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Unity Bank Jobs in Florida (NOW HIRING)

Ghr

Enterprise Voice Engineer

Jacksonville, FL · On-site

At Bank of America, we are guided by a common purpose to help make financial lives better through ... Engineer and support Cisco Unified Communications platforms including CUCM, Unity Connection, and ...

New

Socket.dev

Navigation Solution Consultant

Miami, FL · On-site

$113 - $146/hr

Collaboration with the Navigation and Unity delivery leadership to ensure strong knowledge of ... We will never ask for bank details or deposits of any kind as a condition of employment. ABOUT ...

New

CookUnity

Hourly Positions at CookUnity Inc

Miami, FL · On-site

About Cook Unity CookUnity is a chef-to-you marketplace connecting talented chefs with consumers ... CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to ...

CookUnity

Hourly Positions at CookUnity Inc

Miami, FL · On-site

$16.50 - $17.50/hr

About Cook Unity CookUnity is a chef-to-you marketplace connecting talented chefs with consumers ... CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to ...

CookUnity

Hourly Positions at CookUnity Inc

Miami, FL

$16.50 - $17.50/hr

About Cook Unity CookUnity is a chef-to-you marketplace connecting talented chefs with consumers ... CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to ...

B&A

Full-Stack Data Engineer (SOUTHCOM)

Doral, FL · On-site

... Unity Catalog, and cloud-based databases. * Implementing RESTful and GraphQL APIs for seamless data ... Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In ...

All JobsUnity Bank JobsUnity Bank Jobs in Florida

Unity Bank information

What are the common career advancement paths for employees at Unity Bank?

At Unity Bank, employees often begin in entry-level positions such as teller or customer service representative and may advance to roles like branch manager, loan officer, or specialized roles in compliance and risk management. Career progression is typically supported by on-the-job training, mentorship, and internal job postings. Many team members also have opportunities to move into corporate or technology-focused departments as their experience grows. Demonstrating strong performance, adaptability, and a commitment to customer service are key factors in advancing within Unity Bank.

What is the difference between Unity Bank vs Customer Service Representative?

AspectUnity BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, and online support
Industry UsageFinancial services, banking sectorFinancial services, banking sector
Common Search/ComparisonRoles within Unity BankCustomer-facing banking roles

Unity Bank and Customer Service Representative roles both operate within the banking industry, often requiring similar educational backgrounds. While Unity Bank refers to the institution itself, a Customer Service Representative is a specific role within banks like Unity Bank, focusing on client interactions and support. Understanding these distinctions helps job seekers identify the right opportunities within the banking sector.

What is Unity Bank?

Unity Bank is a financial institution that provides a range of banking products and services to individuals, businesses, and organizations. These typically include personal and business checking and savings accounts, loans, mortgages, credit cards, and online banking solutions. The bank aims to help customers manage their finances securely and conveniently while supporting local communities. Unity Bank may also offer wealth management, investment services, and specialized financial advice depending on its location and size.
Unity Bank jobs near you
Infographic showing various Unity Bank job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Enterprise Voice Engineer

Bank of America

Jacksonville, FL • On-site

Full-time

Posted 4 days ago

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 527 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.
The Enterprise Voice, Video, Meeting Space and Events Engineering Team is responsible for employee collaboration applications and services for Bank of America associates all over the globe. Our meeting spaces, telephony, video conferencing, audio conferencing and webcasting applications are used daily by our 200k+ associates, including senior leaders, company town halls and Line of Business events ranging from small scale sessions to large scale events that are feature rich, white glove, accessible and scalable. The ideal candidate will be responsible for engineering deliverables, product lifecycle, feature enhancements, risk management, problem management and change management for their assigned applications.
Responsibilities:
  • Engineer and support Cisco Unified Communications platforms including CUCM, Unity Connection, and SIP infrastructure.
  • Design, implement, and maintain global dial plans and voice routing policies
  • Develop and maintain automation solutions for voice provisioning, inventory management, compliance reporting, and operational workflows
  • Lead platform lifecycle activities including upgrades, migrations, patching, and technology refresh initiatives.
  • Partner with network, security, infrastructure, and collaboration teams to deliver integrated solutions
  • Drive problem management efforts and perform root cause analysis for complex voice service issues
  • Participate in architecture reviews and strategic voice transformation initiatives
  • Manage vendor relationships and coordinate escalation of critical incidents
  • Create and maintain engineering documentation, standards, automation frameworks, and operational runbooks
  • Implement monitoring, alerting, and reporting solutions to improve service availability and performance
  • Support enterprise voice integrations with Microsoft Teams, SIP providers, conferencing platforms, contact centers, and cloud services
  • Ensure solutions comply with security, audit, risk, and regulatory requirements

Required Qualifications
  • 10+ years of experience supporting Cisco Unified Communications environments.
  • Strong experience with:
    • Cisco Unified Communications Manager (CUCM)
    • Cisco Unity Connection
    • SIP and VoIP technologies
    • PSTN connectivity and session management
  • Experience administering large-scale enterprise voice environments
  • Hands-on experience with voice troubleshooting, call routing, dial plans, and SIP call flows
  • Strong understanding of:
    • SIP
    • H.323
    • MGCP
    • CUBE
    • Voice gateways
    • Session Border Controllers
  • Experience with change, incident, problem, and risk management processes
  • Working knowledge of Linux and Windows server environments
  • Experience with REST APIs and platform integrations
  • Strong written and verbal communication skills
  • Ability to support large-scale production environments with high availability requirements

Desired Qualifications
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience
  • Experience with Python, PowerShell, Ansible, or other automation technologies
  • Experience leveraging Cisco AXL APIs, RIS APIs, Serviceability APIs, and SOAP/REST interfaces
  • Experience developing automation workflows for:
    • User provisioning
    • Phone deployments
    • Compliance reporting
    • Inventory reconciliation
    • License management
  • Experience with Microsoft Teams Phone and Direct Routing
  • Experience with Cisco Webex Calling or Webex Suite
  • Experience with cloud-based collaboration technologies

Skills:
  • Analytical Thinking
  • Collaboration
  • Innovative Thinking
  • Solution Delivery Process
  • Solution Design
  • Architecture
  • Automation
  • Influence
  • Risk Management
  • Technical Strategy Development
  • Adaptability
  • Application Development
  • Business Acumen
  • DevOps Practices
  • Production Support

Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bank Of America logo

About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

Social media

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