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Ups Store Associate Jobs in Decatur, GA (NOW HIRING)

Sales Associate

Marietta, GA · On-site

$9 - $11/hr

Sales Associate duties and responsibilities include working closely with customers to determine ... Welcome customers to the store and answer their queries * Follow and achieve department's sales ...

Sales Associate

Marietta, GA · On-site

$9 - $11/hr

Sales Associate duties and responsibilities include working closely with customers to determine ... Welcome customers to the store and answer their queries * Follow and achieve department's sales ...

Open and close store as directed * Assist in performing daily check-ups and making bank deposits ... Associate must be able to understand English * Associate must be able to stay alert during work ...

Open and close store as directed * Assist in performing daily check-ups and making bank deposits ... Associate must be able to understand English * Associate must be able to stay alert during work ...

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Experience in Customer service, Flexible schedule including weekends. The ability to stand and lift up to 50 LBS.

Be Seen First

Experience in Customer service, Flexible schedule including weekends. The ability to stand and lift up to 50 LBS.

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How much do ups store associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for ups store associate in Decatur, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.44 per hour, depending on experience, location, and employer.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What job categories do people searching Ups Store Associate jobs in Decatur, GA look for? The top searched job categories for Ups Store Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Ups Store Associate jobs? Cities near Decatur, GA with the most Ups Store Associate job openings:
Infographic showing various Ups Store Associate job openings in Decatur, GA as of May 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,032 per year, or $15.4 per hour.

$13 - $16/hr

Full-time, Part-time

Posted 22 days ago


Job description

Job description

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

• “Go the extra mile” to drive sales • Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

• Cross sell products

• Handle returns of merchandise

• Team up with co-workers to ensure proper customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design) Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Basic Math skills

• Working knowledge of customer and market dynamics and requirements

• Track record of over-achieving sales quota

• Hands-on experience with POS transactions

• Familiarity with inventory procedures

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• High school degree; BS degree in Marketing or related field would be a plus

Job Types: Full-time, Part-time

     Salary: $13.00 - $16.00 per hour Schedule:

      • 8 hour shift Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)

      • Day shift Weekly day range:

      • Monday to Friday

      • Weekend availability

Benefits:

• Employee discount

• Flexible schedule Shift: