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Urgently Hiring Customer Service Rep Self Storage Jobs

Self Storage Usa

Self Storage Consultant

Margate, FL · On-site

... customer service, and achievement of occupancy and income goals. The Self Storage Consultant is also responsible for ensuring that the facility is properly maintained. All duties and responsibilities ...

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How much do urgently hiring customer service rep self storage jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for urgently hiring customer service rep self storage in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Customer Service Rep Self Storage vs Customer Support Specialist?

AspectUrgently Hiring Customer Service Rep Self StorageCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience
Work EnvironmentSelf storage facilities, retail settingsOffice, call center, or remote
Industry UsageCommon in self storage and property managementBroad, including tech, retail, and service sectors
Search & Comparison IntentFocus on self storage customer service rolesBroader customer support roles across industries

Urgently Hiring Customer Service Reps in self storage focus on assisting customers with storage unit rentals, payments, and inquiries within a physical or retail environment. Customer Support Specialists have a broader scope, often supporting multiple industries via phone or online. Both roles require strong communication skills and customer service experience, but the self storage role is more specialized in property management and storage solutions.

What cities are hiring for Urgently Hiring Customer Service Rep Self Storage jobs? Cities with the most Urgently Hiring Customer Service Rep Self Storage job openings:
What are the most commonly searched types of Customer Service Rep Self Storage jobs? The most popular types of Customer Service Rep Self Storage jobs are:
Urgently Hiring Customer Service Rep Self Storage jobs near you

Customer Service Representative (Self Storage)

Mini Mall Storage Properties

Memphis, TN • On-site

$14 - $19/hr

Full-time

Retirement

Re-posted 4 days ago

Job description

Mini Mall Storage Properties has experienced rapid growth since beginning operations in 2020, and our momentum shows no signs of slowing as we continue acquiring storage facilities across North America. We are dedicated to making storage simple, accessible, and convenient for all of life's transitions and treasures, while staying focused on leading the industry and challenging traditional norms.
Our mission is to deliver the Mini Mall Experience in everything that we do, with a strong focus on our Service, Brand, and Employee Experiences. Our team's dedication is what enables us to deliver an exceptional service experience to our customers - both internal and external, uphold a high level of brand consistency, and foster a workplace culture of innovation, inclusion, and collaboration.
Guided by our values of integrity, grit, customer focus, community, and safety and security, our goal is to work together to create a company where everyone is motivated to contribute to our shared mission. We are looking for someone to help us continue to redefine the self-storage industry, build lasting relationships with the communities we serve, and set new standards for our business.
Join us in shaping the future of self-storage as we expand across North America, and create long-lasting, meaningful careers.
As a Customer Service Representative (Self Storage) at Mini Mall Storage, you will play a pivotal role in delivering outstanding service to our customers while overseeing the effective operation and maintenance of our storage facilities. Your responsibilities encompass lead management, sales, customer service, unit inventory, brand standards, security, delinquency management, auction processes, and daily business reconciliation.
WHAT WILL YOU DO?
  • Follow internal sales processes with potential customers to convert leads into sales/up sales through various channels, including phone, online, and walk-in.
  • Build and maintain strong relationships with current and prospective customers.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Facilitate the auction process for units with unpaid accounts and delinquency, adhering to legal and company guidelines.
  • Use market knowledge to understand the potential customer demographic for sales, and local competitors for pricing strategy development.
  • Facilitate the customer experience by completing their rental agreements, protection plans and applying appropriate discounts as applicable.
  • Maintain detailed records of sales activities, customer interactions, and transactions.
  • Ensure daily business reconciliation, accurately recording and managing rent payments, collections, and other financial transactions.
  • Identify, escalate, and participate in supporting property improvements and initiatives to optimize customer satisfaction and sales efficiency.
  • Conduct regular walkthroughs to manage unit inventory, ensure accurate tracking of unit availability, cleanliness, brand standard adherence, and facility feature functionality, including lighting and security cameras.
  • Other job duties as assigned.

WHAT WILL YOU NEED?
  • High school diploma or equivalent, with preference for previous sales, customer service, or property management experience.
  • Basic computer skills, including Microsoft Office proficiency.
  • Ability to work independently and collaboratively within a team.
  • Strong organizational and problem-solving capabilities, coupled with excellent interpersonal and communication skills.
  • Meticulous attention to detail in unit inventory management, brand standards, and security protocols.
  • Proficiency in effective delinquency management, including collection calls, auctions, and daily business reconciliation, while maintaining accuracy and reliability.
  • Successful completion of a criminal background check and verification of a Motor Vehicle Record.

WHAT DO WE OFFER?
  • We live and breathe our core values. We make a difference and have a positive impact on people. We act responsibly and hold ourselves, and each other, accountable. We are a community with a shared ambition to unify our teams and customers. We act deliberately, and always with integrity and compassion.
  • With the support from your teammates and senior leadership, you will be empowered to do things differently, grow personally and professionally, and bring your whole self to work. There's no limit to the impact you can make.
  • We provide a competitive compensation package comprised of a group benefits plan, 401K matching program, and a discretionary bonus program.
  • We are committed to a safety-first work environment.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be - and bring - their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.
#Li-Onsite #MMUS2CS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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