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Vehicle Service Associate Jobs in Missouri (NOW HIRING)

Hertz

Customer Service Associate

Kansas City, MO · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

Hertz

Part Time Customer Service Associate

Springfield, MO · On-site

$16.50/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

Hertz

Part Time Customer Service Associate

Springfield, MO · On-site

$16.50/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies ...

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Vehicle Service Associate information

What is the difference between Vehicle Service Associate vs Automotive Service Advisor?

AspectVehicle Service AssociateAutomotive Service Advisor
CredentialsHigh school diploma or equivalent; some certifications preferredHigh school diploma; ASE certifications often preferred
Work EnvironmentService lanes, repair shops, customer interactionCustomer service areas, repair shops, sales environment
Job RoleAssists with vehicle maintenance, repairs, and customer communicationExplains repairs, recommends services, and communicates with customers

While both roles involve customer interaction and vehicle-related tasks, Vehicle Service Associates primarily assist with vehicle maintenance and repairs, whereas Automotive Service Advisors focus on explaining services and recommending repairs to customers. Understanding these differences helps job seekers identify the right career path in the automotive industry.

What are the most commonly searched types of Vehicle Service jobs in Missouri?

The most popular types of Vehicle Service jobs in Missouri are:

What cities in Missouri are hiring for Vehicle Service Associate jobs?

Cities in Missouri with the most Vehicle Service Associate job openings:

Vehicle Service Associate jobs near you

Customer Service Associate

Kansas City, MO • On-site

Hertz
See more jobs at Hertzexternal

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

142nd of 178 rated vehicle equipment hire

Job description


The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

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About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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