UX Program Manager
Primary Skills: User Experience Design (advanced), Project Management (advanced), Stakeholder Communication (advanced), Risk Management (intermediate), Process Improvement (intermediate), UX design principles (intermediate)
Contract Type: W2/C2C only Duration: 6+ Months Contract (High possibility of extension) Location: San Francisco, CA (2-3 Days Hybrid) Pay Range: $60 - $65 Per Hour on W2
Job Summary: As a UX Program Manager, you will shape how users interact with our products, ensuring a seamless and impactful user experience. You'll serve as a pivotal bridge among design, research, engineering teams, and other stakeholders, optimizing the design process and workflow. Your role involves planning, risk management, schedule management, and maintaining transparent communication with all project stakeholders.
Key Responsibilities:
- Identify and implement improvements in process, tools, documentation, and asset management to empower the UX team in delivering impactful user experiences at scale.
- Maintain clear and effective communication with cross-functional team leads and executive management about program status, resource needs, risks, and priorities.
- Identify obstacles and conduct strategic analysis to resolve them sustainably; leverage data to gain insights, influence decision-makers, and develop actionable execution plans.
Must-Have Skills:
- Proficient in UX design and user research methodologies.
- Strong ability to communicate complex interaction concepts across various audiences and organizational levels.
- Effective at building relationships across different regions and time zones.
- Prior experience with wearables and devices is preferred.