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Vehicle Service Manager Jobs in Wisconsin (NOW HIRING)

Burtness Chevrolet

Service Manager

Whitewater, WI · On-site

Service Manager Burtness Chevrolet, Buick GMC & Burtness CDJR - Whitewater, WI Full-Time | ... Ability to operate motor vehicles. * Valid driver's license that meets the company's insurability ...

Burtness Chevrolet

Service Manager

Whitewater, WI · On-site

Service Manager Burtness Chevrolet, Buick GMC & Burtness CDJR - Whitewater, WI Full-Time | ... Ability to operate motor vehicles. * Valid driver's license that meets the company's insurability ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Looking for a visual? Click here for a message from our ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Looking for a visual? Click here for a message from our ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Looking for a visual? Click here for a message from our ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen-Auto-Stores

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Responsibilities (not limited to): * Ensure that customers ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen CDJR of Racine

Service Manager

Racine, WI

Discounts on vehicle purchases and parts Looking for a visual? Click here for a message from our ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen Auto Group

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Responsibilities (not limited to): * Ensure that customers ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen GM

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Responsibilities (not limited to): * Ensure that customers ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen Kia

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Responsibilities (not limited to): * Ensure that customers ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Palmen CDJR of Racine

Service Manager

Racine, WI · On-site

Discounts on vehicle purchases and parts Responsibilities (not limited to): * Ensure that customers ... Manage and Hire Service Department employees - technicians and service advisors Prioritize required ...

Weidner Apartment Homes

Service Manager

Madison, WI · On-site

As a Service Manager POD, you are a multi-faceted maintenance professional dedicated to providing ... Must use personal vehicle to go between properties and pick up supplies as assigned during work ...

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Vehicle Service Manager information

What is the difference between Vehicle Service Manager vs Service Advisor?

AspectVehicle Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explains repairs, and writes service orders
Required CredentialsExperience in automotive service, often certifications like ASE; managerial skillsAutomotive knowledge helpful; strong communication skills; customer service experience
Work EnvironmentService department, managing staff and workflowFront counter, interacting directly with customers
Industry UsageCommonly found in dealerships and repair shopsPresent in similar settings, often working alongside managers

The Vehicle Service Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and handling service orders. Both roles require automotive knowledge, but the manager's role is more supervisory, while the advisor's role is customer-facing.

What does a vehicle service manager do?

A vehicle service manager oversees the daily operations of an auto service department, including scheduling repairs, managing staff, ensuring quality service, and maintaining customer satisfaction. They coordinate with technicians, handle customer inquiries, and ensure that service standards and safety regulations are met.
Vehicle Service Manager jobs near you
Infographic showing various Vehicle Service Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Service Manager

Whitewater, WI • On-site

Ketterhagen Motor Sales Inc
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about Ketterhagen Motor Sales Incexternal

Full-time

Retirement, PTO

Re-posted 19 days ago

Job description

Ketterhagen Motor Sales Inc is looking for an experienced Service Manager!
Ketterhagen Motor Sales Inc. is a family-owned Ford dealership in Whitewater, WI, with over 105 years of trusted service to the local community. We pride ourselves on a supportive, team-oriented work environment where employees are valued and encouraged to grow. If you're looking to build a career with a company that treats both its customers and staff like family, we'd love to have you join our team.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Manager Compensation and Benefits:

  • Competitive Pay

  • Simple IRA

  • Paid vacation

  • Growth opportunities

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • No weekend hours

Service Manager Responsibilities:

  • Assist customers in servicing, repairing and explaining each service needed

  • Understanding customers' requirements and concerns; matching requirements and concerns to various service options

  • Make the customer comfortable with the service being performed and keeping the customer informed and updated throughout the service of their vehicle

  • Staying updated on new products, features, accessories and attending product training as required

  • Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction

  • Supervise all service department personnel, as well as monitor their performance in servicing customers

  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

Service Manager Requirements:

  • Strong focus on providing excellent customer service

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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