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Urgently Hiring Fedex Customer Service Representative Jobs in Rio Rancho, NM

U-Haul

Customer Service Representative

Los Lunas, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Rio Rancho, NM · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Rio Rancho, NM

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Los Lunas, NM

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of ...

WaFd Bank

Customer Service Representative

Albuquerque, NM · On-site

$19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

U-Haul

Customer Service Representative

Los Lunas, NM · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of ...

WaFd Bank

Customer Service Representative

Rio Rancho, NM · On-site

$19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

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All JobsUrgently Hiring Fedex Customer Service Representative JobsUrgently Hiring Fedex Customer Service Representative Jobs in Rio Rancho, NM

Urgently Hiring Fedex Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do urgently hiring fedex customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for urgently hiring fedex customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does a FedEx Customer Service Representative do?

A FedEx Customer Service Representative assists customers with their shipping needs, answers inquiries about FedEx services, helps resolve issues related to packages or deliveries, and ensures a positive customer experience. They handle phone calls, emails, and sometimes in-person interactions to provide information, process shipments, and track packages. Excellent communication and problem-solving skills are essential for this role, as representatives often work with customers who require urgent assistance.

What are the key skills and qualifications needed to thrive as a FedEx Customer Service Representative?

To thrive as a FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with FedEx's customer management systems, tracking tools, and standard office software is typically required. Patience, a positive attitude, and the ability to multitask help representatives deliver excellent service and resolve customer issues efficiently. These skills ensure customer satisfaction, timely issue resolution, and support the company's reputation for reliable service.

What are the most common challenges faced by FedEx Customer Service Representatives, and how can new hires prepare for them?

One of the most common challenges for FedEx Customer Service Representatives is effectively managing high call volumes, especially during peak shipping periods like holidays. New hires may also encounter customers with urgent delivery concerns or complex shipment issues. To prepare, it's helpful to become comfortable with multitasking, learn FedEx's tracking and shipping systems, and practice active listening to address customer needs efficiently. Strong communication skills and patience are key, as is familiarity with FedEx policies to provide accurate information and solutions.

What is the difference between Urgently Hiring Fedex Customer Service Representative vs Fedex Package Handler?

AspectUrgently Hiring Fedex Customer Service RepresentativeFedex Package Handler
Required CredentialsHigh school diploma, customer service skills, basic computer knowledgeHigh school diploma or equivalent, physical stamina
Work EnvironmentOffice setting, customer interaction, phone and computer useWarehouse, physical labor, loading/unloading packages
Employer & Industry UsageFedex logistics, customer service rolesFedex logistics, package handling roles
Common Search & ComparisonCustomer service, office-based rolesPhysical labor, warehouse roles

The main difference is that Fedex Customer Service Representatives focus on assisting customers via phone or online, handling inquiries and issues, while Fedex Package Handlers are involved in physically processing and moving packages in warehouses. Both roles are essential in Fedex operations but require different skills and work environments.

What cities near Rio Rancho, NM are hiring for Urgently Hiring Fedex Customer Service Representative jobs?

Cities near Rio Rancho, NM with the most Urgently Hiring Fedex Customer Service Representative job openings:

Urgently Hiring Fedex Customer Service Representative jobs near you
Infographic showing various Urgently Hiring Fedex Customer Service Representative job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Representative (CSR)

Premium Roofing

Albuquerque, NM • On-site

$14.50 - $19.75/hr

Full-time

Re-posted yesterday

Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

Apply