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Verizon Wireless Retail Sales Representative information

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How much do verizon wireless retail sales representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for verizon wireless retail sales representative in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What is a Verizon Wireless retail sales representative?

A Verizon Wireless Retail Sales Representative is a customer-facing employee who works in Verizon stores to assist customers with purchasing wireless devices, service plans, and accessories. They are responsible for providing product information, troubleshooting issues, and helping customers find the best solutions for their needs. Additionally, they handle sales transactions, process upgrades, and educate customers about the latest Verizon offerings. Strong communication and customer service skills are essential in this role. This position often includes meeting sales targets and maintaining product knowledge.

What are the key skills and qualifications needed to thrive as a Verizon Wireless retail sales representative?

To thrive as a Verizon Wireless Retail Sales Representative, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device technology, and company product offerings is typically required. Exceptional communication, active listening, and problem-solving abilities help you build rapport and address customer needs effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and contributing to the store's overall success.

What are some common challenges Verizon Wireless retail sales representatives face, and how can they overcome them?

Verizon Wireless Retail Sales Representatives often encounter the challenge of meeting ambitious sales targets while providing exceptional customer service. Balancing product knowledge, upselling, and handling a variety of customer personalities can be demanding. To overcome these challenges, representatives benefit from staying up-to-date on the latest devices and promotions, practicing active listening, and leveraging teamwork by sharing successful strategies with colleagues. Continuous training and support from management also play a key role in helping representatives succeed in a fast-paced, goal-oriented environment.

What is the difference between Verizon Wireless Retail Sales Representative vs Verizon Wireless Customer Service Associate?

AspectVerizon Wireless Retail Sales RepresentativeVerizon Wireless Customer Service Associate
Primary RoleSell Verizon products and services, assist customers in-storeHandle customer inquiries, troubleshoot issues, provide support over the phone or in-store
Work EnvironmentRetail store setting, face-to-face customer interactionCall center or retail environment, focus on customer support
Required CredentialsHigh school diploma, sales experience beneficialHigh school diploma, customer service experience preferred
Industry UsageCommonly employed in retail locationsCommonly employed in call centers or retail stores

While both roles involve customer interaction within Verizon, the Retail Sales Representative primarily focuses on sales and in-store product promotion, whereas the Customer Service Associate handles support and troubleshooting. Understanding these differences helps job seekers identify the right position for their skills and career goals.

How do Verizon Wireless Retail Sales Representatives get paid?

Verizon Wireless Retail Sales Representatives typically earn an hourly wage plus commissions or bonuses based on sales performance. Compensation may also include incentives for meeting sales targets and customer service metrics, with pay structures varying by location and store policies.
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What are popular job titles related to Verizon Wireless Retail Sales Representative jobs?

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Verizon Wireless Retail Sales Representative jobs near you
Infographic showing various Verizon Wireless Retail Sales Representative job openings in the United States as of September 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,205 per year, or $21.3 per hour.

Wireless Retail Sales Representative

Louisville, KY • On-site

Mobile Generation - Verizon Premium Retailer
See more jobs at Mobile Generation - Verizon Premium Retailerexternal

$65K/yr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Verizon Wireless Retail Sales Associate

Mobile Generation- Verizon Premium Retailer

Compensation: Up to $65,000.00 per year or more including base salary and commissions.

Full Time

Mobile Generation, the fastest-growing Verizon Wireless Premium Retailer in the Midwest is currently looking for outgoing and ambitious Verizon Wireless Retail Sales Associates to join our retail teams. As a Verizon Wireless Retail Sales Associate for Mobile Generation, you will be working directly with our customers, educating them on the Verizon Products and Services we offer and guiding them through the selection and sales process. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, are driven by goals and accomplishments, and are focused on delivering an exceptional customer experience to earn repeat business.

As the Verizon Wireless Retail Sales Associate for Mobile Generation, you will enjoy some great perks:

  • Strong base pay and an unprecedented uncapped commission schedule are designed to reward you for your selling efforts.
  • Flexible Work Schedule.
  • Employee Health Plan.
  • 401k savings program.
  • Personal Time Off.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.

The Verizon Wireless Retail Sales Associate for Mobile Generation will be responsible for:

  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating our customers on all Verizon Products and Services we offer.
  • Produce sufficient sales to meet and exceed company and location production standards.
  • Handle all customer situations as trained to completely satisfy customers’ needs.
  • Assist both the Store Manager and Assistant Manager in tasks assigned to you personally or the team.
  • Complete all required training as directed by Mobile Generation and Verizon Wireless.
  • Set an example of personal and professional conduct for employees and others.

Mobile Generation is looking for candidates with:

  • 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • Proof of achievement in prior sales and customer service roles
  • Enthusiasm for retail, wireless technology products, and customer service.
  • Ability to travel to our various locations across the Midwest as business needs dictate.

Apply