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Ux Associate Jobs in California (NOW HIRING)

Eko

Customer Experience Associate

Berkeley, CA

$20.50 - $27.25/hr

You use your product sense to identify and advocate for a great user experience * You have great communication skills and are able to initiate and manage cross-departmental conversations and projects

Eko

Customer Experience Associate

Berkeley, CA · On-site

$20.50 - $27.25/hr

You use your product sense to identify and advocate for a great user experience * You have great communication skills and are able to initiate and manage cross-departmental conversations and projects

ICANN

End User Support

Los Angeles, CA · On-site

Flexible availability Education and Experience Requirements: * Associate's or Bachelor's Degree ... Previous experience contributing to or leading user-facing IT projects * Preferred Certifications:

Gallup

Senior User Researcher

San Francisco, CA · On-site

$120K - $135K/yr

Experience using AI tools to enhance research workflows and insight generation required ... associates' wellbeing. We also offer an estimated annual salary range of $120,000-$135,000 for this ...

Gallup

Senior User Researcher

San Francisco, CA · On-site

$120K - $135K/yr

Experience using AI tools to enhance research workflows and insight generation required ... associates' wellbeing. We also offer an estimated annual salary range of $120,000-$135,000 for this ...

K-1 Speed Inc

Associate Website Developer

Irvine, CA · On-site

$55K - $65K/yr

Do you have a keen eye for design and a strong grasp of SEO? As Associate Website Developer you ... A keen eye for responsive design and a commitment to user experience. ● API Integration:

Known

Product Operations

San Francisco, CA · On-site

The Product Operations role involves owning Known's product experience, focusing on user metrics ... Associates. Founded in , the company is headquartered in New York, USA, with a team of 201-500 ...

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Ux Associate information

What does a UX Associate do?

A UX Associate is an entry-level professional who assists in designing and improving the user experience for digital products such as websites and apps. They typically conduct user research, create wireframes and prototypes, and collaborate with designers, developers, and stakeholders to ensure products are user-friendly and meet business goals. Their responsibilities may also include analyzing user feedback and supporting usability testing to identify areas for improvement.

What are the key skills and qualifications needed to thrive as a UX Associate, and why are they important?

To thrive as a UX Associate, you need a solid understanding of user research, wireframing, and usability principles, often supported by a degree in design, human-computer interaction, or a related field. Familiarity with design tools like Sketch, Figma, or Adobe XD and knowledge of prototyping and user testing platforms are typically required. Strong collaboration, problem-solving abilities, and clear communication help you work effectively with cross-functional teams and stakeholders. These skills ensure that user-centered designs are created efficiently, leading to better user experiences and project outcomes.

What are some common challenges faced by UX Associates when working on cross-functional teams?

UX Associates often collaborate with product managers, developers, and marketing teams, which can present challenges such as aligning differing priorities and communicating design decisions effectively. Balancing user needs with technical or business constraints requires strong negotiation and interpersonal skills. Being proactive in soliciting feedback, documenting your work, and staying adaptable can help overcome these challenges and ensure smooth project progress.

Are UX Associate jobs still in demand?

UX Associate roles remain in demand as companies prioritize user experience to stay competitive, especially with the growth of digital products and services. Skills in user research, wireframing, and familiarity with design tools like Figma or Adobe XD are valuable for these positions.

Is UI/UX a high paying job?

UI/UX design roles, including UX associates, can offer competitive salaries that vary based on experience, location, and industry. Entry-level positions typically have lower pay, while experienced designers with skills in tools like Figma or Adobe XD can earn higher salaries, especially in tech hubs or with specialized expertise.

What are the most commonly searched types of Ux jobs in California?

The most popular types of Ux jobs in California are:

What cities in California are hiring for Ux Associate jobs?

Cities in California with the most Ux Associate job openings:

Ux Associate jobs near you
Infographic showing various Ux Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Experience Associate

Eko

Berkeley, CA

$20.50 - $27.25/hr

Full-time

Re-posted 14 days ago

Job description

Company Description

Eko is a venture-backed digital health company harnessing the power of smartphones and cloud data for screening and monitoring individuals with cardiovascular diseases. We have built a platform of non-invasive cardiovascular monitoring devices, clinical software, and point-of-care decision support software to improve the delivery of cardiovascular care.
In 2015, we launched the Eko Core Digital Stethoscope, the first FDA-cleared digital stethoscope on the market to wirelessly stream heart and lung sounds to HIPAA-compliant software. It is now used by clinicians at over 1000 hospitals & health systems around the globe and was recognized as a "Best Invention of the Year" by TIME Magazine. Eko's latest FDA-cleared device, DUO, is the first combined digital stethoscope and ECG cardiac monitor with cardiac AI for in-clinic and at-home monitoring, offering 28 million heart disease patients the ability to seamlessly send cardiac data to their physicians.
Eko Devices was established in 2013 and has offices in Berkeley and San Francisco.

Job Description

What we are looking for:

  • You are passionate about supporting customers, processing their feedback and advocating for user-centered research
  • You are well organized and take initiative
  • You use your product sense to identify and advocate for a great user experience
  • You have great communication skills and are able to initiate and manage cross-departmental conversations and projects
  • You are process and data-driven and understand the value of user-centered design
  • You are naturally empathetic and always advocating for the customer
  • You are comfortable on the phone and enjoy talking to customers
  • You are a creative problem solver and operate with curiosity
  • You are able to manage multiple tasks and projects at once
  • You like to push yourself and want to grow in your role on the CX team - the sky's the limit!
  • You are flexible and able to navigate change - being a team player is the name of the game

What you will do at Eko:

  • Lead the customer support channels, interacting with our customers via phones, emails, and social media
  • Maintain a high customer satisfaction rating and low ticket response times, reporting these metrics out to stakeholders regularly
  • Work closely with the Director of Customer Experience to help further develop processes that enhance the productivity of the CX team
  • Track trends and customer feedback and report data to stakeholders
  • Become an expert on Eko products and customer use cases
  • Lead projects and conduct user research, advocating for data-driven decisions
  • Engage cross-departmentally, particularly with Product and Quality teams, streamlining solutions to customer-facing issues
Qualifications

Requirements:

  • Minimum 1-year experience in customer support, phone experience is a plus
  • Strong written and verbal communication skills

"Icing on the Cake" Skills:

  • A passion for improving healthcare delivery and health tech innovation
  • Familiarity with User Research
  • Familiarity with or experience in the medical device or healthcare industry
  • Experience with managing a CRM tool such as Zendesk
Additional Information

All your information will be kept confidential according to EEO guidelines.

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