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Universal Banker Supervisor Jobs (NOW HIRING)

Dart Bank

Universal Banker (Mason)

Mason, MI · On-site

$15.75 - $19.75/hr

Home Office: Mason Job Summary The Universal Banker is responsible for providing exceptional ... Non-Exempt Supervised by * Regional Retail Community Bank Manager Supervises * None Management ...

Century Savings Bank

Universal Banker I

Vineland, NJ · On-site

$18.57/hr

The Universal Banker follows the established policies and procedures for this area, in accordance with the bank and supervisor's direction. This position includes but is not limited to the following ...

Spencer Savings Bank

Universal Banker

Hackensack, NJ · On-site

$45K - $56K/yr

BASIC FUNCTION The Universal Banker responsibilities may vary day to day based on the work that ... Responsibilities may also include assisting the Financial Center supervisor with the teller line ...

Capitol Bank

Universal Banker I

Madison, WI · On-site

$18 - $22.50/hr

Embracing learning opportunities and conversations with our supervisors and leadership. Welcoming ... The Universal Banker accurately processes customer transactions on the teller line and provides ...

Northwest Community Bank

UNIVERSAL BANKER 1

Watertown, CT · On-site

$17.50 - $21.75/hr

JOB SUMMARY Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker I, is responsible for providing exceptional customer service while ...

Spencer Savings Bank

Universal Banker

Edgewater, NJ · On-site

$45K - $56K/yr

BASIC FUNCTION The Universal Banker responsibilities may vary day to day based on the work that ... Responsibilities may also include assisting the Financial Center supervisor with the teller line ...

Spencer Savings Bank

Universal Banker

Union, NJ · On-site

$45K - $56K/yr

BASIC FUNCTION The Universal Banker responsibilities may vary day to day based on the work that ... Responsibilities may also include assisting the Financial Center supervisor with the teller line ...

THE DART BANK

$16.75 - $20.75/hr

Home Office: Mason Job Summary The Universal Banker is responsible for providing exceptional ... Non-Exempt Supervised by * Regional Retail Community Bank Manager Supervises * None Management ...

Northwest Community Bank

UNIVERSAL BANKER 1

Avon, CT · On-site

$17.75 - $22.25/hr

JOB SUMMARY Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker I, is responsible for providing exceptional customer service while ...

mgx

Universal Banker I

Rochester, MN · On-site

$18.25 - $22.75/hr

As a Universal Banker, you will be responsible for providing exceptional customer service and ... Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate ...

PSB BANK

Universal Banker

Hermann, MO · Remote

$18.50 - $23/hr

Job Title: Universal Banker Department: Operations Reports To: Branch Manager Classification ... Supervisor Responsibilities This position has no supervisory responsibilities. Essential Duties and ...

Firstrust Bank

$17.50 - $22/hr

As a Universal Banker, you will be the face of our bank, delivering world-class service and ... Handling large sums of cash and maintaining assigned limits; cash settlement; supervisory ...

Millennium Bank

Universal Banker

Ocala, FL · On-site

$16 - $20.25/hr

Balances cash drawer at end of shift (Reports any discrepancies to the supervisor as necessary ... Universal Banker's roles and responsibilities relating to each act. * Participates in cross ...

mgx

Universal Banker II

Rosemount, MN · On-site

$18.50 - $23/hr

Merchants Bank, Rosemount , has an opening for a Universal Banker II. As a Universal Banker, you ... Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate ...

Northwest Community Bank

UNIVERSAL BANKER PART TIME

Canton, CT · On-site

$18.75 - $23.25/hr

JOB SUMMARY Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting ...

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Universal Banker Supervisor information

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$12

$19

$25

How much do universal banker supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for universal banker supervisor in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a universal banker supervisor?

A Universal Banker Supervisor is a banking professional who oversees the daily activities of universal bankers within a branch or banking center. They ensure that staff deliver excellent customer service, follow banking regulations, and achieve sales and service goals. This role typically involves supervising, training, and supporting universal bankers, as well as handling complex customer inquiries and transactions. Universal Banker Supervisors also help implement branch strategies and collaborate with management to improve operational efficiency.

What are the key skills and qualifications needed to thrive as a universal banker supervisor?

To thrive as a Universal Banker Supervisor, you need strong knowledge of retail banking operations, sales, and customer service, typically supported by experience in banking and supervisory roles. Familiarity with core banking systems, CRM software, and regulatory compliance tools is essential. Leadership, problem-solving, and effective communication are standout soft skills for managing teams and resolving customer concerns. These competencies are crucial for ensuring efficient branch operations, excellent customer experiences, and regulatory compliance.

What are some common challenges faced by universal banker supervisors, and how can they effectively address them?

Universal Banker Supervisors often encounter challenges such as balancing customer service excellence with operational efficiency, managing staff performance, and staying updated with regulatory compliance. To effectively address these, supervisors should foster open communication within their team, provide ongoing training, and implement clear procedures for both customer interactions and back-office tasks. Regularly reviewing team performance and encouraging a collaborative work environment can also help in overcoming these challenges and ensuring smooth branch operations.

