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Venue Associate Jobs in Arizona (NOW HIRING)

Puttshack

Hospitality Manager

Scottsdale, AZ

... associates and guests alike. Working at Puttshack: At Puttshack, we take fun to the next level ... Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech. * Uphold ...

Puttshack

Hospitality Manager

Scottsdale, AZ · On-site

... associates and guests alike. Working at Puttshack: At Puttshack, we take fun to the next level ... Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech. * Uphold ...

Puttshack

Hospitality Manager

Scottsdale, AZ

... associates and guests alike. Working at Puttshack: At Puttshack, we take fun to the next level ... Oversee 1-2 areas of the venue operations including service, bar, reception, game & tech. * Uphold ...

Puttshack

Host / Hostess / Reception

Scottsdale, AZ · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... All positions within our venue are variable schedules, meaning a typical work schedule may be ...

Puttshack

Host / Hostess / Reception

Scottsdale, AZ · On-site

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about ... All positions within our venue are variable schedules, meaning a typical work schedule may be ...

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Venue Associate information

What are Venue Associates?

Venue Associates are staff members responsible for supporting the daily operations of event venues, such as theaters, concert halls, arenas, or conference centers. Their duties often include assisting guests, setting up and breaking down event spaces, ensuring cleanliness and safety, and providing general customer service. Venue Associates work closely with other team members to ensure events run smoothly and that guests have a positive experience. They may also handle ticketing, crowd control, and respond to any issues or emergencies that arise during events.

What are some common challenges Venue Associates face during large-scale events, and how can they effectively manage them?

Venue Associates often encounter challenges such as managing high guest volumes, responding to unexpected issues like equipment malfunctions, and ensuring safety protocols are followed. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these situations. Proactively coordinating with team members and other departments, such as security and catering, helps streamline operations and enhances the guest experience during busy events.

What is the difference between Venue Associate vs Event Coordinator?

AspectVenue AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service or hospitality experienceBachelor's degree in hospitality, event management, or related field often preferred
Work EnvironmentIndoor venues such as theaters, sports arenas, conference centersVaried settings including venues, client sites, and outdoor locations
Employer & Industry UsageEvent venues, entertainment, sports, hospitality industriesEvent planning companies, corporate event departments, venues

While both roles involve supporting events, a Venue Associate primarily handles on-site operations, customer service, and venue maintenance. An Event Coordinator manages the planning, organization, and execution of events, often overseeing multiple aspects from logistics to vendor coordination. The Venue Associate focuses on day-to-day venue support, whereas the Event Coordinator takes a broader role in event planning and management.

What are the key skills and qualifications needed to thrive as a Venue Associate, and why are they important?

To thrive as a Venue Associate, you need strong organizational skills, customer service experience, and often a high school diploma or equivalent. Familiarity with event management software, point-of-sale (POS) systems, and basic audio-visual equipment is typically required. Exceptional communication, teamwork, and problem-solving abilities help you deliver positive guest experiences and adapt to changing event needs. These skills ensure smooth event operations, satisfied clients, and a safe, welcoming environment for all attendees.
What are the most commonly searched types of Venue jobs in Arizona? The most popular types of Venue jobs in Arizona are:
What cities in Arizona are hiring for Venue Associate jobs? Cities in Arizona with the most Venue Associate job openings:
Venue Associate jobs near you

Iceplex Associate | Part-Time | Mullett Arena

Oak View Group

Tempe, AZ • On-site

$15.15 - $15.50/hr

Part-time

Retirement

Re-posted yesterday

Oak View Group rating

6.1

Company rating: 6.1 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

26th of 36 rated event venues

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 


The Iceplex Associate is a part-time position that primarily works in Mountain America Community Iceplex which is adjacent to Mullett Arena. Iceplex Associates work in one or more Iceplex roles including, but not limited to, Team Shop, Skate Guard, Concessions, Maintenance, Event Coordinator, Lot Attendant, and other roles as assigned.

This role will pay an hourly rate of $15.15-$15.50

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 23, 2026.


  • Exhibit professional workplace conduct at all times with customers, partners, contractors, vendors, and co-workers
  • Bring an enthusiastic attitude every shift.
  • Provide enthusiastic customer service at all times
  • Maintain a clean and organized workspace
  • Stock and organize products and supplies
  • Act as cashier to sell services, merchandise, registrations, food, and drinks (including alcohol).
  • Label and inventory product inventory
  • Be willing to learn how to sharpen hockey and figure skates
  • Sharpen skates for customers and sharpen rental skates
  • Provide rental skates to customers at public skating and other events
  • Act as an on-ice skate guard, if applicable
  • Answer phone calls and provide knowledgeable information to customers
  • Monitor Iceplex parking lot and related outdoor areas
  • Monitor Iceplex events including, but not limited to, adult hockey, youth hockey, college hockey, events, shows, competitions
  • Make quick decisions and exercise good judgment in a variety of circumstances, including emergency situations
  • Other duties as assigned

  • Display self-motivation
  • Demonstrate sound organizational, coordinating, and personal interface skills
  • Proven job reliability, diligence, dedication, and attention to detail
  • Must be flexible and willing to work nights, weekends, and some holidays
  • A strong understanding for the importance of job execution is necessary along with taking responsibility for decision-making

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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