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Utility Control Operator Jobs in Arizona (NOW HIRING)

City of Mesa

Utilities Control Center Operator I

Mesa, AZ · On-site

$56K - $84K/yr

A Utilities Control Center Operator I, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording ...

SRP

Control Room Operator-Tempe

Tempe, AZ · On-site

SRP is one of the largest public power and water utilities in the U.S. providing electricity to ... The Control Room Operator is involved in all aspects of operating a power generation facility.

Reece Group

Branch Utility- Plumbing

Phoenix, AZ

The Warehouse Utility is empowered to keep our communities safe by ensuring customers receive the ... Properly load and unload the materials from the truck, and maintain inventory control * Operating ...

Reece Group

Branch Utility- Plumbing

Phoenix, AZ · On-site

The Warehouse Utility is empowered to keep our communities safe by ensuring customers receive the ... Properly load and unload the materials from the truck, and maintain inventory control * Operating ...

SRP

Control Room Operator - West Valley

Glendale, AZ · On-site

SRP is one of the largest public power and water utilities in the U.S. providing electricity to ... The Control Room Operator is involved in all aspects of operating a power generation facility.

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Utility Control Operator information

What is a utility control operator?

Utility Control Operators are professionals responsible for monitoring and controlling the systems that generate and distribute utilities such as electricity, water, or gas. They work in control rooms where they oversee operations using computer systems, respond to alarms, and make adjustments to ensure the safe and efficient delivery of services. Their duties may also include coordinating with field personnel during routine maintenance or emergencies, troubleshooting system issues, and adhering to safety protocols. Utility Control Operators play a crucial role in maintaining the reliability and stability of essential public services.

What are the key skills and qualifications needed to thrive as a utility control operator?

To thrive as a Utility Control Operator, you need a solid understanding of electrical and mechanical systems, as well as relevant technical training or an associate degree in a related field. Proficiency with SCADA (Supervisory Control and Data Acquisition) systems, control room software, and often certification in power plant operations are typically required. Strong attention to detail, problem-solving skills, and the ability to stay calm under pressure help operators manage critical situations efficiently. These skills and qualifications are crucial to ensuring the safe, reliable, and efficient operation of utility systems, preventing outages and maintaining public safety.

What are some common challenges utility control operators face during shift work, and how can they effectively manage them?

Utility Control Operators often work rotating shifts, including nights, weekends, and holidays, which can disrupt sleep patterns and work-life balance. Managing fatigue and maintaining focus during critical operations is essential for safety and efficiency. Building healthy routines, staying organized, and utilizing effective communication with team members can help operators navigate these challenges. Employers typically offer training and support to help operators adapt to shift work and ensure compliance with safety protocols.

What cities in Arizona are hiring for Utility Control Operator jobs?

Cities in Arizona with the most Utility Control Operator job openings:

Utilities Control Center Operator I

Mesa, AZ • On-site

City of Mesa
Public Administration • 1 - 5K employees
Learn more about City of Mesaexternal

$56K - $84K/yr

Full-time

Posted 27 days ago

City Of Mesa rating

8.6

Company rating: 8.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

201st of 858 rated public administrative organizations

Job description

Description/Duties First review of applications will be on Monday, August 31, 2026, then weekly thereafter until filled. A Utilities Control Center Operator I, under direct supervision, is responsible for learning how to monitor and operate the Supervisory Control and Data Acquisition (SCADA) system in the recording and regulating of water distribution and the monitoring and recording of natural gas usage and wastewater flow. Additionally, incumbents will be responsible for receiving after-hours calls from City of Mesa customers, responding to their inquiries, and dispatching appropriate personnel as required.

When handling calls, an employee must make determinations and decisions regarding the urgency of the problem, the appropriate City department to handle the problem, and stand-by-duty personnel to be contacted. This class performs related duties as required. Employees in this class may be required to work varying shifts, weekends, and holidays.

This class is distinguished from the Utilities Control Center Operator II class by its status as a trainee class in which incumbents learn the duties of a Utilities Control Center Operator II. The Utilities Control Center Operator I receives close-to-general supervision from the Utilities Control Center Supervisor and/or the Utilities Control Center Shift Leader, who review the employee's work through work in progress, meetings, and by the evaluation of results achieved. Employees in this class will be eligible to progress after one year of service by noncompetitive promotion to the classification of Utilities Control Center Operator II.

Promotion is accomplished after successful completion of on-the-job training, achievement of successful performance evaluation, and completing initial City probation. An incumbent who fails to complete the training and noncompetitive, criteria-based promotion within two years of hire may be transferred, demoted, or terminated. This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions. Qualifications & Requirements Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity. Minimum Qualifications Required.

Graduation from high school or GED. Some (6 months - 1 year) full-time employment in at least one of the following: water supply system, water distribution system, natural gas distribution system, wastewater system, electric distribution system, or closely related operation. Special Requirements.

Must possess a Grade 1 (or higher) Water Treatment System Operator or Water Distribution System Operator certification from the Arizona Department of Environmental Quality (ADEQ) or equivalent certification from another state through reciprocity with Arizona by application date. Certification through reciprocity must be obtained within three months of hire or promotion. Must obtain Grade II Water Treatment System Operator or Water Distribution System Operator certification from the ADEQ within 24 months of hire or promotion.

Must obtain certification as a gas system operator in accordance with 49 Code of Federal Regulations (CFR) within one year of hire or promotion date. Substance Abuse Testing. This class is subject to Department of Transportation (DOT) drug and alcohol testing to comply with DOT Pipeline and Hazardous Materials Safety Administration (PHMSA) regulations 49 CFR Part 199.

Link to Job Description http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs3755.pdf

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