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Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

The Role:

The VP Operations will provide executive leadership and strategic direction to the operations team, ensuring alignment with the company’s vision and goals. This role requires a leader with deep expertise in the construction management industry, a proven track record of successful preconstruction and project delivery, and strong financial acumen. The VP Operations will work closely with senior leadership to drive business growth, operational excellence, and sector leadership. 

• Lead and expand Suffolk Construction’s Mission Critical business
• Work with Operations leadership team to set the business direction and strategy for the Mission Critical sector
• Oversee execution of the sector goals as outlined in the group’s business plan; develop Mission Critical portions of business plan for roll up into consolidated office business plan
• Develop sector expertise, share market knowledge with leadership and sector
• Ensure corporate vision and strategies are communicated to Project Executives by their teams 

Work Acquisition and Client Management:

• Lead work acquisition team in pursuits
• Identify and cultivate new client relationships; develop relationship with, and have the pulse of, existing clients
• Identify priority pursuits and projects
• Lead and participate in teaming strategies
• Direct the strategy and content of group proposals and/or presentations
• Recommend general conditions and fees to the General Manager
• Ensure client satisfaction through formal (Suffolk CONNECT) and informal (client interaction, community events, etc.) channels
• Assist in strategic subcontractor management
• Actively participate in industry events and associations

Sector P&L Management:

• Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives
• Ensure appropriate financial projections for each project and implement strategies to achieve goals
• NOI forecasting and maintenance projections
• Revenue and income commitments
• Commercial sector G&A planning and management
• Risk management
• Cash flow
• Contracts to prescribed limits
• Coordination of legal matters

Development of People:

• Seek out and recruit key staff
• Evaluate team performance and provide direction
• Build future leaders through mentoring
• Support training and curriculum development and planning
• Create sector organizational structure and staffing
• Career pathing
• Development
• Retention

Preconstruction:

• Oversee preconstruction efforts on all sector projects

Construction Operations:

• Ensure sector projects are set up for success, consistent with the P&L and sector targets as outlined in the group’s business plan
• Ensure all construction activities are consistent with Suffolk’s Standard Operating Procedures
• Conduct weekly meetings with Project Executives and entire team to review job performance in its entirety
• Review schedule updates and participate in monthly meeting
• Review monthly KPIs, evaluate trends and drive improvement
• Ensure performance corrections are implemented to achieve client satisfaction

• Requires a Bachelor’s degree in Business, Finance, Marketing, Construction Management or relevant discipline with minimum of ten years of experience in the Mission Critical field or a related area.
• Extensive knowledge of Mission Critical construction markets and business sectors is essential.
• A thorough familiarity with construction concepts, definitions, practices and procedures is fundamental. A practical knowledge of planning, permitting, and zoning regulations is required.        
• Highly organized, able to prioritize and multi-task.
• Entrepreneurial and collaborative.
• Ability to travel 50%.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.