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Vet Reception Jobs in Alberta (NOW HIRING)

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Vet Reception information

What is the difference between Vet Reception vs Vet Technician?

AspectVet ReceptionVet Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals
Common Search & ComparisonCustomer service, administrative supportAnimal care, clinical assistance

While Vet Receptionists handle client interactions and administrative duties, Vet Technicians perform clinical tasks and assist veterinarians with animal care. Both roles are essential in veterinary practices but differ in credentials, responsibilities, and daily tasks.

Is it hard to be a vet receptionist?

Vet receptionists handle client communication, appointment scheduling, and administrative tasks in a veterinary clinic. The job requires good organizational skills, the ability to manage stressful situations, and familiarity with veterinary software; it can be physically and emotionally demanding at times but is generally manageable with proper training.

What do I need to be a vet receptionist?

To be a vet receptionist, you typically need strong communication and organizational skills, proficiency with scheduling and office management software, and a friendly demeanor. A high school diploma or equivalent is usually required, and experience working with animals or in customer service can be beneficial.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, you typically need a high school diploma or equivalent. Strong communication, organizational skills, and familiarity with veterinary software are important; some employers may prefer previous customer service experience or certification in office administration.

What does a vet reception do at a vet?

A vet receptionist manages client communication, schedules appointments, and handles administrative tasks in a veterinary clinic. They often use computer software to maintain records and ensure smooth clinic operations, requiring good customer service and organizational skills.

What cities in Alberta are hiring for Vet Reception jobs?

Cities in Alberta with the most Vet Reception job openings:

Vet Reception jobs near you
Infographic showing various Vet Reception job openings in Alberta as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Veterinary Receptionist, Client Care, Horizon Vet Group

Calgary, AB • On-site

VCA Animal Hospitals
Veterinary Services • 10K+ employees
Learn more about VCA Animal Hospitalsexternal

Full-time

Medical, Dental

Re-posted 22 hours ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

Job description

Veterinary Receptionist, Client CareLocation:Calgary, Alberta

Horizon Vet Group is currently welcoming a customer service-focusedVeterinary Receptionist, Client Careto join our team. Thisfull-timeopportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital.

  • Create a warm and welcoming environment for our patient and pet parents

  • Assisting veterinary staff with various tasks and treatments when required

  • Ability to answer a multiline phone system and track and book appointments effectively

  • Placing outbound calls to pet parents for follow-up and future appointment bookings

  • Respond and manage email correspondence; clients, referring veterinarians & internal office messages

  • Admitting and discharging pet patients

  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

  • Scheduling appointments

  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

  • Strong organizational skills

  • General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

  • Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

What We Can Offer You!

  • RRSP Employer 5 % Match Program- saving for your future just got easier!

  • VCA Canada RRSP Student Loan- Ask us more!

  • A caring culture ofWellness and Appreciation!

  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

  • Competitive wages and health/dental benefits!

  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here!

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • Extra perks like shopping discounts and cool wellness apps!


Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.Most recently, we received 2026 Great Place to Work Certification Canada.

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