ZipRecruiter

Log In

1

Ups Retail Store Jobs (NOW HIRING)

The UPS Store

Be Seen First

Retail Associate at The UPS Store 1733

Houston, TX · On-site

$13 - $14/hr

Sales Associate - The UPS Store Houston, TX 77019 Full-Time | 30-40 hours per week From $13.00-14 ... Prior customer service or retail experience is a plus * Strong communication and interpersonal ...

next page

Showing results 1-20

All JobsUps Retail Store Jobs

Ups Retail Store information

See salary details

$10

$15

$18

How much do ups retail store jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for ups retail store in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Ups Retail Store vs Ups Warehouse Associate?

AspectUps Retail StoreUps Warehouse Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, physical fitness
Work EnvironmentCustomer-facing retail settingWarehouse, loading docks, storage areas
Employer & Industry UsageRetail locations, UPS storesDistribution centers, UPS logistics facilities
Common Search & ComparisonCustomer service, retail salesLoading, unloading, inventory handling

Ups Retail Store roles focus on customer service and retail sales within UPS stores, while Ups Warehouse Associates handle logistics, loading, and inventory in warehouse settings. Both roles require a high school diploma but differ in work environment and daily tasks.

What are the key skills and qualifications needed to thrive as a UPS Retail Store Associate, and why are they important?

To thrive as a UPS Retail Store Associate, you need strong customer service skills, basic sales abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and office equipment like copiers and printers is typically required. Excellent communication, problem-solving, and multitasking abilities set top performers apart in this role. These skills ensure efficient service, customer satisfaction, and smooth store operations in a fast-paced environment.

What are some common challenges faced by employees working at a UPS Retail Store, and how can they be managed?

Employees at a UPS Retail Store often manage a fast-paced environment with varying customer needs, such as shipping, packing, printing, and mailbox services. Common challenges include handling high volumes during peak seasons, managing multiple tasks simultaneously, and ensuring customer satisfaction while following UPS protocols. To succeed, it’s important to develop strong multitasking skills, maintain clear communication with team members, and stay organized under pressure. Teamwork and ongoing training also play key roles in navigating daily challenges and providing efficient service.

What are UPS Retail Store employees responsible for?

UPS Retail Store employees are responsible for assisting customers with shipping, packaging, printing, and mailbox services. They handle inbound and outbound shipments, help customers select the best shipping options, and ensure packages are properly packed and labeled. Additionally, they may provide notary, faxing, and copying services, and maintain the cleanliness and organization of the store. Excellent customer service skills are essential, as employees are often the first point of contact for customers seeking help with logistics and business solutions.
What cities are hiring for Ups Retail Store jobs? Cities with the most Ups Retail Store job openings:
What states have the most Ups Retail Store jobs? States with the most job openings for Ups Retail Store jobs include:
Ups Retail Store jobs near you

Store Manager - Multi-Unit Retail Operations (UPS Store Network)

The UPS Store #5362

Huntington Station, NY • On-site

Other

Posted 9 hours ago

Job description

Store Manager – Multi-Unit Retail Operations (UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

11-Location, High-Performing Franchise Network

We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement — not a typical retail job.

Why This Opportunity Stands Out

You’ll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You’ll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.

Apply today to learn more.

Apply