinators, TLs trained and coached with defined competencies and cadences; >90% completion of leadership modules.
    • LATAM Station Launch: Site selection, staffing, SOPs, golive; Day30 stability (coverage, KPI visibility, client onboarding readiness).
    • Process & Cost: SOP harmonization across stations; measurable reduction in costpermonitoreddesk (target finalized with Finance).

    Applicants MUST have:

    • 10-15+ years in largescale, multisite, 24/7 operations (RVM/SOC/GSOC, contact centre/BPO, security operations, logistics command centre, or similar).
    • Proven AI/automation rollout experience in live operations with measurable impact (experiment design, noninferiority/superiority guardrails, change management, training enablement).
    • Built and coached multilevel leadership (SOMs/Coordinators/TLs) with documented improvements in KPIs/QA.
    • Strong KPI design/QA background; comfortable running breach investigations and corrective action plans (CAPA).
    • Effective crossfunctional leadership with Engineering/IT; datadriven operator.
    • International operations exposure; comfortable with Eastern European/LATAM travel.

    Nice to haves:

    • MLOps familiarity (model lifecycle, monitoring, drift, feedback loops)
    • Lean/Six Sigma exposure.
    • Prior RVM or GSOC/security monitoring experience.


    This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

    #LI-DNP#LI-DNI



    Apply