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Vendor Surveillance Inspector Jobs in Rochester, NY

Vendor Surveillance Inspector information

What are the key skills and qualifications needed to thrive as a Vendor Surveillance Inspector, and why are they important?

To thrive as a Vendor Surveillance Inspector, you need a solid understanding of quality assurance, inspection protocols, and industry-specific standards, often supported by relevant technical degrees or certifications. Familiarity with inspection tools, non-destructive testing (NDT) methods, and reporting systems like ISO 9001 is typically required. Strong attention to detail, effective communication, and problem-solving abilities help inspectors work efficiently with vendors and ensure compliance. These skills are crucial for maintaining product quality, safety, and adherence to contractual and regulatory requirements.

What are Vendor Surveillance Inspectors?

Vendor Surveillance Inspectors are professionals responsible for monitoring and assessing vendors or suppliers to ensure they meet contractual, regulatory, and quality requirements. They conduct inspections, audits, and reviews of vendor facilities, processes, and products to verify compliance with industry standards and client specifications. Their work helps maintain product quality, reduce risks, and ensure timely delivery of goods or services. Vendor Surveillance Inspectors play a crucial role in industries such as manufacturing, construction, and energy, where supplier performance directly affects project success.

What are some common challenges faced by Vendor Surveillance Inspectors when monitoring supplier compliance, and how can these be addressed?

Vendor Surveillance Inspectors often encounter challenges such as inconsistent supplier documentation, varying quality standards across vendors, and communication barriers due to geographic or language differences. Addressing these issues typically involves establishing clear inspection protocols, maintaining regular communication with suppliers, and utilizing standardized checklists and reporting tools. Proactive relationship-building and ongoing training also help ensure that vendors understand compliance expectations and are prepared for inspections.

What is the difference between Vendor Surveillance Inspector vs Quality Control Inspector?

AspectVendor Surveillance InspectorQuality Control Inspector
CertificationsOften requires certifications like ASQ CQI, ISO auditorMay require certifications like ASQ CQI, ISO auditor
Work EnvironmentPerforms inspections at supplier sites and manufacturing facilitiesWorks mainly within manufacturing or production facilities
Industry UsageCommonly used in supply chain and procurement processesUsed across various manufacturing sectors for product quality

Both roles require similar certifications and often overlap in work environment and industry usage. However, Vendor Surveillance Inspectors focus on monitoring supplier compliance and quality at external sites, while Quality Control Inspectors typically perform inspections within manufacturing facilities to ensure product standards.

What are popular job titles related to Vendor Surveillance Inspector jobs in Rochester, NY? For Vendor Surveillance Inspector jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Vendor Surveillance Inspector jobs? Cities near Rochester, NY with the most Vendor Surveillance Inspector job openings:
Low Voltage Manager

Full-time

Posted 11 days ago


Job description

Low Voltage Manager – Security & Fire Systems
Position Summary
The Low Voltage Manager is responsible for leading the company’s low voltage division, with a primary focus on fire alarm systems, access control, security systems, camera systems, and network infrastructure. This role oversees design, installation, service, inspection, and monitoring coordination to ensure safe, compliant, and high-performing systems for commercial, industrial, and residential clients.
This is a working leadership role requiring both operational oversight and strong technical expertise in life safety and security systems.
Key Responsibilities
Fire Alarm & Life Safety Systems Leadership
  • Oversee fire alarm design, installation, service, and inspections
  • Ensure compliance with NFPA codes, local AHJ requirements, and inspection standards
  • Manage annual fire alarm inspections and reporting requirements
  • Coordinate with inspectors, municipalities, and customers for compliance
  • Lead troubleshooting and resolution of system deficiencies

Security, Access Control & Surveillance Systems
  • Manage installation and service of:
    • Access control systems
    • Video surveillance / camera systems
    • Intrusion/security systems
  • Oversee integration of cloud-based and network-connected systems
  • Ensure systems are properly programmed, tested, and commissioned

24/7 Monitoring & Service Operations
  • Coordinate and oversee 24-hour service response protocols
  • Ensure service calls, emergency response, and system uptime meet expectations
  • Develop and maintain service-level standards (SLAs) for response and resolution
  • Manage dispatching and prioritization of service technicians

Project & Installation Management
  • Oversee low voltage projects including:
    • Fire alarm design/build projects
    • Security and access control installations
    • Network and structured cabling systems
  • Manage scheduling, manpower, materials, and subcontractors
  • Review plans, specs, and submittals for accuracy and compliance
  • Ensure proper system commissioning and customer handoff

Team Leadership & Development
  • Lead and develop technicians, programmers, and inspectors
  • Establish clear expectations for:
    • Work quality
    • Code compliance
    • Customer interaction
  • Train team members on evolving technologies (cloud, access control, fire systems)
  • Build a culture of accountability, safety, and professionalism

Client & Relationship Management
  • Act as primary escalation point for customers
  • Maintain relationships with:
    • General contractors
    • Property managers
    • Facility leaders
  • Support customer retention through strong service delivery
  • Participate in project meetings and system turnover

Financial & Performance Management
  • Manage division performance including:
    • Labor efficiency
    • Job profitability
    • Service margins
    • Inspection revenue
  • Develop and Track Departmental KPIs
  • Identify opportunities for recurring revenue (monitoring, service agreements)

Estimating & Division Growth
  • Support estimating for:
    • Fire alarm systems
    • Security and access control systems
  • Provide technical input on proposals and system design
  • Identify opportunities to grow:
    • Monitoring services
    • Inspection contracts
    • Retrofit and upgrade work

Safety & Compliance
  • Ensure adherence to:
    • OSHA regulations
    • NEC requirements
    • NFPA fire alarm codes
  • Maintain documentation for inspections and compliance
  • Conduct job site safety audits

Qualifications
Experience
  • 5–10+ years in low voltage systems with strong emphasis on:
    • Fire alarm systems
    • Security/access control systems
  • 2–5+ years in leadership or supervisory role
  • Experience in commercial and/or industrial environments
Technical Expertise
  • Strong knowledge of:
    • Fire alarm systems (design, installation, inspection)
    • Access control systems (Brivo, HID, etc.)
    • Camera systems and surveillance
    • Network/structured cabling
  • Experience with system vendors such as:
    • Honeywell, Potter, Axis, Mircom, Brivo, etc.
Certifications (Preferred)
  • NICET (Fire Alarm Systems)
  • Manufacturer certifications (access control, fire alarm, etc.)
  • OSHA 10 or 30
Leadership & Business Skills
  • Strong communication and leadership skills
  • Ability to manage multiple service and installation projects
  • Financial understanding of job costing and margins
  • Strong problem-solving and decision-making ability
Key Competencies
  • Life safety accountability mindset
  • Customer-first service orientation
  • Strong technical credibility with field teams
  • Accountability and ownership
  • Clear and direct communication
  • Ability to balance service work + project work + compliance
Work Environment
  • Combination of office and field work
  • Frequent job site visits
  • On-call availability for emergency service situations
Compensation
  • $90,000 – $125,000 – Exempt position
    With Bonus / Incentive