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Vice President / Chief Financial Officer

Classification: Executive Leadership Staff
Supervised by: CEO
Supervises: Finance Team

Why Work for Goodwill?

Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to have influence in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.

About the Organization

Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our 260 dedicated team members help achieve our mission of improving the community by providing employment, education, training, and support services tailored to individual needs across a six‑county territory. Goodwill SWMI manages eleven retail stores, E‑Comm, Contract Manufacturing Operations, and Custodial & Janitorial business units. These operations provide stability to our organization making it unique among nonprofit organizations.

Our organization’s values shape our culture and guide our interactions with program participants, customers, community, and one another. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Collaboration; Taking Responsibility for our Actions and Behaviors; Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Position Summary

Reporting directly to the President & CEO, the VP/CFO serves as a trusted advisor, strategic partner, and key member of the executive leadership team. The VP/CFO is responsible for the overall financial strategy, leadership, and stewardship of the organization, ensuring financial sustainability, regulatory compliance, and alignment with Goodwill SWMI’s mission. The role oversees all financial operations, planning, reporting, controls, and risk management while supporting organizational growth, profitability, and long‑term impact. The VP/CFO regularly presents financial information to the Senior Leadership Team and the Board of Directors and works closely with the Board’s Finance and Audit Committees.

Key Responsibilities Strategic Financial Leadership

• Partner with the President & CEO to execute growth strategies while maintaining sound financial footing.
• Develop and lead a multi‑year financial strategy aligned with organizational and mission objectives.
• Provide financial modeling, scenario analysis, and strategic insights to support executive decision‑making.
• Support corporate development initiatives, including budgeting, forecasting, and synergy tracking with other agencies.

Financial Management & Oversight

• Lead and oversee all financial functions, including accounting and GAAP‑compliant financial reporting.
• Budgeting, forecasting, and long‑range financial planning.
• Capital planning, debt management, and treasury functions.
• Tax compliance, including Form 990 preparation.
• Banking, insurance, and risk management.
• Internal controls, financial policies, and audit coordination.
• Ensure accurate and timely monthly, quarterly, and annual financial reporting.
• Own month‑end, quarter‑end, and year‑end close processes.
• Prepare Management Discussion & Analysis (MD&A) reports highlighting performance, trends, risks, and opportunities.

Governance, Compliance & Risk Management

• Serve as the primary financial liaison to the Board of Directors and Audit/Finance Committees.
• Ensure compliance with nonprofit regulations, GAAP for nonprofits, donor restrictions, and applicable federal and state requirements.
• Oversee the annual independent audit and management letter responses.
• Lead enterprise risk management, fraud prevention, and business continuity planning.
• Ensure strong internal controls and financial governance across all business units.

Performance Measurement & Analytics

• Develop and monitor key financial and operational performance indicators (KPIs).
• Coordinate across departments to capture, analyze, and report enterprise‑wide metrics.
• Translate financial data into clear narratives and dashboards for executive leadership and the Board.
• Provide insight into Goodwill International key metrics, historical results, and forecasts.

Systems, Technology & Process Improvement

• Partner with Accounting and IT to improve financial systems, tools, and processes.
• Lead or support upgrades and optimization of financial systems (e.g., MS Dynamics GP or successor systems).
• Ensure data integrity, reporting accuracy, and appropriate financial data security controls.
• Leverage modern analytics and reporting tools (e.g., Power BI) to enhance decision support.

Leadership & Talent Development

• Lead, mentor, and develop a high‑performing finance team.
• Recruit, train, and retain high‑potential team members.
• Foster collaboration across finance functions and with other departments.
• Promote a culture of accountability, continuous improvement, and ethical leadership.

Cross‑Functional Partnership

• Partner with functional leaders to support accurate forecasting and financial decision‑making.
• Collaborate with executives on financial modeling related to retail operations, pricing, sales, headcount, strategic initiatives, and operational efficiency.
• Support supply chain planning and Sales, Inventory & Operations Planning (SI&OP) processes.

Required Qualifications & Experience Education & Credentials

• Bachelor’s degree in Accounting, Finance, or a related field required.
• CPA required.
• MBA or other advanced professional certification preferred.

Experience

• Minimum 10–15 years of progressive financial leadership experience, including 5+ years in a senior executive or CFO‑level role.
• Proven experience leading finance functions in a mid‑to‑large, multi‑site organization with complex operations.
• Demonstrated experience managing large operating budgets and multi‑entity financial structures.
• Prior experience in the nonprofit sector strongly preferred; experience with donated goods retail, workforce development, or social enterprise organizations highly desirable.
• Extensive experience partnering with a CEO and executive team on strategic planning and organizational growth.
• Demonstrated experience presenting financial information to a Board of Directors and supporting audit and finance committees.

Technical & Functional Expertise

• Strong knowledge of nonprofit GAAP, internal controls, audits, and regulatory compliance.
• Experience with long‑range financial planning, capital planning, and debt or credit facilities.
• Experience with financial systems implementation or optimization (MS Dynamics GP or similar ERP).
• Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Power BI.
• Strong analytical, modeling, and data visualization skills.
• Understanding of supply chain operations and SI&OP processes preferred.

Leadership & Competencies

• Strategic thinker with the ability to balance long‑term vision and hands‑on execution.
• High ethical standards and commitment to stewardship and transparency.
• Strong communication skills with the ability to translate complex financial information into clear, actionable insights.
• Collaborative leader and consensus builder with a results‑oriented mindset.
• Proven change management and process improvement experience.

Additional Requirements

• Valid Michigan driver’s license required.
• Position may require periodic travel within the service region.
• Ability to pass background and reference checks.

Goodwill Industries of Southwestern Michigan is an Equal Opportunity Employer. EOE m/f/vets/disability. No relocation assistance.