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Veterinary Call Center Jobs (NOW HIRING)

Veterinary Assistant

New York, NY · On-site

$17.25 - $21.50/hr

... call center that drastically reduces incoming calls to the practice - this means you can focus on ... Discounted veterinary care for your furry loved ones. * A chance to make a meaningful impact in a ...

Value Vet is seeking Veterinary Assistants to join our dream team! We are in search of an upbeat ... Utilize our fabulous support staff and call center * Optimize the workflow of your clinic * Bring ...

Pet End of Life Care Representative

Tampa, FL · Remote

$14.75 - $19/hr

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a ...

Value Vet is seeking Veterinary Assistants to join our dream team! We are in search of an upbeat ... Utilize our fabulous support staff and call center * Optimize the workflow of your clinic * Bring ...

Veterinarian

Lincoln, NE · On-site

$3.5K/wk

Our call center keeps our team focused on patient care rather than phones. And our schedules allow ... CLIENT is focused on raising the bar in veterinary medicine while lowering costs for our clients.

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Veterinary Call Center information

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How much do veterinary call center jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for veterinary call center in the United States is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.76 per hour, depending on experience, location, and employer.
What cities are hiring for Veterinary Call Center jobs? Cities with the most Veterinary Call Center job openings:
Infographic showing various Veterinary Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $45,144 per year, or $21.7 per hour.
Service Center Liaison

$17 - $20/hr

Other

Posted 8 days ago


Job description

Ethos Veterinary Health  has immediate full-time openings for highly-motivated, Work From Home, Call Center Representatives for our locations across the United States.

Summary:  The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams.  In joining this team you will be part of Ethos’ mission to provide unsurpassed veterinary health care to patients.

Starting compensation for this position is based on experience and ranges between $17 - $20hr.  

Responsibilities:

  • Provides superior service to clients and referring veterinarians through inbound and outbound calls

  • Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians’ needs are met in a professional and empathetic manner

  • Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor

  • Books client appointments with accuracy and efficiency

  • Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians’ inquiries

  • Processes emails, transfer medical records, and other administrative tasks

Education, License, and Job Requirements:

  • High School Diploma or equivalent

  • Minimum 2 years of Veterinarian Client Care or Tech experience.  

  • Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.

  • Able to work Evening shift within a 24/7-365 a year service center

Skills and Experience:

  • A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 80 calls per shift)

  • Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations

  • A solid track record of exceeding productivity and quality goals

  • Strong communication skills, both written and oral

  • Good judgment and problem-solving skills

Thank you for reading our job posting!

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

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