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SUMMARY: Reporting to the Division Vice President (DVP), the Regional Vice President is a key part of our management team. This position assists with overall productivity, quality assurance, and safety measures. The position serves as a company representative with both internal and external customers. The Regional Vice President will carry out supervisory responsibilities in accordance with company policies and applicable laws. This position will help oversee maintenance of grounds, buildings, and equipment, as well as personnel management. This position will require travel to include overnights, which is further outlined below.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential duties and responsibilities include the following, (other duties may be assigned):
• Visits accounts in division a minimum of three times per year to meet and talk with the customer, SMS facility manager and staff.
• Communicates results of visit to customer, Division Vice President, and President of SMS by way of Site Inspection Reports.
• Oversees any other event requiring additional supervision.
• Runs Labor reports for all accounts on biweekly payroll and prepares documents for review by Division Vice President.
• Responds to requests from the customer in a timely and positive manner.
• Communicates with the SMS Facility Managers within their assigned area on a weekly basis, or more frequently if needed.
• Communicates with the Divisional Vice President on a weekly basis, or more frequently if needed.
• Participates in the startup activities of new accounts.
• Attends bid walks at the request of Divisional Vice President.
• Provides support to accounts during Facility Manager Transition.
• Compares supply and uniform orders to budget and approves or revises orders placed by Facility Managers.
• Prepares equipment orders for review and, upon approval, places all orders for division.
• Receives and reviews financial documents for each account and for their area.
• Coordinates with Facility Managers, senior leadership and corporate finance personnel to clarify, interpret or correct financial matters.
• Researches and provides appropriate explanations regarding problems identified in financial documents. Directs or coordinates corrective action, where appropriate.
• Participates in monthly financial reviews.
• Approves or denies requests from SMS Facility Managers regarding the use of overtime, equipment repair, supply purchases and other financial and personnel matters.
• Supports Facility Managers and Human Resources in investigations and disciplinary matters.
• Attends required meetings or conference calls held by the President or the Divisional Vice President.
• Monitors own business expenses and submits expense reports to CSC weekly.
• Inputs customer interactions on the Customer Communication Log.
• Ensures that any employee injuries or incidents are processed in the prescribed manner; ensures that Risk Management is notified within the prescribed time frames.
• Interviews and hires qualified applicants to fill open posted positions in a proactive and timely manner, following company interviewing guidelines. Also, regularly evaluates low-performing employees for replacement, upgrade or transfer.
• Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements.
• Participates in and contributes to Strategic Planning meetings and calls that directly correlate with the company's continued growth and success.
• Assists in yearly budget preparation.
We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, sick time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (salaried positions only), Bereavement Leave, Jury Duty Leave.
• Bonuses: Employee Recognition Awards, Employee Referral Bonus Program (hourly employees only), Bonus Program (designated management and executive level positions only).
• Other: 401K Retirement Savings Plan, Vehicle Allowance (Regional positions and above only).

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION/EXPERIENCE:
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Must be at least 18 years of age.
COMPUTER SKILLS:
Intermediate computer skills required. Knowledge of Microsoft Office software; Excel, Word, Outlook.
LANGUAGE ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATH ABILITY:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES AND LICENSES:
No certifications required.
SUPERVISORY RESPONSIBILITIES:
Manages subordinate managers/supervisors who supervise hourly employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals and vibration. The employee is occasionally exposed to work in high, precarious places. The noise level in the work environment is usually loud.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit and climb or balance.
• The employee must frequently lift and/or move more than 50 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
TRAVEL REQUIREMENTS:
Position requires significant travel to the accounts for which they are responsible, and, as required, to the corporate office in Nashville, TN. Travel is normally either via privately owned vehicle, rental vehicle, or air. Operational responsibility may require travel for extended periods of time.
*This job description is not a contract for any specific period of time and may be adjusted at the employer's discretion based on changing or newly identified needs of the position.