Call Center Manager (On-Site)
Georgetown, DE · On-site
$70K - $100K/yr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... Posted Max Pay Rate USD $100,000.00/Yr.
Call Center Manager (On-Site)
Georgetown, DE · On-site
$70K - $100K/yr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... Posted Max Pay Rate USD $100,000.00/Yr.
Call Center Manager (On-Site)
Georgetown, DE · On-site
$70 - $100/hr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... Posted Max Pay Rate USD $100,000.00/Yr. #J-18808-Ljbffr
Call Center Manager (On-Site)
Georgetown, DE · On-site
$70 - $100/hr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... Posted Max Pay Rate USD $100,000.00/Yr. #J-18808-Ljbffr
Call Center Manager (On-Site)
Georgetown, DE · On-site
$70K - $100K/yr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... USD $100,000.00/Yr.
Call Center Manager (On-Site)
Georgetown, DE · On-site
$70K - $100K/yr
Serve as a key escalation resource during evenings, weekends, and after-hours operations when ... USD $100,000.00/Yr.
Software Engineer
Wilmington, DE · On-site
$73 - $78/hr
Location: Wilmington, DE Salary: $73.00 USD Hourly - $78.00 USD Hourly Description: Software ... Support production deployments and occasional after-hours releases as part of a shared team ...
Software Engineer
Wilmington, DE · On-site
$73 - $78/hr
Location: Wilmington, DE Salary: $73.00 USD Hourly - $78.00 USD Hourly Description: Software ... Support production deployments and occasional after-hours releases as part of a shared team ...
Fleet Client Services & Billing Specialist II
Wilmington, DE · On-site
$18.17 - $27.31/hr
Highly organized with exceptional follow-through abilities USD 18.17 - 27.31 per hour Compensation: Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the ...
Fleet Client Services & Billing Specialist II
Wilmington, DE · On-site
$18.17 - $27.31/hr
Highly organized with exceptional follow-through abilities USD 18.17 - 27.31 per hour Compensation: Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the ...
Floor and Utility Technician
$15 - $18.25/hr
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Responsibilities Floor Care Technician * Wage: $ 18.40 /hour * Full-time and part-time positions available ...
Floor and Utility Technician
$15 - $18.25/hr
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Responsibilities Floor Care Technician * Wage: $ 18.40 /hour * Full-time and part-time positions available ...
Floor and Utility Technician
Dover, DE · On-site
$15 - $18.25/hr
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Responsibilities Floor Care Technician * Wage: $ 18.40 /hour * Full-time and part-time positions available ...
Floor and Utility Technician
Dover, DE · On-site
$15 - $18.25/hr
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Responsibilities Floor Care Technician * Wage: $ 18.40 /hour * Full-time and part-time positions available ...
Registered Dietitian
Wilmington, DE · On-site +1
$30 - $35/hr
Bayhealth - Kent - FNS Pay Rate: Salary - Salary Plan, 70,000.00 USD Annual Work Shift: We're ... to 32 hours/wk (starting rate $30-$35/hr) Hybrid-Remote schedule available! Opportunity to work ...
Registered Dietitian
Wilmington, DE · On-site +1
$30 - $35/hr
Bayhealth - Kent - FNS Pay Rate: Salary - Salary Plan, 70,000.00 USD Annual Work Shift: We're ... to 32 hours/wk (starting rate $30-$35/hr) Hybrid-Remote schedule available! Opportunity to work ...
Registered Dietitian
Wilmington, DE · On-site
$30 - $35/hr
Bayhealth - Kent - FNS Pay Rate: Salary - Salary Plan, 70,000.00 USD Annual Work Shift: We're ... to 32 hours/wk (starting rate $30-$35/hr) Hybrid-Remote schedule available! Opportunity to work ...
Registered Dietitian
Wilmington, DE · On-site
$30 - $35/hr
Bayhealth - Kent - FNS Pay Rate: Salary - Salary Plan, 70,000.00 USD Annual Work Shift: We're ... to 32 hours/wk (starting rate $30-$35/hr) Hybrid-Remote schedule available! Opportunity to work ...
Floor Technician
Milford, DE · On-site
$14.50 - $17.50/hr
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Based on facility's needs (United States of America) Responsibilities Floor Care Technician * Wage: $ 18.40 /hour ...
