Director, Conversational UX & AI Experiences - Join Fidelity Digital Coach, a Fidelity Labs company ... Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Director, Conversational UX & AI Experiences - Join Fidelity Digital Coach, a Fidelity Labs company ... Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions. * Tier 1 support of ServiceNow Platform ...
This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions. * Tier 1 support of ServiceNow Platform ...
Cyber Security Engineer II - SailPoint (Remote)
Carolina, RI · Remote
$105K - $160K/yr
Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards Knowledge of Active Directory administration and user provisioning, Domain Name System ...
Cyber Security Engineer II - SailPoint (Remote)
Carolina, RI · Remote
$105K - $160K/yr
Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards Knowledge of Active Directory administration and user provisioning, Domain Name System ...
Cyber Security Engineer II - SailPoint (Remote)
Carolina, RI · Remote
$105K - $160K/yr
Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards Knowledge of Active Directory administration and user provisioning, Domain Name System ...
Cyber Security Engineer II - SailPoint (Remote)
Carolina, RI · Remote
$105K - $160K/yr
Knowledge of data security practices, procedures. monitoring and alert tools, and risk management standards Knowledge of Active Directory administration and user provisioning, Domain Name System ...
Knowledge of data security practices, procedures. monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards Knowledge of Active Directory administration and user provisioning ...
Knowledge of data security practices, procedures. monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards Knowledge of Active Directory administration and user provisioning ...
Knowledge of data security practices, procedures. monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards Knowledge of Active Directory administration and user provisioning ...
Knowledge of data security practices, procedures. monitoring and alert tools (SCCM, SCOM, and Splunk), and risk management standards Knowledge of Active Directory administration and user provisioning ...
Support for IAM problems identified within systems or processes, particularly provisioning/de ... as privileged user management, shared account management, segregation of duty analysis ...
Support for IAM problems identified within systems or processes, particularly provisioning/de ... as privileged user management, shared account management, segregation of duty analysis ...
... provisioning, and compliance enforcement . Build and maintain scripts and tools to streamline operations and improve user experience. System Maintenance: Monitor, maintain, and optimize desktop ...
... provisioning, and compliance enforcement . Build and maintain scripts and tools to streamline operations and improve user experience. System Maintenance: Monitor, maintain, and optimize desktop ...
... provisioning, and compliance enforcement . Build and maintain scripts and tools to streamline operations and improve user experience. System Maintenance: Monitor, maintain, and optimize desktop ...
... provisioning, and compliance enforcement . Build and maintain scripts and tools to streamline operations and improve user experience. System Maintenance: Monitor, maintain, and optimize desktop ...
Writing user stories and acceptance criteria based on business-driven functionality as well as ... provision, or advisory), with working knowledge of tax workflows, terminology, and busy season ...
Writing user stories and acceptance criteria based on business-driven functionality as well as ... provision, or advisory), with working knowledge of tax workflows, terminology, and busy season ...
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
New
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
New
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
New
Provision and maintain the server and storage infrastructure, including on-premise and cloud environments. * Leverage directory and endpoint management utilities to support centralized user identity ...
New
Senior DevSecOps Engineer (Remote NC, TX, AZ, GA)
Carolina, RI · Remote
$130K - $167K/yr
Infrastructure management -Automate the process to provision, configure, and manage infrastructure ... Analysis - Collects data related to user requests and determines scope, time estimates, and system ...
Senior DevSecOps Engineer (Remote NC, TX, AZ, GA)
Carolina, RI · Remote
$130K - $167K/yr
Infrastructure management -Automate the process to provision, configure, and manage infrastructure ... Analysis - Collects data related to user requests and determines scope, time estimates, and system ...
Senior DevSecOps Engineer (Remote NC, TX, AZ, GA)
Carolina, RI · Remote
$130K - $167K/yr
Infrastructure management -Automate the process to provision, configure, and manage infrastructure ... Analysis - Collects data related to user requests and determines scope, time estimates, and system ...
Senior DevSecOps Engineer (Remote NC, TX, AZ, GA)
Carolina, RI · Remote
$130K - $167K/yr
Infrastructure management -Automate the process to provision, configure, and manage infrastructure ... Analysis - Collects data related to user requests and determines scope, time estimates, and system ...
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
IT Systems Administrator
North Kingstown, RI · On-site
$80 - $100/hr
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
IT Systems Administrator
North Kingstown, RI · On-site
$80 - $100/hr
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
Quick apply
Provision accounts and devices for new hires, support offboarding, administer routine account and ... Perform periodic reviews of user accounts, group memberships, and access assignments; resolve ...
Principal Software Engineer/Developer
Smithfield, RI · On-site
$131K - $166K/yr
Performs UI testing using Selenium and TestNG-Java JavaScript Junit. Conducts API testing using ... Information Technology Please be advised that Fidelity's business is governed by the provisions of ...
Principal Software Engineer/Developer
Smithfield, RI · On-site
$131K - $166K/yr
Performs UI testing using Selenium and TestNG-Java JavaScript Junit. Conducts API testing using ... Information Technology Please be advised that Fidelity's business is governed by the provisions of ...
SharePoint Administrator
Woonsocket, RI · On-site
$65/hr
Administers and provisions sites and sub-sites as requested * Manages security for sites and sub ... Understands and manages SharePoint Search & Crawl, User Profile Importing, and Central ...
SharePoint Administrator
Woonsocket, RI · On-site
$65/hr
Administers and provisions sites and sub-sites as requested * Manages security for sites and sub ... Understands and manages SharePoint Search & Crawl, User Profile Importing, and Central ...
