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Usgs Job Jobs (NOW HIRING)

Sharp Solutions Inc

Tier 1 Level II Lead.

Denver, CO · On-site

Install, upgrade, and maintain application software for all USGS equipment in accordance with SOPs. * Ensure the latest antivirus software versions and updates are installed and actively running on ...

Sharp Solutions Inc

Tier 1 Level II Lead.

Denver, CO · On-site

Install, upgrade, and maintain application software for all USGS equipment in accordance with SOPs. * Ensure the latest antivirus software versions and updates are installed and actively running on ...

Sharp Solutions Inc

Tier 1 Level II Lead.

Denver, CO · On-site

$38K - $40K/yr

Install, upgrade, and maintain application software for all USGS equipment in accordance with SOPs. * Ensure the latest antivirus software versions and updates are installed and actively running on ...

E Logic

Geospatial Specialist

Spokane, WA · On-site

$70K/yr

S. Geological Survey (USGS) from the Department of the Interior . The ideal candidate will possess a strong foundational background in geology combined with advanced, practical expertise in GIS ...

Leo Tech, LLC

Warehouse Supervisor - USGS

Sioux Falls, SD · On-site

$56K - $67K/yr

Leo Tech LLC is a certified woman-owned small business started in 2015 by Melody Vansandt. She has over 24 years of experience working as a Defense Contractor and Consultant and has held positions as ...

Relative Dynamics

Software Engineer

Sioux Falls, SD · On-site

Relative Dynamics is a subcontractor supporting USGS Earth Resources Observation and Science (EROS) Center. In this role, you will be employed by Relative Dynamics and assigned to work on projects in ...

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Usgs Job information

Infographic showing various Usgs Job job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Tier 1 Level II Lead.

Tier 1 Level II Lead.

Sharp Solutions Inc

Denver, CO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Sharp Solutions, Inc has an immediate need for a Tier I Level II Technician in the Lakewood/ Denver Colorado areas for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.
JOB RESPONSIBILITIES
Service Desk (Tier 1 Level II) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI (http://www.thinkhdi.com/), best practices and established procedures and processes. End User Support includes Desktop support services that cannot be resolved remotely by Tier I.
Routine Duties/Job Requirements:

  • Install, upgrade, and maintain application software for all USGS equipment in accordance with SOPs.
  • Ensure the latest antivirus software versions and updates are installed and actively running on all USGS PCs and laptops.
  • Create and maintain baseline computer images in compliance with organizational policies and SOPs.
  • Deploy software using tools such as Active Directory Group Policy Objects (GPO), scripting, System Center Configuration Manager (SCCM), IBM Endpoint Manager (IEM), and other deployment solutions.
  • Provide desktop-level technical support for hardware and software issues across the USGS user community.
  • Configure, test, install, and troubleshoot printers, scanners, and network copier/printers.
  • Install, manage, and support desktop and laptop operating systems, including Windows 10 Professional and Apple macOS Catalina.
  • Provide mobile device support for iOS devices (iPhone, iPad) and Android devices.
  • Ensure all PCs and laptops are updated with the latest approved BIOS versions and security patches.
  • Perform remediation procedures in response to identified security vulnerabilities.
  • Implement and manage print and file server configuration changes.
  • Maintain file share structures and manage permissions for end-user data access.

Qualifications

  • 2 years of related experience
  • Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive
  • Excellent problem-solving skills including and the ability to provide diligent, prompt, and courteous responses to customers.
  • Strong written and oral communication skills and ability to talk to anyone across an organization.
  • Analytical skills and be a creative self-starter with the ability to work both independently and as a team player
  • Demonstrated leadership, mentoring, team coordination, or supervisory experience in a Service Desk, Help Desk, Desktop Support, or End User Support environment is highly desirable.

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