Vehicle Testing Jobs in Connecticut (NOW HIRING)

Introduction

\r\n\r\n\r\n\r\n\r\n\r\nThe State of Connecticut Department of Motor Vehicles (DMV) is now accepting applications from current agency employees for a Motor Vehicle Branch Supervisorposition.\r\n\r\n\r\n\r\nCONTINUE TO ENJOY\r\n\r\n\r\n\r\n Visit our State Employee Benefits Overview page!\r\n Professional growth and development opportunities.\r\n A healthy work/life balance to all employees.\r\n\r\nPOSITION HIGHLIGHTS\r\n\r\n\r\n Office/On-Site.\r\n Tuesday - Saturday.\r\n Full Time, 40 hours per week.\r\n Work Schedule: Tuesday, Wednesday and Friday- 7:30 AM to 4:45 PM. Thursday- 9:00 AM to 6:15 PM, and Saturday 7:45 AM to 12:45 PM.\r\n NOTE: The current vacancy from this job posting will be filled at the Norwalk Branch. Future vacancies at other DMV branch locations will be filled as they become available.\r\n\r\n\r\n \r\n \r\n \r\n THE ROLE\r\n If you're looking to advance your career in branch operations, this onsite, in office position offers an exciting promotional opportunity in a fast paced, high-energy environment. Under the supervision of a Hub Manager, you'll work a Tuesday-Saturday schedule while supporting and leading a team of examiners in the daily operations of this satellite office. This role is ideal for someone who enjoys helping people, communicates confidently, and thrives in a dynamic customer service setting where every day brings new challenges and opportunities.\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n ABOUT US\r\n At the DMV, we are dedicated to protecting the health and safety of the motoring public through education, outreach and enforcement in the areas of vehicle weight and safety inspections, heavy duty diesel emission testing, traffic enforcement and investigations of any motor vehicle related complaints.\r\n \r\n \r\n \r\n

Selection Plan

FOR ASSISTANCE IN APPLYING:\r\nCheck out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.\r\nBEFORE YOU APPLY:\r\n\r\n Meet Minimum Qualifications: In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.\r\n Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.\r\n Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:\r\n\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates- such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information".\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!\r\n Stay Connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n This employer may participate in EVerify and will provide the federal government with your Form I9 information to confirm work authorization.\r\n\r\nQUESTIONS? WE'RE HERE TO HELP:\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Brittney Woodley at brittney.woodley@ct.gov. Join the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a Department of Motor Vehicles branch office this class is accountable for supervising staff engaged in a variety of transactions, acting as assistant to the Motor Vehicle Branch Operations Supervisor 1 or 2, and providing a full range of direct services to the public.\r\nIn an independent sub-office of the Department of Motor Vehicles this class is accountable for supervising staff, overseeing all office activities and providing direct services to the public.\r\n

EXAMPLES OF DUTIES

Performs a wide range of supervisory, administrative and technical duties, as follows:\r\n\r\n\r\n Supervises assigned staff;\r\n Assigns and evaluates work for effectiveness;\r\n Counsels or assists staff in resolving public service difficulties, limited restorations or other problems;\r\n Provides or assists in providing orientation and training to employees;\r\n Periodically evaluates workflow and effectiveness of work to assess ongoing training or procedural needs;\r\n Prepares office reports and correspondence;\r\n Completes employee service ratings;\r\n Reassigns staff as necessary to provide most efficient public services;\r\n Prepares or assists Motor Vehicle Branch Operations Supervisor in preparing work stations;\r\n Checks office equipment to ensure proper functioning;\r\n Assists in ongoing provision of information/services to the public;\r\n Provides assistance to central office personnel, tax collectors, dealership personnel and other concerned individuals;\r\n Performs the full range of branch office transactions including limited restorations and the operation of equipment as required;\r\n Assists Branch Operations Supervisor in performing a variety of other administrative functions;\r\n May maintain employee attendance and time records;\r\n May make minor repairs and adjustments;\r\n May be responsible for opening office building and safe;\r\n May be responsible for or assist supervisor in ensuring proper building security and maintenance;\r\n May be responsible for maintaining inventory and ordering office supplies;\r\n May collect money and receipts from staff, prepare bank deposits and resolve balancing problems;\r\n Performs related duties as required.\r\n\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n Considerable knowledge of\r\n \r\n the functions and activities of the Department of Motor Vehicles;\r\n and ability to apply motor vehicle laws and regulations;\r\n office systems and procedures;\r\n \r\n \r\n Knowledge of clerical detail and record keeping including financial record keeping;\r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written communication skills;\r\n \r\n \r\n Skills\r\n \r\n in handling and counting money;\r\n in the operation of office equipment;\r\n \r\n \r\n Ability to\r\n \r\n maintain office equipment;\r\n prepare reports;\r\n \r\n \r\n Supervisory ability.\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Three (3) years of the General Experience must have involved the issuance of official documents requiring the examination of applications and supporting documentation, two (2) years of which must have been in an advanced examination capacity requiring the issuance of a variety of official documents or in a working supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

\r\n\r\n College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.\r\n Two (2) years of experience as a Motor Vehicle Examiner Specialist or one (1) year of experience as a Head Motor Vehicle Examiner may be substituted for the General and Special Experience.\r\n\r\n\r\n

PREFERRED QUALIFICATIONS

\r\n Experience working in a branch office issuing Drivers Licenses, Non-Driver Identifications, Registrations, and reviewing required documents.\r\n Experience leading and training staff.\r\n Experience reviewing immigration documents and immigration status with customers.\r\n Experience utilizing the DMV appointment systems such as Salesforce (SF) appointment scheduler and MPAY (Main Payment) systems, including generating reports and managing administrative documentation.\r\n Experience managing and meeting deadlines with competing priorities.\r\n Experience issuing motor vehicle registrations and titles, and interpreting applicable motor vehicle statutes such as Title 14.\r\n Experience communicating with customers from multicultural backgrounds.\r\n Experience providing face-to-face customer service, including handling and resolving customer concerns in a professional setting.\r\n Experience working independently and in a team environment.\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.\r\n