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Utility Billing Collection Clerk Jobs (NOW HIRING)

City of Umatilla, OR

Utility Clerk

Umatilla, OR · On-site

$55K - $71K/yr

N/A General Purpose The Utility Clerk performs a variety of accounting tasks involved in accounts ... billings; Prepare list of delinquent accounts; Send uncollectible accounts to collection agency for ...

City of Hillsboro

Utility Billing Clerk

Hillsboro, TX

$37K/yr

General Statement of Duties To ensure accurate and efficient handling of billing, cash receipts ... Responsible for collection of water payments and other cash receipt payments. Receipt cash receipt ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$50K - $65K/yr

These strategies include power and gas procurement, energy data collection and calculations ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$47K - $63K/yr

These strategies include power and gas procurement, energy data collection and calculations ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site +1

$50K - $65K/yr

These strategies include power and gas procurement, energy data collection and calculations ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

City of Coconut Creek

$22.58/hr

... collection activities for delinquent accounts, including payment follow-up, service discontinuance ... utility billing activity with the City's General Ledger, ensuring financial accuracy and ...

Grove City Borough

Utility Office Clerk

Grove City, PA · On-site

$18 - $22/hr

The Utility Office Clerk provides customer service to Borough utility customers and performs a variety of billing, payment processing, accounts receivable, administrative, and clerical duties.

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How much do utility billing collection clerk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for utility billing collection clerk in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

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Infographic showing various Utility Billing Collection Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

Utility Clerk

Umatilla, OR • On-site

City of Umatilla, OR
See more jobs at City of Umatilla, ORexternal

$55K - $71K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Salary : $55,908.00 - $71,304.00 Annually
Location : Umatilla City Hall, OR
Job Type: Full-Time
Job Number: 202400046
Department: Finance and Administrative Services
Division: Administrative Services
Opening Date: 08/26/2026
Closing Date: 9/4/2026 11:59 AM Pacific
FLSA: Non-Exempt
Bargaining Unit: N/A
General Purpose
The Utility Clerk performs a variety of accounting tasks involved in accounts receivable and utility billing. The work involves considerable contact with the general public, requiring the incumbent to have broad knowledge of City services. The incumbent serves as a front counter receptionist and cashier, taking payments for water/sewer/garbage bills and other City revenue. The incumbent also maintains cemetery records, makes reconciliations and bank deposits, checks City Post Office Box, and other related work as required.
Essential Duties and Responsibilities
  • Answer customer utility billing questions over the phone and in-person
  • Generate monthly utility accounts receivable billings; Prepare list of delinquent accounts; Send uncollectible accounts to collection agency for action; Maintain customer data
  • Create and maintain utility service accounts
  • Calculate and issue refunds and account adjustments
  • Maintain and balance cash drawer daily; Prepare, deposits, and record daily receipts; Post accounts receivable to general ledger
  • Coordinate with third-party vendors for garbage collection and services
  • Provide Notary services to the public as necessary
  • Direct customers, over the phone and in-person, to appropriate departments
  • Maintains cemetery records
  • Assist the Court Clerk in processing payments
  • Issues dog licenses
  • Maintains taxi ticket records and processes ticket sales
  • Complete lien searches
  • Utility Collections
  • Hydrant meter rentals and billing
  • Other duties as assigned
Minimum Qualifications
  • High School Diploma or GED (AA with course work in accounting, business, or related field preferred)
  • Two (2) years' experience in cash handling, maintaining customer accounts, or preparing billing statements, late notices, and delinquent accounts.
  • Two (2) years' experience of general administrative work and working with the public (experience in a municipal setting preferred).
  • Equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position
  • Oregon Notary, or ability to become such after hire
  • Valid driver's license
  • Bilingual and Biliterate - English/Spanish

Supplemental Information
Preferred Knowledge, Skills, abilities:
  • Properly voucher and document accounts payable/receivable
  • Deal effectively with frequent interruptions
  • Establish and maintain effective working relationships with employees
  • Welcome and interact with the public courteously and tactfully
  • Prepare, interpret and communicate financial information verbally and in a spreadsheet format.
  • Effectively communicate with Department Heads and establish working relationships with fellow employees and the public.
  • Perform tasks to meet deadlines while maintaining accuracy and attention to detail.
  • Effectively manage competing priorities and work assignments.
  • Comprehensive knowledge of problem solving, conflict management, and customer relations techniques
  • Comprehensive knowledge of municipal organizational structure and operation
  • High Attention to detail
  • Maintain organized files and workspace
  • Proficient in Microsoft Office Suite or similar software
  • Basic math skills - Calculate decimals, fractions, and percentages
  • Ability to type 45 words per minute
  • Ability to prioritize deadlines in fast paced environment
  • Ability to work with supervisor and co-workers

Tools and EquipmentUse of computer and related software applications such as Microsoft Word, Excel, and PowerPoint. Also extensive use of Caselle government accounting software.
Regular use of office equipment such as computer, phone, copier, 10-key calculator, fax machine, copy machine and automobile.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Continuous: Use of arms, wrists, and hands
Frequent: Sitting, standing, walking, reaching forward, reaching above shoulder, and squeezing
Occasional: Driving, bending, twisting, crouching, and climbing stairs
Rare: Lifting/carrying up to 50 lbs, pushing/pulling up to 20 lbs
Work EnvironmentThe work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Usual office working environment. This role routinely uses standard office equipment such as computers, phones, adding machines, copy machines, filing cabinets and fax machines. The noise level in the work environment is typical of most open office environments. Occasional overtime is required with occasional work on nights and weekends.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our page.
01
Do you have a High School Diploma or GED?
  • Yes
  • No

02
How many years of experience do you have with cash handling, maintaining customer accounts, preparing billing statements, processing late notices, and/or working with delinquent accounts?
  • None
  • Less than 2 Years
  • 2 or more Years

03
If you have 2 or more years of experience in question 2, please list how many years of experience you have.
04
How many years of general administrative or clerical experience do you have that involved regular interaction with the public?
  • None
  • Less than 2 Years
  • 2 or more Years

05
If you have 2 or more years of experience in question 4, please list how many years of experience you have.
06
Are you bilingual and biliterate in both English and Spanish?
  • Yes
  • No

07
Do you currently hold an Oregon Notary or are you able to obtain within the first six (6) months after being hired?
  • No
  • Yes - Able to obtain
  • Yes - Current Notary

08
Do you have a valid driver's license?
  • No
  • Yes

Required Question

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