Floor Technician
Milford, DE · On-site
$14.50 - $17.50/hr
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Based on facility's needs (United States of America) Responsibilities Floor Care Technician * Wage: $ 18.40 /hour ...
Bayhealth - Kent - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time and part-time positions available * Background check, drug screen, and ...
Bayhealth - Kent - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time and part-time positions available * Background check, drug screen, and ...
Culinary Patient Ambassador
Dover, DE · On-site
$16/hr
Bayhealth - Kent - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time and part-time positions available * Background check, drug screen, and ...
Culinary Patient Ambassador
Dover, DE · On-site
$16/hr
Bayhealth - Kent - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time and part-time positions available * Background check, drug screen, and ...
Culinary Patient Ambassador
Milford, DE · On-site
$16/hr
Bayhealth - Sussex - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time positions available * Shifts available: 6:30 AM - 3:00 PM and 10:30 AM ...
Culinary Patient Ambassador
Milford, DE · On-site
$16/hr
Bayhealth - Sussex - FNS Pay Rate: Hourly - Hourly Plan, 16.00 USD Hourly Work Shift: Based on ... Wage: $16/hour * Full-time positions available * Shifts available: 6:30 AM - 3:00 PM and 10:30 AM ...
Housekeeping
Milford, DE · On-site
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 17.50 USD Hourly Work Shift: Based on ... Wage: $ 17.50 /hour * Full-time and part-time positions available * Day/Evening/Night shifts ...
Housekeeping
Milford, DE · On-site
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 17.50 USD Hourly Work Shift: Based on ... Wage: $ 17.50 /hour * Full-time and part-time positions available * Day/Evening/Night shifts ...
Housekeeping
Dover, DE · On-site
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 17.50 USD Hourly Work Shift: Based on facility ... Wage: $ 17.50 /hour * Full-time and part-time positions available * Day/Evening/Night shifts ...
Housekeeping
Dover, DE · On-site
Bayhealth - Kent EVS Pay Rate: Hourly - Hourly Plan, 17.50 USD Hourly Work Shift: Based on facility ... Wage: $ 17.50 /hour * Full-time and part-time positions available * Day/Evening/Night shifts ...
Floor Technician
$14.50 - $17.50/hr
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Based on facility's needs (United States of America) Responsibilities Floor Care Technician * Wage: $ 18.40 /hour ...
Floor Technician
$14.50 - $17.50/hr
Bayhealth - Sussex EVS Pay Rate: Hourly - Hourly Plan, 18.40 USD Hourly Work Shift: Based on facility's needs (United States of America) Responsibilities Floor Care Technician * Wage: $ 18.40 /hour ...
Usd Hour Rate information
What does USD hour rate mean?
'USD Hour Rate' refers to the amount of money paid per hour for a job or service, expressed in United States Dollars (USD). This rate determines how much an employee, freelancer, or contractor will earn for each hour of work. Employers often list hourly rates when advertising positions to clarify expected compensation. Understanding the USD hourly rate is important for budgeting, comparing job offers, and negotiating pay.
What are the key skills and qualifications needed to thrive as a USD hour rate professional, and why are they important?
Sorry, 'USD Hour Rate' is not a recognized professional occupation, so I am unable to provide a relevant answer.
What factors can influence the hourly rate offered for a USD hour rate position?
The hourly rate for positions labeled as 'USD Hour Rate' can vary based on factors such as location, required experience, skill set, and the complexity of the tasks involved. Employers may also consider industry standards, project duration, and current market demand when determining hourly compensation. It's common for candidates to negotiate rates based on their expertise and the specific responsibilities outlined in the role. Understanding these variables can help you assess whether the offered rate aligns with your expectations and market benchmarks.
What is the difference between Usd Hour Rate vs Graphic Designer?
| Aspect | Usd Hour Rate | Graphic Designer |
|---|---|---|
| Required Credentials | None or basic certifications | Design degree or certification often preferred |
| Work Environment | Freelance, agency, or in-house | Creative studios, agencies, freelance |
| Industry Usage | Used across various roles for billing | Specific to design and visual communication |
| Search & Comparison | Commonly compared for freelance rates | Often compared to understand market value |
The Usd Hour Rate is a flexible billing metric used across many roles, including graphic design. Graphic Designers typically charge hourly rates based on experience and project complexity. Understanding the difference helps clients and freelancers set appropriate expectations and budgets for design projects.
