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Vice President Lab Operations Jobs in Delaware (NOW HIRING)

CLIENT OPERATIONS MANAGER At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global ...

The VP leads a team of experienced sales professionals to achieve and exceed order targets ... Experience in Electrical Distribution (ED) Wholesale, Retail, and Maintenance Repair Operations ...

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Vice President Lab Operations information

See Delaware salary details

$68.6K

$155.9K

$264.2K

How much do vice president lab operations jobs pay per year?

As of Jun 24, 2026, the average yearly pay for vice president lab operations in Delaware is $155,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,600.00 and $185,200.00 per year, depending on experience, location, and employer.

What is a Vice President Lab Operations job?

A Vice President of Lab Operations oversees the strategic and operational aspects of a laboratory or multiple lab locations. They ensure efficiency, regulatory compliance, and quality control while managing budgets, personnel, and technological advancements. This role requires strong leadership, collaboration with other executives, and a focus on optimizing lab performance to support business objectives.

What are the main responsibilities of a Vice President Lab Operations on a daily basis?

As a Vice President Lab Operations, your daily responsibilities typically include overseeing all laboratory activities, ensuring compliance with regulatory standards, and managing operational budgets. You will collaborate closely with scientific, technical, and administrative teams to implement process improvements and drive innovation in lab practices. Additionally, you are responsible for mentoring senior lab staff, handling resource allocation, and addressing any operational challenges that arise. This role often involves strategic planning and regular communication with executive leadership to align lab objectives with broader company goals.

What are the key skills and qualifications needed to thrive in the Vice President Lab Operations position, and why are they important?

A Vice President Lab Operations should have extensive experience in laboratory management, strong leadership abilities, and a relevant advanced degree such as an MS or PhD in a scientific discipline. Familiarity with laboratory information management systems (LIMS), quality assurance protocols, and regulatory compliance frameworks like CLIA or CAP is crucial. Outstanding communication, strategic thinking, and problem-solving skills enable effective leadership and collaboration across departments. These competencies ensure the seamless operation of lab functions, regulatory compliance, and achievement of organizational goals.

What cities in Delaware are hiring for Vice President Lab Operations jobs? Cities in Delaware with the most Vice President Lab Operations job openings:

Vice President, Client Operations

BNY

Wilmington, DE โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

CLIENT OPERATIONS MANAGER

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Client Operations Manager to join our team. This role is located in Boston, MA ( 4 days in office expectation).

In this role, you'll make an impact in the following ways:

  • Own the end-to-end service relationship for premier clients across all operational deliverables and service interactions.
  • Serve as the primary operational contact for client inquiries, issue management, and service-related matters.
  • Build and maintain strong relationships with senior client stakeholders, including leaders responsible for Transfer Agency oversight.
  • Lead and coordinate the operational delivery of client change initiatives, ensuring effective execution and minimal disruption.
  • Identify service issues, emerging risks, and opportunities for process improvement, and drive actions to resolution.

  • Participate in and lead regular client service review meetings to discuss performance, priorities, and improvement opportunities.

  • Deliver peer benchmarking insights and operational data to support client discussions and identify service enhancements.

  • Promote greater efficiency and scalability by reducing manual processes and supporting alignment to standard operating models.

  • Manage client escalations through investigation, root cause analysis, action planning, and follow-through.

To be successful in this role, we're seeking the following:

  • Bachelor's degree or equivalent relevant experience.
  • Experience in client operations, fund services, transfer agency, or a related financial services environment.
  • Demonstrated experience managing client relationships and supporting complex service delivery models.
  • Experience leading or supporting operational change initiatives.
  • Strong understanding of client servicing, operational processes, and service delivery controls.

  • Experience using performance metrics, KPI reporting, and data-driven insights to support decision-making.

  • Strong understanding of client servicing, operational processes, and service delivery controls.
  • Experience using performance metrics, KPI reporting, and data-driven insights to support decision-making.
    ย 

Required Skills

  • Strong client relationship management skills.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Effective issue and escalation management capability.
  • Ability to collaborate across functions and influence stakeholders.
  • Strong organizational and prioritization skills.
  • Proactive and client-focused approach.
    ย 

Preferred Qualifications

  • Experience interacting with senior client stakeholders.
  • Knowledge of Transfer Agency operations and oversight.
  • Experience with benchmarking, service reviews, and continuous improvement initiatives.
  • Ability to identify opportunities for standardization, automation, and service enhancement.
    ย 

Success Measures

  • Timely and accurate delivery of client commitments.
  • Effective management of inquiries and escalations.
  • Successful implementation of client change initiatives.
  • Delivery of actionable benchmarking and performance insights.
  • Improvement in service quality, efficiency, and client satisfaction.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here's a few of our recent awards:

America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news atย BNY Newsroomย &ย BNY LinkedIn

ย Here's a few of our recent awards:

  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.ย 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.