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Verizon Store Jobs in Madison, WI (NOW HIRING)

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Verizon Store information

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How much do verizon store jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for verizon store in Madison, WI is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.23 per hour, depending on experience, location, and employer.

What is a Verizon store?

A Verizon Store is a retail location where customers can purchase Verizon wireless products and services, such as smartphones, tablets, accessories, and wireless plans. These stores also provide customer service support, including bill payments, device troubleshooting, and assistance with account management. Some Verizon Stores are operated directly by Verizon, while others may be authorized retailers. Visiting a Verizon Store allows customers to experience new devices, get personalized recommendations, and receive in-person technical support.

What are the key skills and qualifications needed to thrive as a Verizon store sales associate, and why are they important?

To thrive as a Verizon Store Sales Associate, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mobile device troubleshooting, and company training certifications is typically required. Exceptional communication, active listening, and problem-solving abilities help you engage customers and build lasting relationships. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and contributing to overall store success.

What are some common challenges faced by employees working in a Verizon store, and how can they be overcome?

Employees in a Verizon store often face challenges such as meeting sales targets, handling complex customer issues, and staying updated with rapidly changing technology and products. Overcoming these challenges involves proactive communication with team members, participating in ongoing product training, and utilizing support from store leadership. Many stores foster a collaborative environment where team members share best practices and assist each other in problem-solving, making it easier to adapt and succeed.

What is the difference between Verizon Store vs Verizon Retail Sales Associate?

AspectVerizon StoreVerizon Retail Sales Associate
Role FocusManaging store operations, customer service, and salesAssisting customers, selling products, and providing product information
Required CredentialsHigh school diploma or equivalent; sales experience helpfulHigh school diploma or equivalent; sales skills preferred
Work EnvironmentPhysical retail store settingRetail store environment, often customer-facing
Employer UsageUsed by Verizon for store management rolesCommonly used for entry-level sales roles within Verizon stores

The Verizon Store role involves managing store operations and providing comprehensive customer service, while the Verizon Retail Sales Associate focuses on assisting customers and selling Verizon products. Both roles require similar credentials and work in the same retail environment, but their responsibilities differ in scope and seniority.

What are the most commonly searched types of Verizon Store jobs in Madison, WI?

The most popular types of Verizon Store jobs in Madison, WI are:

What cities near Madison, WI are hiring for Verizon Store jobs?

Cities near Madison, WI with the most Verizon Store job openings:

Verizon Store jobs near you
Infographic showing various Verizon Store job openings in Madison, WI as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, and 3% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,851 per year, or $20.1 per hour.

Store Manager

Waunakee, WI • On-site

Team Wireless - Verizon Authorized Retailer
Wireless Telecommunications Carriers • 51 - 200 employees
Learn more about Team Wireless - Verizon Authorized Retailerexternal

$60K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Store Manager
TEAM Wireless, a Verizon Authorized Retailer
Full-Time
Competitive Earnings Potential: $60,000 - $150,000+ annually
Store Managers are responsible for leading store operations, developing high-performing sales teams, delivering exceptional customer experiences, and driving profitable growth. This role combines leadership, coaching, sales management, operational excellence, and customer service to ensure the store consistently meets or exceeds company and Verizon performance expectations.
Store Managers must live within a 40-mile radius of their assigned store within 60 days of starting the position.
TEAM is pleased to offer a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of our employees. Eligible, full-time employees have access to the following benefits upon completion of 60 days of employment*:
  • Medical/Prescription insurance with an employer-sponsored HRA (Health Reimbursement Arrangement).
  • Dental and Vision insurance.
  • Company-paid Basic Life insurance* available after completing 6 months of employment.
  • Voluntary Life insurance options are available after completing 6 months of employment.
  • Company-paid Long-Term Disability insurance* available after completing 6 months of employment.
  • Pet insurance* available at any time.
  • Employee Assistance Program (EAP).
  • 401(k) Retirement Savings Plan with company match* available automatically upon hire.
  • Paid Time Off (PTO) and Vacation Time.
  • Company-paid Maternity/Paternity leave.
  • Employee Discounts.

Position Summary
At Team Wireless, we believe our people are the foundation of our success. As a Store Manager, you will lead by example, inspire your team, and create a culture focused on sales excellence, integrity, accountability, and customer satisfaction. You will recruit, coach, and develop Sales Representatives while ensuring operational excellence and achieving company sales goals.
Essential Duties and Responsibilities
Leadership amp; Team Development
  • Manage, motivate, and develop a team of Sales Representatives.
  • Lead by example through personal sales performance and exceptional customer service.
  • Recruit, interview, hire, onboard, and train new employees.
  • Provide ongoing coaching, mentoring, and performance feedback.
  • Develop and implement employee performance improvement plans as needed.
  • Conduct regular performance evaluations and career development discussions.
  • Foster a positive, productive, and engaging work environment.
  • Effectively manage employee turnover and staffing needs.
  • Ensure all employees understand and comply with company policies and procedures.
  • Be present for all new hire onboarding and setup activities.
Sales amp; Business Performance
  • Drive store sales and profitability by executing company initiatives and sales strategies.
  • Manage business funnels, customer follow-up activities, and lead generation efforts.
  • Ensure completion of customer callbacks, Verizon Engage activities, and lead submissions.
Customer Experience
  • Deliver and promote exceptional customer service standards.
  • Respond to customer concerns and complaints within 24 hours or by the next scheduled shift.
  • Ensure store phones are answered promptly and voicemails are returned daily.
  • Create an environment that consistently exceeds customer expectations.
Operations amp; Inventory Management
  • Oversee daily store operations and execution of operational checklists.
  • Review sales invoices by the next scheduled shift.
  • Manage inventory levels, daily inventory counts, and purchase orders.
  • Maintain awareness of stock levels and inventory accuracy.
  • Ensure the store interior, exterior, and restrooms meet company standards.
  • Maintain adequate store supplies and operational resources.
  • Ensure all sensitive documents and reports are submitted accurately and on time.
Financial Management
  • Manage store revenue and cash-handling procedures.
  • Protect company assets and maintain financial accountability.
Scheduling amp; Communication
  • Create schedules that support business needs while maximizing productivity.
  • Ensure adequate staffing coverage during all operating hours.
  • Cover shifts or adjust schedules as necessary to support store operations.
  • Attend required meetings and communicate important information to staff promptly.
  • Utilize Outlook, Teams, and other company communication platforms effectively.
  • Monitor and respond to communications within established expectations.
  • Report late openings, early closures, or operational concerns immediately.
Safety amp; Compliance
  • Maintain a safe work environment through adherence to safety procedures.
  • Enforce company policies and operational standards.
  • Ensure compliance with Verizon and Team Wireless requirements.
Qualifications
  • Minimum of 1 year of retail or sales management experience required.
  • Minimum of 2 years of wireless sales or related industry experience preferred.
  • Verizon Wireless experience strongly preferred.
  • Proven ability to coach, mentor, and develop sales professionals.
  • Strong leadership, communication, and customer service skills.
  • Demonstrated track record of achieving sales goals and business objectives.
  • Ability to effectively manage multiple priorities in a fast-paced environment.
  • Passion for leading teams and helping others succeed.
Why Team Wireless?
At Team Wireless, every team member has a voice and plays an important role in our success. We value integrity, accountability, communication, teamwork, and continuous improvement. We work hard, celebrate achievements, invest in leadership development, and support the communities where we live and work.
If you are passionate about sales leadership, team development, and delivering outstanding customer experiences, we invite you to join our growing team.
Team Wireless is an Equal Opportunity Employer and Drug-Free Workplace.

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