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User Experience Researcher Jobs in Jackson, MS (NOW HIRING)

Baker Donelson

Legal Research Analyst

Jackson, MS

Create user reference guides, training programs, and other resources that promote awareness and ... KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Experience and Knowledge * High school diploma required.

C Spire

Media Operations Specialist

Ridgeland, MS · On-site

... and UX/UI, social media, creative, analytics, and business line teams-to align messaging and ... O and keyword research experience • Experience with Adobe Ad Cloud or other demand-side ...

C Spire

Media Operations Specialist

Ridgeland, MS

... and UX/UI, social media, creative, analytics, and business line teams-to align messaging and ... research experience Experience with Adobe Ad Cloud or other demand-side advertising platforms ...

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All JobsUser Experience Researcher JobsUser Experience Researcher Jobs in Jackson, MS

User Experience Researcher information

See Jackson, MS salary details

$26.1K

$98.6K

$143.3K

How much do user experience researcher jobs pay per year?

As of Aug 29, 2026, the average yearly pay for user experience researcher in Jackson, MS is $98,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $134,200.00 per year, depending on experience, location, and employer.

What is a user experience researcher?

User Experience (UX) Researchers are professionals who study how users interact with products, services, or systems to understand their needs, behaviors, and challenges. They use a variety of qualitative and quantitative research methods, such as interviews, usability tests, and surveys, to gather insights about users. The findings from their research help design teams create more effective, user-friendly products. UX Researchers play a crucial role in ensuring that products meet user needs and provide a positive experience. Their work often involves close collaboration with designers, developers, and product managers.

What does a user experience researcher do?

A user experience researcher works in various industries to understand the interaction between a product or service and the targeted audience. In this position, your duties are to research user behavior, identify customers’ needs, and provide an analysis to improve the user experience (UX). You may use surveys, interviews, and other methods to test audience interaction and gather information. You then develop reports on how to improve a product or service to make it more user-friendly. Your responsibilities are to help a company understand what motivates consumers to choose a specific item or service and how to market these goods in a way that will increase sales.

What are the key skills and qualifications needed to thrive as a user experience researcher, and why are they important?

To thrive as a User Experience Researcher, you need a strong understanding of research methodologies, human-centered design principles, and often a background in psychology, HCI, or a related field. Familiarity with tools such as usability testing platforms, survey software, and data analysis tools like SPSS or Excel is typically required. Excellent communication, empathy, and analytical thinking help researchers connect with users and translate findings into actionable insights. These skills are crucial for creating user-friendly products that meet real user needs and drive business success.

How do user experience researchers typically collaborate with designers and product managers throughout a product development cycle?

User Experience Researchers work closely with designers and product managers from the early ideation phase through to product launch. They conduct user studies to identify pain points and needs, then share actionable insights with the design team to inform wireframes and prototypes. Throughout development, they facilitate communication between stakeholders by presenting findings, leading workshops, and ensuring user feedback is integrated into product decisions. This cross-functional partnership helps create user-centric solutions and fosters continuous improvement.

What is the difference between User Experience Researcher vs UX Designer?

AspectUser Experience ResearcherUX Designer
Primary FocusGathering user insights, conducting research, understanding user needsDesigning user interfaces, creating wireframes, developing visual layouts
Skills & CredentialsResearch methods, data analysis, user interviews, surveysDesign tools, prototyping, visual design, user flows
Work EnvironmentResearch teams, usability labs, user testing sessionsDesign teams, collaboration with developers and product managers
GoalsIdentify user needs, inform design decisions, improve user satisfactionCreate engaging, intuitive interfaces that meet user needs

While both roles focus on enhancing user experience, the User Experience Researcher primarily conducts research to gather insights about users, whereas the UX Designer focuses on creating the visual and interactive aspects of products. Both roles often collaborate closely to ensure the final product aligns with user needs and expectations.

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The most popular types of User Experience Researcher jobs in Jackson, MS are:

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For User Experience Researcher jobs in Jackson, MS, the most frequently searched job titles are:

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The top searched job categories for User Experience Researcher jobs in Jackson, MS are:

User Experience Researcher jobs near you
Infographic showing various User Experience Researcher job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $98,560 per year, or $47.4 per hour.

Director of Web Strategy and Digital Experience

Jackson, MS • On-site

Jackson State University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Jackson State Universityexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Location : JSU Main Campus, MS
Job Type: Full-Time
Job Number: 202400353
College/Division: Public Relations
Opening Date: 07/10/2026
Description
The Department of University Communications is hiring for the position of Director of Web Strategy and Digital Experience.
Examples of Duties
  • Lead the strategy, planning and continuous improvement of Jackson State University's public-facing web ecosystem, Including the university's website, microsites and related digital platforms.
  • Serve as the university's front-end web strategy lead, ensuring that digital content, navigation, design and user experience r align with JSU's brand, mission and strategic priorities.
  • Develop and maintain digital governance standards for university web properties, including, content standards, page ownership expectations, approval workflows and content lifecycle guidance.
  • Partner with Information Technology on technical infrastructure, platform functionality, hosting, security, integrations and system-related needs while leading front-end experience, content strategy and brand alignment.
  • Lead information architecture, navigation planning and user journey improvements to help audiences find information quickly and complete key tasks effectively.
  • Develop dashboards or reports that help University Communications and campus leadership understand web performance, audience behavior and opportunities for improvement.
  • Create and maintain standards for web content. digital brand consistency, page templates and user-centered digital communication.
  • Train, support and advise campus web contributors to improve content quality, accessibility, consistency and alignment with university standards.
  • Collaborate with Public Relations, Marketing, Creative Services, Digital Storytelling and Strategic Communications to support campaigns, institutional initiatives, research visibility, recruitment efforts and major university moments.
  • Work with Enrollment Management, Institutional Advancement, Academic Affairs, Student Affairs, Athletics, Research and other campus partners to improve web experiences that support their audiences and institutional goals.
  • Establish and lead a web governance process or council, as directed by the Chief Communications Officer, to improve coordination, accountability and consistency across university web properties.
  • Review existing web content and recommend updates, consolidation, removal or restructuring based on accuracy, usability, audience needs and institutional priorities.
  • Identify opportunities to improve JSU's digital experience through new tools, emerging practices, content standards and user-centered approaches.
  • Maintain awareness of higher education web trends, accessibility expectations, digital governance practices, user experience standards and emerging technologies that affect how audiences engage with university content online.
  • Perform other related duties as assigned by the Chief Communications Officer.

Typical Qualifications
  • Bachelor's degree in communications, digital strategy, marketing, information science, human-computer interaction, public administration or a related field.
  • Experience working in higher education, government, nonprofit or another mission-driven environment.
  • Experience with enterprise content management systems such as WordPress, Drupal or accomparable platform.
  • Experience with web analytics, accessibility auditing, search engine optimization tools or usability testing platforms.
  • Experience developing digital standards, content governance processes, web policies or training materials for distributed content contributors.
  • Working knowledge of HTML, CSS and front-end web practices.
  • Familiarity with emerging digital trends, including Al-assisted search, content discoverability and evolving user behavior across web platforms.

We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work 20 hours or more per week are eligible for the complete benefits package.
To learn more details, visit our
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03
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