ZipRecruiter

Log In

1

Ups Store Associate Jobs in Novi, MI (NOW HIRING)

The UPS Store

Full-Time Center Associate

Ypsilanti, MI

$15 - $18/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

UPS

Sales Associate

Madison Heights, MI

$13 - $17.50/hr

We are looking for a friendly, team player who wants to call The UPS Stores their home! This team member will extravagantly serve our customers and team to create a meaningful experience through our ...

The UPS Store

Print Production Associate

Ypsilanti, MI · On-site

$15 - $18/hr

The Print Production Associate operates the Center's print center for both graphic design and production. He or she will work with customers to create, schedule, and produce their print products. The ...

The UPS Store

Print Production Associate

Ypsilanti, MI

$15 - $18/hr

The Print Production Associate operates the Center's print center for both graphic design and production. He or she will work with customers to create, schedule, and produce their print products. The ...

THE UPS STORE

Print Production Associate

Ypsilanti, MI

$15 - $18/hr

The Print Production Associate operates the Center's print center for both graphic design and production. He or she will work with customers to create, schedule, and produce their print products. The ...

The UPS Store

Print Production Associate

Ypsilanti, MI · On-site

$15 - $18/hr

The Print Production Associate operates the Center's print center for both graphic design and production. He or she will work with customers to create, schedule, and produce their print products. The ...

Floor & Decor

Command Center Associate

Dearborn, MI

$15.15/hr

Obtain the required customer information on all storage buy pick-ups. * Deliver customer storage ... Excellent interpersonal skills with the ability to work with all levels of store management and ...

Floor & Décor

Command Center Associate

Novi, MI · On-site

$15.15/hr

Obtain the required customer information on all storage buy pick-ups. * Deliver customer storage ... Excellent interpersonal skills with the ability to work with all levels of store management and ...

previous pagenext page

Showing results 21-40

All JobsUps Store Associate JobsUps Store Associate Jobs in Novi, MI

Ups Store Associate information

See Novi, MI salary details

$9

$14

$17

How much do ups store associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ups store associate in Novi, MI is $14.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $15.77 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What job categories do people searching Ups Store Associate jobs in Novi, MI look for? The top searched job categories for Ups Store Associate jobs in Novi, MI are:
What cities near Novi, MI are hiring for Ups Store Associate jobs? Cities near Novi, MI with the most Ups Store Associate job openings:
Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Novi, MI as of July 2026, with employment types broken down into 69% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,781 per year, or $14.8 per hour.

Full-Time Center Associate

The UPS Store

Ypsilanti, MI

$15 - $18/hr

Other

PTO

Posted 20 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 640 frontline employees who took The Breakroom Quiz

457th of 730 rated retailers

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Pay ranges from $15 - $18 / hour.

BENEFITS

  • Paid Time Off
  • Employee Discounts
  • Flexible Scheduling
  • Uniforms Provided

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Demonstrate the Core Values and help teach our Core Values to new associates
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Strong customer service skills and abilities
  • Positive attitude and excellent work ethic
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Strong attention to detail
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

View All UPS Store Jobs

Apply