User Provisioning information
See Warwick, RI salary details
$74.2K - $88.7K
12% of jobs
$102.8K is the 25th percentile. Wages below this are outliers.
$88.7K - $103.1K
14% of jobs
The median wage is $112.8K / yr.
$103.1K - $117.5K
37% of jobs
$117.5K - $132K
5% of jobs
$132K - $146.4K
4% of jobs
$158.2K is the 75th percentile. Wages above this are outliers.
$146.4K - $160.9K
4% of jobs
$160.9K - $175.3K
11% of jobs
$175.3K - $189.8K
4% of jobs
$189.8K - $204.2K
1% of jobs
$204.2K - $218.7K
4% of jobs
$218.7K - $233.1K
4% of jobs
$74.2K
$133.4K
$233.1K
How much do user provisioning jobs pay per year?
What is user provisioning?
A User Provisioning job involves managing user access to systems, applications, and data within an organization. This includes creating, modifying, and deleting user accounts based on role-based access controls and security policies. It ensures that employees have the right permissions while maintaining security and compliance. User provisioning professionals often work with identity management tools and collaborate with IT and security teams to streamline access management processes.
What does a typical day look like for someone working in user provisioning?
A typical day in User Provisioning involves processing requests for new user accounts, modifying or disabling access as employees move roles or leave the organization, and responding to access-related support tickets. You'll collaborate closely with HR, IT support, security teams, and department managers to ensure timely and secure access for all users. Regular tasks include auditing user permissions, updating documentation, and helping to enforce policies and compliance standards. The work environment is often fast-paced, requiring a high degree of accuracy and responsiveness to quickly changing business needs.
What are the key skills and qualifications needed to thrive in user provisioning, and why are they important?
To thrive in User Provisioning, you need a solid understanding of identity and access management (IAM) principles, attention to detail, and strong analytical skills, often supported by a background in IT or information security. Familiarity with user provisioning tools like Microsoft Active Directory, Okta, or SailPoint, and certifications such as CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals are commonly required. Excellent communication, problem-solving skills, and a commitment to confidentiality help you excel when coordinating with multiple teams and handling sensitive data. These abilities are crucial for ensuring timely, secure, and accurate user access while minimizing security risks to the organization.
What job categories do people searching User Provisioning jobs in Warwick, RI look for?
The top searched job categories for User Provisioning jobs in Warwick, RI are:

$126K/yr
Full-time
Medical, Retirement, PTO
Re-posted 28 days ago
Fidelity Investments rating
8.7
Based on 273 frontline employees who took The Breakroom Quiz
16th of 154 rated financial services
Job description
Director, Conversational UX & AI Experiences - Join Fidelity Digital Coach, a Fidelity Labs company
Note: Fidelity will not provide immigration sponsorship for this position.
Digital Coach is scaling holistic financial guidance to millions of Fidelity customers who today have limited access to personalized, endtoend financial support. As Director of Conversational UX & AI Experiences on the Digital Coach team, you will define how our AIpowered financial assistant behaves, engages, and builds trust with customers across ongoing, multisession interactions.
This is a handson leadership role for a senior individual contributor who thrives at the intersection of conversational design, frontend systems, and AIpowered products. You will work closely with product, engineering, and platform AI teams in a fastmoving, earlygrowth environment, shaping differentiated, humancentered experiences while integrating with Fidelity's broader platforms, policies, and services.
THE ROLE
AS DIRECTOR OF CONVERSATIONAL UX & AI EXPERIENCES ON DIGITAL COACH, YOU WILL:
Own the endtoend conversational experience for an AIpowered financial chatbot, from concept through production
Design and evolve agentbased, stateful conversational experiences beyond traditional chat interfaces
Define conversation states, memory strategies, reentry moments, and UX patterns for financial guidance
Partner closely with platform AI teams to shape inputs, context, and outputs into trusted, humancentered experiences
Lead frontend experience design, conversational UX, and rapid prototyping efforts
Translate financial policies, guardrails, and compliance constraints into clear, intuitive user experiences
Collaborate with product, engineering, design, and risk partners to ensure alignment across teams
Continuously iterate on experiences using user feedback, behavioral insights, and quality signals
THE EXPERTISE AND SKILLS YOU BRING
8+ years of experience in UX, product, or conversational design, including AIpowered or agentbased systems
Proven ability to design complex, stateful, multiturn and multisession user journeys
Strong systems thinking, with fluency collaborating across product, engineering, and AI platform teams
Handson experience shaping frontend experiences and interaction models for customerfacing products
Ability to balance innovation with clarity, trust, and compliance in regulated environments
Experience in finance, fintech, or other regulated domains strongly preferred
THE TEAM
This role is part of Fidelity Labs, Fidelity Investments' inhouse new business incubator. Founded in 2005, Fidelity Labs has played a key role in incubating and scaling innovative businesses that shape the future of financial services.
Digital Coach is a Labsincubated initiative focused on expanding access to holistic financial guidance through AIpowered, humancentered digital experiences. Fidelity Labs offers the creativity and speed of a startup environment paired with the scale, trust, and stability of an industry leader.
Learn more at: https://labs.fidelity.com
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:Category:Information TechnologyWhat Fidelity Investments employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Fidelity
Sourced by ZipRecruiter
Industry
Investment management and consulting services, finance and insurance and investment advisory and financial planning services
Company size
10,000+ Employees
Headquarters location
Boston, MA, US