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Vice President Managed Service Operation Jobs (NOW HIRING)

CruiTek

VP of Managed Service Provider (MSP)

Duluth, GA · On-site +1

VP of Managed Service Provider (MSP) Permanent Position Very Aggressive Salary/Bonus Nashville ... The ideal candidate has deep experience running MSSP operations within a VAR, systems integrator ...

Comfort Systems USA

Service Vice President

Houston, TX · On-site

The Vice President of Service Operations is a senior leadership role responsible for driving ... Mentor and develop Service Managers, Directors, and future leaders * Support recruiting, onboarding ...

VP Management

General Manager

Barboursville, WV · On-site

$50K - $85K/yr

Job Summary : VP Management is seeking a highly motivated and experienced individual for the role ... This is a full time, individual contributor position for overseeing all aspects of our operations ...

VP Management

Night Audit Huntington WV

Huntington, WV · On-site

$14.50 - $19.50/hr

... position at VP Management in Huntington, WV involves overseeing the nightly operations of the ... in guest service and employee satisfaction. Join our team to be a part of a dynamic work ...

VP Management

General Manager

Barboursville, WV

$50K - $85K/yr

Job Summary : VP Management is seeking a highly motivated and experienced individual for the role ... This is a full time, individual contributor position for overseeing all aspects of our operations ...

VP Management

General Manager Beckley, WV

Beckley, WV · On-site

$50K - $85K/yr

Job Summary: VP Management is seeking a highly motivated and experienced individual for the role of ... Oversee the day-to-day operations of the company in the Beckley area, including managing staff ...

VP Management

General Manager Pikeville KY

Pikeville, KY

$50K - $85K/yr

Job Summary : VP Management is seeking a highly motivated and experienced individual for the role ... This is a full time, individual contributor position for overseeing all aspects of our operations ...

Alma Lasers GMBH

VP of Operations

Buffalo Grove, IL · On-site

$250K - $300K/yr

Vice President of Operations Location: Buffalo Grove, Illinois This role is Hybrid and Primarily on ... Service Operations Management: * Oversee the service and support of over 6,000 systems across North ...

VP Management

General Manager Pikeville KY

Pikeville, KY · On-site

$50K - $85K/yr

Job Summary : VP Management is seeking a highly motivated and experienced individual for the role ... This is a full time, individual contributor position for overseeing all aspects of our operations ...

VP Management

General Manager Hazard KY

Hazard, KY · On-site

Job Summary : VP Management is seeking a highly motivated individual for the role of General ... This is a full time, individual contributor position for overseeing all aspects of our operations ...

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Vice President Managed Service Operation information

See salary details

$68.5K

$155.8K

$264K

How much do vice president managed service operation jobs pay per year?

As of Sep 11, 2026, the average yearly pay for vice president managed service operation in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What does a vice president managed service operation do?

A Vice President of Managed Service Operation oversees the delivery and management of outsourced IT, business, or technical services for clients. They are responsible for strategic planning, client relationship management, service quality, and operational efficiency in managed services. This role involves leading large teams, implementing best practices, and ensuring that service agreements and performance targets are consistently met. The VP also collaborates with other executives to drive business growth and innovation within the managed services division.

What are the key skills and qualifications needed to thrive as a vice president managed service operation?

To thrive as a Vice President of Managed Service Operation, you need extensive experience in IT service management, business operations, and leadership, often supported by a relevant bachelor’s or master’s degree. Familiarity with ITIL frameworks, enterprise resource planning (ERP) systems, and service management platforms like ServiceNow is typically required, and certifications such as ITIL or PMP are advantageous. Exceptional communication, strategic thinking, and people management skills help drive client satisfaction and lead large teams effectively. These skills are crucial for delivering high-quality managed services, optimizing operational efficiency, and ensuring organizational growth.

What are the primary challenges faced by a vice president managed service operation, and how can candidates prepare to address them?

A Vice President of Managed Service Operations often encounters challenges such as ensuring consistent service delivery across multiple clients, aligning operational processes with rapidly changing client needs, and managing large, diverse teams. Candidates can prepare by developing strong leadership skills, gaining experience with ITIL and service management frameworks, and fostering a culture of continuous improvement. Emphasizing effective communication and cross-functional collaboration is also crucial, as the role requires working closely with sales, technical, and client-facing teams to drive operational excellence.

What are popular job titles related to Vice President Managed Service Operation jobs?

For Vice President Managed Service Operation jobs, the most frequently searched job titles are:

VP of Managed Service Provider (MSP)

Duluth, GA • On-site, Remote

CruiTek
Recruiting and Staffing Services • 1 - 10 employees
Learn more about CruiTekexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

VP of Managed Service Provider (MSP)
Permanent Position
Very Aggressive Salary/Bonus
Nashville/Atlanta
*Extensive MSP experience is a MUST
*Experience Building, Developing, Leading, large MSP teams is a must
The VP, Managed Services will lead and scale the company's Managed Security Services (MSSP) and broader managed services business, driving service delivery excellence, profitability, and growth across the portfolio. This role owns the P&L for managed services, sets strategic direction for service offerings, and ensures delivery teams consistently exceed client SLAs and expectations. The ideal candidate has deep experience running MSSP operations within a VAR, systems integrator, or IT services organization, and is comfortable balancing operational rigor with strategic growth initiatives in a fast-paced, high-growth environment.
Responsibilities:
  • Own the P&L for the Managed Services/MSSP business unit, including revenue growth, margin management, and cost optimization
  • Lead service delivery strategy across managed security, infrastructure, and IT operations offerings
  • Ensure consistent achievement of SLAs, customer satisfaction targets, and retention goals across the managed services customer base
  • Build and scale delivery processes, tooling, and automation to support growth while maintaining service quality
  • Partner closely with Sales and Pre-Sales teams to support new business development, renewals, and upsell/cross-sell opportunities
  • Lead, mentor, and develop managed services leadership and delivery teams
  • Drive vendor and technology partner relationships relevant to the managed services portfolio (e.g., security, monitoring, and automation platforms)
  • Oversee integration of managed services operations following acquisitions, aligning delivery models, tooling, and staffing across combined organizations
  • Establish and report on key operational and financial metrics to executive leadership

Qualifications:
  • 10+ years of progressive experience in managed services, MSSP, or IT services delivery leadership roles
  • Prior experience within a VAR, systems integrator, or managed services provider is a MUST
  • Relevant industry certifications (e.g., CISSP, ITIL, PMP) are preferred
  • Proven track record owning P&L responsibility for a managed services or MSSP business unit
  • Deep understanding of MSSP delivery models, including SOC operations, monitoring, and security service delivery, is a strong asset
  • Experience leading teams through M&A integration, including aligning service delivery models across acquired entities
  • Strong track record of building and scaling delivery processes, automation, and tooling to support growth
  • Excellent executive presence and cross-functional partnership skills, particularly with Sales and Pre-Sales teams

Benefits:
  • Competitive salary and performance-based incentives
  • Outstanding health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Flexible work schedule and remote work options
  • Professional development and training opportunities
  • Collaborative and inclusive work culture with opportunities for career growth