Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance * Drive vendor accountability ...
Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance * Drive vendor accountability ...
Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance * Drive vendor accountability ...
Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance * Drive vendor accountability ...
Compliance Officer - Vendor Management
$80K - $110K/yr
Third-Party Risk Management * Conduct and document vendor risk assessments based on inherent and ... residual risk. * Review and/or seek subject matter expert opinion on due diligence documents ...
Compliance Officer - Vendor Management
$80K - $110K/yr
Third-Party Risk Management * Conduct and document vendor risk assessments based on inherent and ... residual risk. * Review and/or seek subject matter expert opinion on due diligence documents ...
IT Audit & Risk Analyst
$35 - $43/hr
LRS Consulting is on the hunt for an IT Audit & Risk Analyst to support third party risk management, ITGC testing, vendor assessments, and audit readiness. This role blends IT auditing, process ...
IT Audit & Risk Analyst
$35 - $43/hr
LRS Consulting is on the hunt for an IT Audit & Risk Analyst to support third party risk management, ITGC testing, vendor assessments, and audit readiness. This role blends IT auditing, process ...
You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic ...
You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic ...
Vendor Relations Manager
Earth City, MO · On-site
$95K - $110K/yr
Risk Mitigation & Quality Resolution * Identify and mitigate supply chain risks and disruptions. * Address and resolve vendor quality issues with corrective actions. * Develop contingency plans to ...
Quick apply
Vendor Relations Manager
Earth City, MO · On-site
$95K - $110K/yr
Risk Mitigation & Quality Resolution * Identify and mitigate supply chain risks and disruptions. * Address and resolve vendor quality issues with corrective actions. * Develop contingency plans to ...
You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic ...
You will oversee key technology vendor relationships to drive performance, financial optimization, risk alignment, and governance maturity across the vendor portfolio. This role combines strategic ...
Director, Business Applications (St. Louis)
Saint Louis, MO · On-site
$220K/yr
Partner with Security, Legal, and Compliance teams to implement and maintain enterprise standards for identity and access management, data governance, vendor risk management, regulatory compliance ...
Director, Business Applications (St. Louis)
Saint Louis, MO · On-site
$220K/yr
Partner with Security, Legal, and Compliance teams to implement and maintain enterprise standards for identity and access management, data governance, vendor risk management, regulatory compliance ...
... cost, risk, and commercial strategy decisions Cost Management & Value Optimization Drive cost-saving initiatives, including pricing improvements, rebates, and contract optimization Analyze vendor ...
... cost, risk, and commercial strategy decisions Cost Management & Value Optimization Drive cost-saving initiatives, including pricing improvements, rebates, and contract optimization Analyze vendor ...
Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
... risk management by reviewing vendor security controls, questionnaires, contracts, and due diligence documentation. • Coordinate security awareness training, phishing simulations, and employee ...
... risk management by reviewing vendor security controls, questionnaires, contracts, and due diligence documentation. • Coordinate security awareness training, phishing simulations, and employee ...
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
Performs vendor information security assessments. * Ensure alignment of information security controls and processes with industry standards. * Lead IT Risk Assessment projects. * Perform ongoing ...
Participate in the firm's third-party (vendor) risk management program, assessing and monitoring the security posture of vendors and service providers * Support client-facing security due diligence ...
Participate in the firm's third-party (vendor) risk management program, assessing and monitoring the security posture of vendors and service providers * Support client-facing security due diligence ...
Senior Manager, CRM Program Management and Governance
Louisiana, MO · On-site
$102K - $103K/yr
Identifyopportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation. Demand Intake & Portfolio Governance * Own the single-backlog intake framework, triaging ...
Senior Manager, CRM Program Management and Governance
Louisiana, MO · On-site
$102K - $103K/yr
Identifyopportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation. Demand Intake & Portfolio Governance * Own the single-backlog intake framework, triaging ...
Our partner is looking for a Head of Risk & Fraud based in Netherlands. This is a senior leadership ... Strong commercial acumen, with experience managing vendors, negotiating SLAs, and owning external ...
Our partner is looking for a Head of Risk & Fraud based in Netherlands. This is a senior leadership ... Strong commercial acumen, with experience managing vendors, negotiating SLAs, and owning external ...
Sr. GRC Analyst
$95K - $105K/yr
Vendor & Risk Execution: Execute the TPRM program--conducting vendor security reviews, tracking remediation to completion, and escalating high-risk findings to leadership. * Risk Register Ownership:
Quick apply
Sr. GRC Analyst
$95K - $105K/yr
Vendor & Risk Execution: Execute the TPRM program--conducting vendor security reviews, tracking remediation to completion, and escalating high-risk findings to leadership. * Risk Register Ownership:
IT Operations Lead
$5.0K/wk
Vendor documentation (SOC reports, contracts, risk assessments) * Evidence of control execution * Track and manage remediation of IT/Vendor audit findings to completion * Maintain a continuous state ...
IT Operations Lead
$5.0K/wk
Vendor documentation (SOC reports, contracts, risk assessments) * Evidence of control execution * Track and manage remediation of IT/Vendor audit findings to completion * Maintain a continuous state ...