What are popular job titles related to Usd Hour Rate jobs in Delaware?
For Usd Hour Rate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Usd Hour Rate jobs in Delaware look for?
The top searched job categories for Usd Hour Rate jobs in Delaware are:
What cities in Delaware are hiring for Usd Hour Rate jobs?
Cities in Delaware with the most Usd Hour Rate job openings:
$70K - $100K/yr
Full-time
Re-posted 8 days ago
F.H. Furr rating
6.6
Based on 5 frontline employees who took The Breakroom Quiz
201st of 281 rated repair and maintenance companies
Job description
Overview
Call Center Manager (Onsite - Georgetown, DE)
Position Summary
F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in Georgetown, Delaware. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA.
Key Responsibilities
Team Leadership & Performance Management
Onsite - Georgetown, DE (F.H. Furr Delaware Location)
Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.
F.H. Furr may conduct a pre-employment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $70,000.00/Yr.
Posted Max Pay Rate
USD $100,000.00/Yr.
Call Center Manager (Onsite - Georgetown, DE)
Position Summary
F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in Georgetown, Delaware. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA.
Key Responsibilities
Team Leadership & Performance Management
- Lead, coach, and develop a team of contact center agents focused on customer service, appointment setting, membership engagement, and revenue generation.
- Provide real-time support and guidance on customer interactions, service offerings, policies, procedures, and booking opportunities.
- Conduct regular coaching sessions, performance reviews, and performance improvement discussions.
- Lead daily huddles, team meetings, and ongoing training initiatives to drive engagement and results.
- Support onboarding and training of new hires while reinforcing F.H. Furr's customer-first culture.
- Manage escalated customer concerns and ensure timely, professional resolution.
- Monitor customer interactions and quality scores to identify coaching opportunities and service improvements.
- Review customer feedback, surveys, and membership-related interactions to enhance the overall customer experience.
- Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary.
- Monitor call queues, service levels, response times, adherence, occupancy, productivity, and overall contact center performance.
- Ensure adequate staffing coverage and schedule alignment based on call volume and business needs.
- Assign and maintain agent skill groups and routing configurations.
- Generate and analyze daily, weekly, and monthly operational reports.
- Track and communicate key performance metrics to leadership.
- Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness.
- Support coordination between the contact center and field teams to ensure seamless customer experiences.
- Assist with special projects, acquisitions, system enhancements, testing initiatives, and process improvement efforts.
- Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.
- Ensure compliance with company policies, procedures, attendance standards, and performance expectations.
- Maintain accurate documentation related to coaching, performance management, and employee development.
- Identify workflow improvements that increase efficiency, customer satisfaction, and business performance.
- Previous supervisory or leadership experience in a call center, contact center, customer service, or appointment-setting environment.
- Strong coaching, communication, and employee development skills.
- Experience managing KPIs, service levels, conversion metrics, and quality performance.
- Ability to analyze operational data and drive continuous improvement.
- Strong problem-solving and escalation management capabilities.
- Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll processing preferred.
- Ability to thrive in a fast-paced, high-volume service organization.
- HVAC, Plumbing, Electrical, Home Services, Retail Services, or Trades industry experience strongly preferred.
- Service Level Achievement
- Appointment Booking & Conversion Rates
- Customer Satisfaction (CSAT)
- Quality Assurance Scores
- Membership Performance & Retention
- Agent Productivity, Utilization & Adherence
- Attendance, Engagement & Retention
- Escalation Resolution Effectiveness
- Coaching & Employee Development Outcomes
- Payroll Accuracy & Operational Compliance
Onsite - Georgetown, DE (F.H. Furr Delaware Location)
Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.
F.H. Furr may conduct a pre-employment background check and drug test, subject to applicable law.
Posted Min Pay Rate
USD $70,000.00/Yr.
Posted Max Pay Rate
USD $100,000.00/Yr.
About F.H. Furr
Sourced by ZipRecruiter
Industry
Construction and domestic services
Company size
51 - 200 Employees
Headquarters location
Manassas, VA, US