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Veterinary Desk Jobs in Baton Rouge, LA (NOW HIRING)

PetSuites

Customer Service Representative

Baton Rouge, LA · On-site

$12.50 - $17/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Baton Rouge, LA · On-site

$13.75 - $18.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

PetSuites

Customer Service Representative

Baton Rouge, LA · On-site

$13.75 - $18.75/hr

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

All JobsVeterinary Desk JobsVeterinary Desk Jobs in Baton Rouge, LA

Veterinary Desk information

See Baton Rouge, LA salary details

$11

$20

$30

How much do veterinary desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for veterinary desk in Baton Rouge, LA is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a veterinary desk?

A Veterinary Desk typically refers to the front desk or reception area in a veterinary clinic or hospital. Staff at the veterinary desk are responsible for greeting clients, scheduling appointments, managing patient records, and handling billing and payments. They serve as the primary point of contact for pet owners and ensure smooth communication between clients and veterinary staff. This role is essential for creating a welcoming environment and supporting the efficient operation of the veterinary facility.

What are the key skills and qualifications needed to thrive as a veterinary desk?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service or office administration, often supported by a high school diploma. Familiarity with veterinary practice management software, appointment scheduling systems, and basic bookkeeping tools is typically required. Outstanding interpersonal skills, empathy, and the ability to remain calm under pressure help you handle pet owners’ concerns and work effectively with the veterinary team. These skills and qualities are essential for ensuring efficient clinic operations, positive client experiences, and accurate communication between staff and clients.

What are some typical challenges faced by veterinary desk staff, and how can they be managed effectively?

Veterinary Desk staff often juggle multiple responsibilities, such as scheduling appointments, managing patient records, handling billing, and providing customer service to pet owners. One common challenge is balancing administrative duties with urgent client needs, especially during busy periods. Effective time management, clear communication, and familiarity with veterinary software can help manage these demands. Additionally, teamwork and regular training on clinic protocols support smooth operations and a positive experience for clients and their pets.

What is the difference between Veterinary Desk vs Veterinary Assistant?

AspectVeterinary DeskVeterinary Assistant
CredentialsTypically no formal certification required, but familiarity with veterinary software is preferredHigh school diploma or equivalent; some states require certification or training
Work EnvironmentFront office, administrative tasks, client communicationClinical setting, assisting veterinarians with animal care
Job ResponsibilitiesScheduling, billing, record keeping, client communicationAnimal restraint, basic medical procedures, assisting during exams

Veterinary Desk roles focus on administrative and client communication tasks within veterinary clinics, often requiring familiarity with veterinary software. Veterinary Assistants work directly with animals and veterinarians, providing hands-on support. Both roles are essential but differ mainly in responsibilities and required skills.

Do you need a degree to work as a veterinary desk receptionist?

A degree is not typically required to work as a veterinary desk receptionist, but strong communication skills, customer service experience, and familiarity with veterinary software are important. Some employers may prefer candidates with a high school diploma or equivalent, and on-the-job training is common. Certification in veterinary assisting or office administration can enhance job prospects but is not mandatory.

Is it hard to be a veterinary desk?

Working at a veterinary desk involves handling client communication, scheduling appointments, and managing medical records, which requires good organizational and communication skills. The job can be fast-paced and may involve emotional situations with pet owners, but it generally does not require advanced technical training beyond basic computer skills and familiarity with veterinary software.

What do I need to become a veterinary desk?

To work at a veterinary desk, candidates typically need strong customer service skills, basic knowledge of veterinary terminology, and proficiency with scheduling and record-keeping software. A high school diploma or equivalent is usually required, and some positions may prefer previous experience in a veterinary or medical setting. Certification is not mandatory but can enhance job prospects.
Veterinary Desk jobs near you
Infographic showing various Veterinary Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,349 per year, or $20.8 per hour.

Veterinary Client Service Representative

Baton Rouge, LA • On-site

Sherwood South Animal Hospital & Emergency Center
See more jobs at Sherwood South Animal Hospital & Emergency Centerexternal

$12.50 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Description

Veterinary Client Service Representative Sherwood South Animal Hospital & Emergency Center Baton Rouge, LA 
Sherwood South Animal Hospital & Emergency Center is hiring an experienced, Client Service Representative to join our INCREDIBLE team!   At Sherwood South Animal Hospital Emergency & Critical Care, we offer primary, emergency, urgent care, boarding, bathing and dentistry for dogs and cats in the greater Baton Rouge area including east and west Baton Rouge Parish, Zachary, Denham Springs, Central and Prairieville.
Whether you’re here for an emergency, to visit your veterinarian for a wellness check or preventative medicine or are dropping our pet off for our comfortable luxury boarding resort or pet spa, know you’ll experience the Sherwood South Animal Hospital difference we provide for pet owners in the Baton Rouge area.   As a Client Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.     Experience & Skills Requirements: The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile! 
  • Customer service experience and 1 year experience in veterinary medicine are highly preferred  
  • Knowledge of veterinary triage highly preferred
  • Great communication skills - Team oriented with an ability to collaborate and support each other
  • Outstanding multi-tasker
  • Must be able to work rotating weekends and certain holidays
  • Desire to practice empathetic, gold standard medicine benefiting our patients
  • Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
  • Open availability, including nights, weekends, and holidays
  • Have the desire to constantly grow and advance as a valued member! 
  Role Responsibilities:
  • Help strengthen relationships with our clients by greeting them and their pet! Help new client’s complete registration and notify them of expected wait times.
  • Educate clients and answer non-medical inquiries
  • Maintain client relationships and service standards by responding to phone calls, taking messages, and transferring calls as needed.  Regular monitoring of email and faxes.
  • Schedule appointments, including in-office diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders, reschedule missed appointments.
  • Maintains computer records with up-to-date client and patient data, verifies each patient entering the hospital.
  • Maintains front desk, reception area, waiting areas and exam rooms in a neat and clean manner.
  • Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting.
  • Be willing to guide, mentor, and support fellow team members.  
  You’ll Grow with Us  Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:      
  • Our vast, diverse, and free library of continuing education courses - ThriveU 
  • Live, virtual interactive workshops to develop valuable leadership skills 
  • A program to designed to teach you the fundamentals of running a pet hospital 
  And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.             Benefits – our care in action  We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:       
  • Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions 
  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account 
  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations 
  • Generously subsidized backup and ongoing care support for children, adults, and pets 
  • Mental health benefits including coaching and therapy sessions 
  • 401k with employer contribution and no enrollment waiting period 
  • Continuing education and development support through our library of free CE courses
and so much more!       About Thrive Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.   Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.   Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way. We nurture pets & people through meaningful relationships and exceptional pet care—and we are united by a shared set of values.  
  • Service – delivering exceptional service
  • Empathy – leading with care
  • Accountability – achieve meaningful outcomes
  • Joy – be a source of light
  • Exploration – learn to fuel growth
  • Team – connect for success
  At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve. 

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