What is the difference between Universal Banker Supervisor vs Universal Banker?

AspectUniversal Banker SupervisorUniversal Banker
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma; banking certifications optional
Work EnvironmentBranch management, team oversight, customer serviceCustomer service, teller duties, account management
ResponsibilitiesSupervising tellers, training staff, ensuring complianceHandling customer transactions, opening accounts, cross-selling

The Universal Banker Supervisor oversees branch operations and staff, focusing on team management and compliance. In contrast, the Universal Banker primarily handles customer transactions and account services. The supervisor role involves leadership and oversight, while the Universal Banker role emphasizes direct customer interaction. Both roles are essential in banking, with the supervisor position building on the foundational skills of the Universal Banker.

What cities are hiring for Universal Banker Supervisor jobs?

Cities with the most Universal Banker Supervisor job openings:

What states have the most Universal Banker Supervisor jobs?

States with the most job openings for Universal Banker Supervisor jobs include:

What are popular job titles related to Universal Banker Supervisor jobs?

For Universal Banker Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Universal Banker Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,305 per year, or $19.9 per hour.

Universal Banker (Mason)

Mason, MI • On-site

Dart Bank
See more jobs at Dart Bankexternal

$15.75 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Accurately process a variety of teller transactions, including deposits, withdrawals, payments, and cash handling.

  • Open and service consumer deposit accounts, including checking, savings, CDs, and related services.

  • Conduct customer needs based conversations and recommend appropriate products and services.

Job description

Home Office: Mason
Job Summary
The Universal Banker is responsible for providing exceptional customer service by performing teller transactions, opening and maintaining consumer accounts, and identifying customer needs to recommend appropriate banking products and services. This position supports the bank's mission by delivering a consistent, relationship focused banking experience while adhering to all policies, procedures, and regulatory requirements.
The Universal Banker is assigned to the Mason office as their home location and will float to other offices as business needs require.
Job Duties
  • Primary Responsibilities
    • Accurately process a variety of teller transactions, including deposits, withdrawals, payments, and cash handling.
    • Open and service consumer deposit accounts, including checking, savings, CDs, and related services.
    • Conduct customer needs based conversations and recommend appropriate products and services.
    • Identify referral opportunities for Mortgage, Treasury Management, Wealth, and other departments.
    • Maintain compliance with all bank policies, procedures, and regulatory requirements (including BSA/AML).
    • Utilize bank systems and CRM tools to document customer interactions and referrals.
    • Respond professionally to customer inquiries and resolve issues efficiently.
    • Promote digital banking tools and educate customers on self service options.
    • Maintain a high level of confidentiality and professionalism at all times.
    • Participate in training, coaching, and continuous development activities.
    • Works collaboratively with the Mason office team and supports other retail offices when needed.
    • Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
    • Other duties as assigned.
  • Home Office & Float Expectations
    • The Mason office is the Universal Banker's primary and home office assignment.
    • The position is scheduled and staffed primarily in Mason.
    • The Universal Banker may float to other branch locations on an as needed basis to support:
      • Coverage due to PTO, illness, or vacancies.
      • Business volume or operational needs.
      • Training or temporary assignments.
      • Floating is collaborative and planned whenever possible; however, flexibility is an expectation of the role.

Essential Functions
  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
  • Requires the ability to handle cash, stand for extended periods, and engage with customers throughout the workday.

Qualifications
  • Education
    • High school diploma or equivalent, some additional education in banking and/or financial planning would be helpful.
  • Skills
    • Strong communication and relationship building skills.
    • Ability to balance transactional accuracy with sales and service conversations.
    • Flexibility and teamwork mindset.
    • Compliance focused with strong attention to detail.
  • Experience
    • Previous customer service or banking experience preferred.

FLSA Status:
  • Non-Exempt

Supervised by
  • Regional Retail Community Bank Manager

Supervises
  • None

Management retains the discretion to change this job description at any time.
Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
  • Medical Benefits
  • Dental
  • Vision
  • 401(K) Plan with Employer Matching
  • Employee Stock Ownership Plan (Profit Sharing)
  • Paid vacation & sick time
  • Flexible scheduling
  • Employee Assistance Program
  • Dart Bank University

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate nondiscriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, "Protected Class"). This employer participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the United States. If E Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so that you can begin to resolve the issue before this employer can take any action against you, including terminating your employment. This employer can only use E Verify once you have accepted a job offer and completed Form I 9.
Technology & Workspace Requirements
Dart Bank is committed to supporting flexible work arrangements when they align with business and position requirements. Remote and hybrid work are privileges that carry additional responsibilities and workspace requirements to ensure employees can effectively and securely perform their job duties.
To support our technology and security standards, employees are required to have a modern smartphone capable of supporting company authentication and communication applications.
Employees in remote or hybrid roles will be provided with a computer, monitors, docking station, keyboard, and mouse to perform their work. Employees must maintain a work environment that supports the effective performance of their job duties, including a reliable high-speed internet connection with minimum speeds of 25 Mbps download and 5 Mbps upload.

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