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User Operations Specialist Jobs in Indiana (NOW HIRING)

D and H Distributing Co

Inventory Specialist

Whiteland, IN · On-site

$17.75 - $22.50/hr

Inventory Specialist This is an on-site role based in Whiteland, IN Working Hours: Multiple Shifts ... operational accountability by identifying, escalating, and tracking inventory variances and user ...

D&H

Inventory Specialist

Whiteland, IN · On-site

$17.75 - $22.50/hr

Inventory Specialist This is an on-site role based in Whiteland, IN Working Hours: Multiple Shifts ... operational accountability by identifying, escalating, and tracking inventory variances and user ...

Socket.dev

WMS Systems Specialist

Whitestown, IN · On-site

We are seeking a proactive, tech-savvy WMS Systems Specialist to serve as the operational and ... UOM), and user role permissions. * Operational Flow Optimization: Analyze system metrics and ...

D and H Distributing Co

Inventory Specialist

Whiteland, IN · On-site

$17.75 - $22.50/hr

Inventory Specialist This is an on-site role based in Whiteland, IN Working Hours: Multiple Shifts ... user-driven variances to operations leadership for accountability and corrective action • ...

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Showing results 21-40

All JobsUser Operations Specialist JobsUser Operations Specialist Jobs in Indiana

User Operations Specialist information

See Indiana salary details

$29K

$65.1K

$105.6K

How much do user operations specialist jobs pay per year?

As of Sep 15, 2026, the average yearly pay for user operations specialist in Indiana is $65,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $77,600.00 per year, depending on experience, location, and employer.

What is the difference between User Operations Specialist vs Customer Support Specialist?

AspectUser Operations SpecialistCustomer Support Specialist
CredentialsTypically requires experience in operations, communication skills, and familiarity with platform toolsOften requires customer service experience, communication skills, and problem-solving abilities
Work EnvironmentPrimarily in tech companies, focusing on platform management and user experienceIn call centers or online support, handling customer inquiries and issues
Employer & IndustryTech firms, online platforms, marketplacesRetail, SaaS, service industries
Search & Comparison IntentUnderstanding operational roles in user managementSeeking customer support roles or differences from operational roles

The User Operations Specialist focuses on managing user accounts, platform issues, and operational workflows within tech environments. In contrast, the Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. While both roles require strong communication skills, the User Operations Specialist emphasizes platform and process management, whereas the Customer Support Specialist centers on customer interaction and issue resolution.

Is a User Operations Specialist a good entry level job?

A User Operations Specialist role can be suitable for entry-level candidates, especially those with strong communication and organizational skills. It often involves tasks like managing user accounts, troubleshooting issues, and using tools such as customer support platforms, making it accessible for those starting their careers in operations or customer service. However, the specific requirements and advancement opportunities vary by company.

What does a user operations specialist do?

A user operations specialist manages and supports user accounts, ensuring smooth onboarding, issue resolution, and ongoing engagement. They often use customer support tools, analyze user data, and collaborate with other teams to improve user experience and retention.
User Operations Specialist jobs near you
Infographic showing various User Operations Specialist job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $65,112 per year, or $31.3 per hour.

WMS System Specialist

Whitestown, IN

Langham Logistics
Transportation and Warehousing • 51 - 200 employees
Learn more about Langham Logisticsexternal

Full-time

Posted 29 days ago

Job description

**This is an in-person, onsite position**

At Langham Logistics, we deliver world-class supply chain solutions powered by precision technology, high compliance, and operational excellence. Specializing in life sciences, cold-chain distribution, and regulated warehousing, we rely on advanced system logic to ensure critical products move seamlessly and accurately through our facilities.

We are seeking a proactive, tech-savvy WMS Systems Specialist to serve as the operational and technical anchor for our warehouse management ecosystem. If you understand warehouse floor workflows and have a passion for solving complex system issues in Manhattan SCALE, this role offers a great opportunity to make an immediate impact on our growing operations.

Role Summary

The WMS Systems Specialist acts as the primary on-site subject matter expert (SME) and Tier 1 support for the Manhattan Associates SCALE platform and adjacent supply chain technologies. In this role, you will bridge the gap between physical operations and system logic—troubleshooting real-time transactional errors, optimizing system configurations (slotting, allocation, wave planning), leading user acceptance testing (UAT), and partnering with floor leadership to ensure maximum uptime and data integrity.

Key ResponsibilitiesSystem Administration & Daily Tier 1 Support

  • Issue Resolution: Act as the primary on-site technical contact for Manhattan SCALE, diagnosing and resolving issues related to stuck orders, wave allocation failures, and real-time inventory discrepancies.

  • Interface & Integration Monitoring: Monitor data flows and resolve transaction errors between Manhattan SCALE and third-party systems/ERPs.

  • Hardware Support: Configure, troubleshoot, and support warehouse hardware, including RF scanners, vehicle-mounted terminals, and industrial thermal label printers.

Configuration & Process Optimization

  • Logic & Rule Maintenance: Update local WMS configurations, including locating rules, allocation strategies (FIFO/FEFO), item units of measure (UOM), and user role permissions.

  • Operational Flow Optimization: Analyze system metrics and throughput data to identify bottlenecks across inbound receiving, putaway, picking, and shipping.

  • Continuous Improvement: Draft clear business requirement documents (BRDs) for system enhancements and workflow automations.

Testing, Training & User Enablement

  • UAT & Release Management: Lead User Acceptance Testing (UAT) for patches, software upgrades, and custom configurations to ensure zero disruption to live operations.

  • Floor Coaching & Training: Observe system usage on the floor, identify training gaps, and reinforce standard operating procedures (SOPs) and best practices with frontline operators and leads.

Qualifications & RequirementsExperience & Education

  • WMS Experience: 1–3+ years of direct, hands-on experience working with warehouse management systems (Manhattan Associates SCALE preferred; equivalent advanced WMS super-user experience will be considered).

  • Industry Background: Experience in 3PL distribution or regulated environments (Life Sciences, Pharma, Medical Device, Cold Chain) is a strong plus.

  • Education: High School Diploma or GED required; Associate or Bachelor’s degree in Supply Chain, Logistics, Management Information Systems (MIS), or related technical discipline preferred.

  • Certifications: Manhattan Associates training certification or recognition as a WMS Super-User is an asset.

Technical & Functional Skills

  • Core Logistics Knowledge: Strong grasp of distribution workflows, including wave planning, cross-docking, cycle counting, and multi-channel fulfillment.

  • Troubleshooting Mindset: Solid analytical and problem-solving skills for data validation, error tracking, and custom reporting.

  • Communication: Ability to translate complex technical concepts into clear, actionable guidance for warehouse associates and operational management.

Work Environment & Physical Demands

  • Hybrid Floor/Desk Setting: Comfortable splitting time between an office workstation and actively walking the concrete warehouse floor to support operations.

  • Schedule Flexibility: Willingness to support occasional system go-lives, scheduled maintenance windows, or critical peak season operational needs.

Employment Type: FULL_TIME

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