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Ups Store Associate Jobs in Lombard, IL (NOW HIRING)

The UPS Store

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The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$16 - $19.50/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

The UPS Store

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The UPS Store Center Retail and Customer Service Center Associate

Chicago, IL · On-site

$18 - $22/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

The UPS Store

Be Seen First

The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL · On-site

$18 - $22/hr

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15.50 - $17/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15.50 - $17/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL

$15.50 - $17/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL

$15.50 - $17/hr

Center Associate The Center Associate delivers world-class customer service to all retail customers ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL

$15.50 - $17/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

The UPS Store #2474

Full-Time Center Associate

Chicago, IL · On-site

$15 - $16.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... The ideal candidate has previous retail sales experience, preferably at The UPS Store, strong ...

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ups store associate in Lombard, IL is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.54 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What job categories do people searching Ups Store Associate jobs in Lombard, IL look for?

The top searched job categories for Ups Store Associate jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Ups Store Associate jobs?

Cities near Lombard, IL with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Lombard, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,286 per year, or $15.5 per hour.

The UPS Store Center Retail and Customer Service Center Associate

Park Ridge, IL • On-site

The UPS Store
Retail • 10K+ employees

5.7

Company rating: 5.7 out of 10

Based on 647 frontline employees who took The Breakroom Quiz

459th of 739 rated retailers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The UPS Storeexternal

$16 - $19.50/hr

Part-time

Posted 5 days ago

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Job description

The UPS Store Center Retail and Customer Service Center Associate plays a key role in managing daily store operations while delivering exceptional customer service. This position requires critical thinking to offer tailored solutions, alongside the ability to multitask efficiently in a fast-paced retail environment. The associate will support opening and closing procedures, and contribute to a smooth-running center through effective teamwork and leadership.

Responsibilities

  • Provide excellent customer service by understanding and addressing client needs.
  • Cross-sell and upsell products to enhance customer satisfaction and store revenue.
  • Manage day-to-day retail operations, including opening and closing the center as required.
  • Maintain composure and quality service in a hectic work environment.
  • Assist in leading and motivating team members to optimize performance.
  • Utilize computer, internet, and software knowledge to support operational tasks.
  • Ensure the store environment is organized and operates smoothly.

Required Qualifications

  • High school diploma or GED; college coursework or degree preferred.
  • At least one year of retail store operations experience.
  • Strong supervisory, managerial, and leadership skills.
  • Excellent computer, internet, and software proficiency.
  • Physical ability to perform job tasks including lifting and bending.
  • Dynamic personality with the ability to listen, follow, lead, and motivate a team.

Company Description

We are a second- generation The UPS Store location. We've been locally owned and operated by the same family for over 30 years. We strive for a fun, fast-paced work environment where our customer service makes us stand out from the rest! We are one of the busiest The UPS Store locations and have loyal customers that become more friends than clients!

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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What The UPS Store employees say

Pay

Benefits

Hours and flexibility

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