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User Experience Lead Jobs in Rochester, NY (NOW HIRING)

Constellation Brands

IT Product Manager

Rochester, NY · On-site

$133 - $213/hr

Lead the evaluation and development of new concepts, capabilities, and solutions that improve Treasury performance and user experience.* Foster a culture of continuous improvement and modernization ...

New

Constellation Brands

IT Product Manager

Rochester, NY · On-site

$117K - $252K/yr

Lead the evaluation and development of new concepts, capabilities, and solutions that improve Treasury performance and user experience. * Foster a culture of continuous improvement and modernization ...

Paychex

Sr Back End Marketing Web Developer

Rochester, NY · Remote

$108K - $171K/yr

Works collaboratively with members of the Marketing team to devise the best technical solutions to meet product, UX and marketing needs that increase website traffic and lead generation. * Determines ...

Paychex

Sr Back End Marketing Web Developer

Rochester, NY · On-site

$108K - $171K/yr

Works collaboratively with members of the Marketing team to devise the best technical solutions to meet product, UX and marketing needs that increase website traffic and lead generation. * Determines ...

L3HHCM20

Lead, Systems Engineering

Rochester, NY · On-site

$110K - $205K/yr

Coordinate with Operations for production STE/ATE requirements, automation, and user interface ... DOORS, Jama, and Cameo experience * Software development for test applications (C/C++, Python ...

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All JobsUser Experience Lead JobsUser Experience Lead Jobs in Rochester, NY

User Experience Lead information

See Rochester, NY salary details

$34.5K

$165.8K

How much do user experience lead jobs pay per year?

As of Sep 3, 2026, the average yearly pay for user experience lead in Rochester, NY is $158,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $164,800.00 and $164,800.00 per year, depending on experience, location, and employer.

What is a user experience lead?

User Experience Leads are professionals responsible for guiding and overseeing the design and implementation of user-centric digital products or services. They manage UX teams, set design strategies, and ensure that products provide intuitive and satisfying experiences for users. UX Leads collaborate with stakeholders, developers, and designers to create solutions that balance business goals with user needs. Their role often involves user research, usability testing, and mentoring junior designers to uphold best practices in user experience.

What are some common challenges user experience leads face when balancing stakeholder expectations with user needs?

User Experience Leads often encounter the challenge of aligning diverse stakeholder goals—such as business objectives, technical constraints, and marketing strategies—with the genuine needs and pain points of end users. Navigating these sometimes competing priorities requires strong communication, negotiation, and advocacy skills to ensure user-centered design decisions are made. Regular collaboration with cross-functional teams and leveraging user research findings help create consensus while maintaining the integrity of the user experience. Effective UX Leads foster transparency and use data to justify recommendations, which builds trust and drives better outcomes for both users and the organization.

What are the key skills and qualifications needed to thrive as a user experience lead, and why are they important?

To thrive as a User Experience Lead, you need expertise in user research, interaction design, information architecture, and typically a degree in design, HCI, or related fields. Mastery of tools such as Figma, Sketch, Adobe Creative Suite, and prototyping or usability testing platforms is essential. Strong leadership, communication, and stakeholder management skills set outstanding UX Leads apart. These skills ensure the creation of user-centered solutions that align with business goals and foster effective collaboration across multidisciplinary teams.

What is the difference between User Experience Lead vs UX Designer?

AspectUser Experience LeadUX Designer
ResponsibilitiesOversees UX strategy, guides design teams, and ensures user-centered goals are metDesigns user interfaces, creates wireframes, and develops user flows
Required SkillsLeadership, UX research, project management, design toolsDesign skills, prototyping, user research, visual design
Work EnvironmentCollaborates with cross-functional teams, often in a leadership roleFocuses on design tasks within project teams
Common UsageUsed in organizations to denote senior UX roles with strategic responsibilitiesUsed for hands-on design roles focused on creating user interfaces

The User Experience Lead typically holds a strategic, leadership position overseeing UX projects and guiding teams, while a UX Designer focuses on creating and implementing user interface designs. Both roles require strong UX skills, but the Lead emphasizes management and strategy, whereas the Designer concentrates on design execution.

What cities near Rochester, NY are hiring for User Experience Lead jobs?

Cities near Rochester, NY with the most User Experience Lead job openings:

User Experience Lead jobs near you
Infographic showing various User Experience Lead job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $158,080 per year, or $76 per hour.

Vendor Services Analyst

Starr Insurance Holdings, Inc.

Rochester, NY • On-site

$70 - $100/hr

Other

Posted 15 days ago

Job description

Overview

Join Starr, a global leader in commercial insurance, and support the Vendor Services team within Procurement. This role focuses on the evaluation of vendor partners, onboarding, and review of employee expense reports. The group manages vendor verification, onboarding, and expense review, and works to develop and enhance internal procedures and modern risk assessment methodologies.

Responsibilities
  • Support vendor verification procedures to ensure new or adjusted vendors meet Starr requirements and expectations.
  • Onboard approved vendors to the appropriate Starr platforms.
  • Detect potential fraud as part of the organization’s risk mitigation efforts.
  • Contribute to the development of a globalized approach for reviewing T&E expenses.
  • Review all expense reports submitted for payment to employees or allocated to the corporate card.
  • Lead training for employees, either in groups or individually.
  • Serve as a member of a centralized helpdesk for user inquiries related to vendor verification and expenses.
  • Collaborate with the Corporate Travel manager to improve the T&E end-user experience.
  • Ensure expense reporting occurs timely for proper accounting and allocation.
  • Monitor employee spend trends to safeguard against financial and fraud-related risks.
  • Assist with communication of internal process enhancements and continuous SOP improvements.
  • Input supplier data into Finance ERP and Claims systems; verify vendor bank account/payee information.
  • Troubleshoot user issues and provide cross-training on Vendor Services responsibilities.
  • Contribute to internal playbooks and process improvements to enhance user experience or automate compliance review against T&E policy.
  • Suggest system audit rules to minimize misuse and reduce unnecessary spending; review T&E policy against spending trends.
  • Track, collect, and deposit employee checks for personal corporate card usage as applicable.
Required Skills, Knowledge & Experience
  • Knowledge of Concur T&E platform and Workday Finance is preferred.
  • 2 or more years of experience in a vendor services role preferred.
  • Proficiency in speaking and reading Spanish is a plus.
  • Experience in accounting/audit, fraud detection, or general ledger/AP workflow technology is a plus.
  • Advanced MS Office proficiency (Word, Excel, PowerPoint); advanced Excel is a plus.
  • Basic understanding of entities within a typical property & casualty insurance carrier and their role within the organization.
  • Strong service mindset for internal stakeholders and effective communication skills (oral and written).
  • Problem solving, sound judgment, decisiveness, collaboration, and ability to manage multiple tasks and shifting priorities.
  • Ability to cope with pressure and provide a professional, positive approach.
Company Description & Equal Opportunity

Starr Companies, comprised of C.V. Starr & Co., Inc. and Starr Insurance Holdings, Inc., is a global, privately held organization in insurance, financial services, and investments. Starr provides specialty lines, risk assessment, loss prevention, and related services across a global client base. Starr is an equal opportunity employer and strives to create an inclusive environment for all employees. We recruit and develop our people based on merit and offer training and development opportunities.

Our worldwide team supports risk management and the profitable growth of organizations in a dynamic market. Learn more at Starr’s Careers page: https://starr.com/About/Careers

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