Vendor Risk information
What is the difference between Vendor Risk vs Vendor Compliance?
| Aspect | Vendor Risk | Vendor Compliance |
|---|---|---|
| Focus | Identifying and mitigating risks associated with vendors | Ensuring vendors meet regulatory and contractual requirements |
| Certifications | Risk management certifications (e.g., CRISC, FAIR) | Compliance certifications (e.g., ISO 27001, SOC 2) |
| Work Environment | Risk assessment teams, procurement, security departments | Legal, compliance, audit teams |
| Industry Usage | Financial, healthcare, technology sectors | Financial services, healthcare, regulated industries |
Vendor Risk and Vendor Compliance roles often overlap but serve different purposes. Vendor Risk focuses on identifying and mitigating potential risks posed by vendors, while Vendor Compliance ensures vendors adhere to legal and contractual standards. Both are essential for managing vendor relationships effectively and maintaining organizational security and compliance.
Other
Medical, Dental, Vision, Retirement, PTO
Posted 28 days ago
Liberty Utilities rating
7.4
Based on 25 frontline employees who took The Breakroom Quiz
Job description
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
The Director, Vendor Management & Strategic Technology Partnerships is responsible for leading Liberty Utilities' enterprise IT vendor governance function across managed services providers, strategic technology suppliers, software partners, cloud providers, and outsourced service relationships. This role reports to the Vice President, IT Operations and establishes and matures a world-class supplier governance and service integration capability that ensures technology partners deliver measurable business outcomes aligned to operational reliability, customer experience, cybersecurity, regulatory expectations, and financial performance. The Director partners closely with IT Operations, IT Business Partners, Enterprise Architecture, Cybersecurity, Finance, Procurement, Legal, and business leadership to drive accountability, operational excellence, service quality, cost optimization, and continuous improvement across the vendor ecosystem, while managing operational risk, resolving escalations, and aligning vendor contributions with business priorities.
#LI-Hybrid
Accountabilities
- Lead enterprise governance for strategic IT vendors, managed service providers, and major cloud, SaaS, and platform partners across infrastructure, application, and security services
- Establish and own executive governance frameworks and operating rhythms, including Daily Operational Reviews (DOR), Weekly Operational Reviews (WOR), Monthly Service Reviews (MSR), and Quarterly Business Reviews (QBR)
- Develop and maintain vendor scorecards, SLA/KPI reporting, risk dashboards, and executive-level service performance reporting that align with IT leadership's guidance
- Drive vendor accountability for service delivery, operational stability, cybersecurity, resiliency, and customer-impacting outcomes
- Partner with IT Operations and Service Management teams to ensure service levels align to business priorities and operational commitments, defining and monitoring SLAs, OLAs, XLAs, service credits, and penalties
- Ensure vendor reporting accurately reflects customer and business experience, not just technical uptime metrics, in coordination with ITSM leads
- Lead escalation management and root cause accountability for chronic service delivery issues and operational risks, driving continuous improvement commitments
- Manage vendor financial performance, budgeting alignment, contract compliance, invoicing validation, and cost optimization initiatives
- Identify opportunities for standardization, automation, tool rationalization, license optimization, cloud cost reduction, and operational efficiency
- Support enterprise technology sourcing strategies and renewal negotiations in partnership with Procurement, Finance, and Legal
- Build strategic relationships with key vendor executives and delivery leaders, ensuring technology partners align with Liberty's digital utility strategy, modernization roadmap, and Enterprise Architecture standards
- Drive innovation initiatives leveraging automation, AI, observability, and operational analytics capabilities
- Ensure vendors comply with cybersecurity, regulatory, audit, disaster recovery, and operational resiliency requirements, partnering with Cybersecurity and Risk teams to validate controls and remediation plans
- Establish vendor risk management processes including operational risk reviews, business continuity validation, DR testing
Education and Experience
- 10+ years of progressive IT leadership experience with strong exposure to vendor management, managed services, infrastructure operations, enterprise applications, or technology operations
- 5+ years leading strategic vendor governance or MSP relationships in large enterprise environments
- Experience managing large-scale outsourced technology providers and developing executive-level operational governance and performance reporting
- Strong understanding of ITIL, service management, SLA governance, and operational support models
- Experience in regulated industries preferred, especially utilities, energy, or critical infrastructure sectors
- Preferred: experience supporting SAP environments and large enterprise application ecosystems; cloud platforms such as Microsoft Azure and SaaS operating models
- Preferred: experience with multi-vendor governance and SIAM (Service Integration and Management) frameworks; cybersecurity governance and operational resiliency programs
- Preferred: experience leading or supporting major IT transitions or transformations
- Executive presence, strong operational and financial acumen, and strategic thinking with execution focus
- Vendor negotiation and relationship management, data-driven decision making, conflict resolution and escalation management
- Cross-functional collaboration and influence with a continuous improvement mindset
Compensation Data
Full base salary range $170,000.00- $220,000.00 per year*Liberty considers several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model.
What we offer
Company funded Pension program
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
What Liberty Utilities employees say
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Benefits
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About Liberty Utilities
Sourced by ZipRecruiter
Industry
Utilities
Company size
1,001 - 5,000 Employees
Headquarters location
Oakville, ON, CA