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Ups Store Associate Jobs in Decatur, GA (NOW HIRING)

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Ups Store Associate information

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How much do ups store associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ups store associate in Decatur, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $16.44 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Decatur, GA?

For Ups Store Associate jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Decatur, GA look for?

The top searched job categories for Ups Store Associate jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Ups Store Associate jobs?

Cities near Decatur, GA with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,032 per year, or $15.4 per hour.

Part Time Center - Associate

The UPS Store Johnson Ferry RD #4448

Atlanta, GA

$14.50 - $15.75/hr

Part-time

Re-posted 13 days ago

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities:

  • Provide exceptional customer service.
  • Process UPS, USPS, Amazon, and other shipping transactions.
  • Assist customers with printing, copying, faxing, scanning, and mailbox services.
  • Package items safely and securely for shipment.
  • Answer phones and assist customers with questions.
  • Maintain a clean, organized, and professional store environment.
  • Accurately handle cash and credit card transactions.
  • Work as part of a team while completing daily operational tasks.

Qualifications:

  • Excellent communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and willingness to learn.
  • Reliable transportation and punctual attendance.
  • Retail or customer service experience is preferred but not required.

Appearance & Professionalism

A clean, neat, and professional appearance is mandatory. Team members are expected to maintain good personal hygiene, wear the required uniform, and present themselves in a manner that reflects the professional standards of The UPS Store. Appearance is an important part of creating a positive experience for our customers.

If you’re dependable, eager to learn, and enjoy working with people, we’d love to hear from you!

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