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Utility Damage Investigator Jobs in Michigan (NOW HIRING)

$66 - $85/hr

Support damage prevention investigations, including inaccurate locate reviews, claims resolution ... Knowledge of the damage prevention, underground utility locating, and excavation industries.

New

May be delegated the authority to investigate incident reports, damage claims, etc., and to settle ... Furnishes General Foreperson and utility representative with reports of orders completed, units of ...

As the second-largest utility vegetation management company in North America and a proud employee ... Investigate incident reports and damage claims as assigned. * Monitor and control crew costs ...

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Utility Damage Investigator information

What does a utility damage investigator do?

A Utility Damage Investigator is responsible for examining incidents where underground utilities, such as gas, water, or electrical lines, have been damaged during construction or excavation. They gather evidence, interview witnesses, and determine the cause and liability for the damage. Their work helps utility companies and contractors prevent future incidents, improve safety practices, and comply with regulations. Utility Damage Investigators often prepare detailed reports and may assist in legal or insurance claims related to the damages.

What are the key skills and qualifications needed to thrive as a utility damage investigator?

To thrive as a Utility Damage Investigator, you need a strong understanding of utility systems, investigative techniques, and relevant safety regulations, often supported by experience in utility or construction fields. Familiarity with GIS mapping software, incident reporting systems, and sometimes certifications like OSHA safety training are typically required. Strong attention to detail, analytical thinking, and effective communication skills help in gathering evidence and interacting with various stakeholders. These skills are crucial for accurately determining causes of utility damage, ensuring compliance, and promoting public safety.

What are some common challenges utility damage investigators face during field investigations?

Utility Damage Investigators often encounter challenges such as navigating complex or hazardous work sites, accurately identifying the cause of utility damages, and gathering reliable evidence in sometimes adverse weather or limited-access conditions. They must also coordinate with various parties, including contractors, utility companies, and sometimes local authorities, which requires strong communication and organizational skills. Adhering to safety protocols while conducting thorough investigations is essential to ensure accurate reporting and prevent future incidents.

What is the difference between Utility Damage Investigator vs Utility Locator?

AspectUtility Damage InvestigatorUtility Locator
CredentialsTypically requires safety training, industry certifications, and sometimes state licensingOften requires similar safety training and locators' certifications
Work EnvironmentFieldwork involving damage assessment, site inspections, and reportingFieldwork focused on marking underground utilities before excavation
Employer & Industry UsageUsed by utility companies, contractors, and damage prevention agenciesPrimarily employed by utility companies and excavation firms
Search & Comparison IntentUnderstanding roles in damage assessment and investigationFocus on utility location and marking prior to construction

While both roles involve working with utility infrastructure, a Utility Damage Investigator focuses on assessing and investigating utility damages after incidents occur, whereas a Utility Locator specializes in identifying and marking underground utilities before excavation to prevent damage. Both roles require safety training and industry certifications, but their primary responsibilities differ in timing and focus within the utility industry.

What cities in Michigan are hiring for Utility Damage Investigator jobs?

Cities in Michigan with the most Utility Damage Investigator job openings:

Infographic showing various Utility Damage Investigator job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 74% In-person, and 26% Remote job distribution.

Inspector Damage Prevention II

Enbridge Inc.

On-site

$66 - $85/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted yesterday

New


Enbridge rating

8.4

Company rating: 8.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

19th of 53 rated energy and utility


Job description

Posting End Date: September 07, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position At Enbridge, safety is at the heart of everything we do. As an Inspector Damage Prevention II, you will play a key role in protecting our natural gas infrastructure, supporting safe excavation practices, and helping ensure the reliable delivery of energy to the communities we serve. This position offers an exciting opportunity to work closely with contractors, regulators, municipalities, and internal operations teams to reduce risk, prevent damages, and promote industry-leading damage prevention programs.

If you're passionate about safety, stakeholder engagement, and protecting critical energy infrastructure, we'd love to hear from you.

What You Will Do:
  • Monitor the performance of Locate Service Providers to ensure locate activities are completed safely, accurately, and within required timelines.
  • Support damage prevention investigations, including inaccurate locate reviews, claims resolution, and excavation damage assessments.
  • Deliver damage prevention awareness training and educational sessions to excavators, contractors, municipalities, and industry stakeholders.
  • Oversee and support locate service programs, including Alternative Locate Agreements and Locate Office/Field Clear processes.
  • Build strong relationships with Ontario One Call, TSSA, the Ontario Regional Common Ground Alliance (ORCGA), municipalities, utilities, and excavation contractors.
  • Manage contractor performance and provide oversight of Damage Prevention Service Providers to ensure compliance with company expectations.
  • Utilize risk-based tools and data to proactively engage excavators through site meetings and other damage prevention initiatives.

Related university degree and a minimum of 2 years of relevant experience, or 4+ years of field operations experience, or an equivalent combination of education and experience. Strong relationship-building skills with the ability to collaborate effectively across internal and external stakeholder groups. Excellent verbal and written communication skills, including the ability to deliver presentations and training sessions. Strong analytical, problem-solving, and organizational abilities. Demonstrated commitment to safety and operational excellence. Ability to work independently while managing multiple priorities in a fast-paced environment.

Preferred:
  • Knowledge of the damage prevention, underground utility locating, and excavation industries.
  • Experience working with locate service providers, contractors, municipalities, or utility operations.
  • Familiarity with applicable regulatory requirements.
  • Experience conducting field investigations or supporting incident reviews.

You will undergo various background screenings that include but is not limited to 5-year driving record, criminal check and a company sponsored medical.

Working Conditions:

Field role Frequent travel throughout the assigned geographic region. Occasional overtime required to support presentations, community meetings, conferences, and operational requirements. Participation in after-hours on-call support for excavation damages and emergency incidents. Valid driver's license required, along with a safe and responsible driving record. Safety-sensitive role requiring work in various weather and field conditions.

Physical Requirements include but are not limited to: Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Salary:

Ranges from $65,800 – $85,000 USD for US locations based upon candidate’s experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.

Benefits:
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability
  • A paid parenthood leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays
  • An Employee and Family Assistance Program
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being
  • Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.

#LI-Hybrid

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

Final candidates for this position may be required to undergo a security screening, including a criminal records check.

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