ZipRecruiter

Log In

1

Ups Store Associate Jobs in Cleveland, OH (NOW HIRING)

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Stores of Medina

UPS Store Retail Associate

Medina, OH · On-site

$13.50 - $15.50/hr

UPS Store Customer Service Associate / Retail Sales Associate Medina, Ohio Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community ...

The UPS Store #0280

Be Seen First

Retail Associate

Westlake, OH · On-site

$14 - $16/hr

Company Description The UPS Store in Westlake OH is an Individually owned franchise location. We are local have been here for 20+ years! Come join our family today!

The UPS Store

Part- Time Center Associate

Akron, OH · On-site

$15 - $20/hr

Center Associates Position Center Associates deliver world-class customer service to retail ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part- Time Center Associate

Akron, OH · On-site

$14.25 - $15.75/hr

Center Associates deliver world-class customer service to retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part-Time Center Associate

Copley, OH

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

next page

Showing results 1-20

All JobsUps Store Associate JobsUps Store Associate Jobs in Cleveland, OH

Ups Store Associate information

See Cleveland, OH salary details

$10

$15

$17

How much do ups store associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for ups store associate in Cleveland, OH is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.30 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What cities near Cleveland, OH are hiring for Ups Store Associate jobs?

Cities near Cleveland, OH with the most Ups Store Associate job openings:

Ups Store Associate jobs near you

UPS Store Retail Associate

The UPS Stores of Medina

Medina, OH • On-site

$13.50 - $15.50/hr

Part-time

Re-posted 16 days ago

Job description

UPS Store Customer Service Associate / Retail Sales Associate
Medina, Ohio
Join a locally owned and growing UPS Store team focused on exceptional customer service, professionalism, and community relationships.
We are seeking dependable, customer-focused individuals who enjoy working with people, solving problems, and operating in a fast-paced retail environment. This position combines customer service, shipping and packaging support, retail sales, and light business services in a professional storefront setting.
This is an excellent opportunity for someone seeking stable employment, a positive team culture, and opportunities to grow within a well-established local business.
What We Offer
  • Competitive hourly pay based on experience
  • Flexible scheduling options
  • Supportive and team-oriented work environment
  • Opportunity for advancement, increased responsibility and training
  • Consistent customer interaction in a professional retail setting

Key Responsibilities
  • Deliver friendly, professional customer service to walk-in customers
  • Process domestic and international shipments accurately using shipping and POS systems
  • Assist customers with packaging, labeling, printing, and shipping solutions
  • Operate office equipment, including copiers, printers, scanners, and fax services
  • Handle cash and card transactions accurately
  • Recommend and explain products and services to customers based on their needs
  • Support mailbox services, package tracking, Amazon returns, and other customer inquiries
  • Maintain a clean, organized, and professional store appearance
  • Assist with opening/closing procedures and daily operational tasks

Qualifications
  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Comfortable working with computers and technology
  • Ability to multitask and remain organized in a busy retail environment
  • Prior retail, hospitality, shipping, or customer service experience preferred
  • Ability to occasionally lift packages up to 50 pounds

Ideal Candidate
The ideal candidate is dependable, detail-oriented, personable, and comfortable interacting with customers throughout the day. We value professionalism, initiative, and a positive attitude.
About Us
The UPS Store is a locally owned business serving Medina and surrounding communities with shipping, printing, mailbox, and business service solutions for individuals and small businesses.

Apply