Ux User Researcher Jobs (NOW HIRING)

Back UX/UI Engineer
Other Area(s) Albany , New York W-2 hourly Aug 25, 2026

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government’s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Job Title: UX/UI Engineer

Location: Albany, NY (Hybrid)

Duration:31 Months (with potential for extension)

Start Date: estimated - October 8, 2026

W2 Hourly Rate: $65-$85/hour

Application Deadline: September 4, 2026

We are seeking a UX/UI Engineer who will support our NYS client. This role will design and improve user experiences for Integrated Eligibility System initiatives, working with stakeholders, developers, and program teams across Health and Human Services workstreams. The engineer will conduct user research, facilitate design-thinking activities, create UX deliverables and coded interactive prototypes, perform usability testing, and help deliver multi-device experiences across web, iOS, and Android.

• Consult with stakeholders to understand business goals, incorporate broader stakeholder views, and develop solutions and recommendations.
• Help solve complex business issues from strategy through execution and design, develop, and implement client-facing and internal-facing technology solutions that support NYS strategic initiatives.
• Use enterprise architecture across application areas to map capabilities and delivery models to business needs.
• Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
• Plan and facilitate design-thinking workshops, including journey mapping and user-needs modeling.
• Create UX deliverables including user models and scenarios, sketches, user stories, user flows, wireframes, storyboards, sitemaps, and coded interactive prototypes.
• Plan and conduct usability testing, analyze user feedback and activity, collect quantitative and qualitative UX metrics, and iterate to improve the user experience.
• Work closely with developers to bring designs to life, iteratively improve solutions, and assist with content development.
• Design for multi-device web, iOS, and Android contexts, and address defects, enhancements, and post-implementation incidents throughout the application support lifecycle.
• Perform other duties as assigned.

• 4-7 years of experience as a Specialist.
• 4-7 years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• 1-2 years of experience working in an Integrated Eligibility System Program across various workstreams in a Health and Human Services setting.
• 1-2 years of experience with Adobe Creative Suite or Figma.
• 1-2 years of experience with user research, user modeling, and usability testing.
• 1-2 years of experience with CSS3, HTML5, and JavaScript.

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Cloud and Things – Talent Management

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications
• Important:AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
• You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
• All personal information is handled confidentially in accordance with our privacy policy

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.