Make a difference by helping people understand and navigate their healthcare coverage.
We're looking for a customer-focused Inside Healthcare Insurance Agent to join our team. In this role, you'll assist members with their healthcare insurance questions, explain policy details, and provide exceptional service in a fast-paced, team-oriented environment. If you're knowledgeable about healthcare insurance and enjoy helping others, we'd love to hear from you.
What You'll Do
- Assist customers with questions about their healthcare insurance plans and benefits.
- Provide clear, accurate explanations of policy coverage, eligibility, and enrollment.
- Resolve customer concerns efficiently while delivering an outstanding customer experience.
- Document customer interactions and maintain accurate records using CRM software.
- Stay current on healthcare insurance products, policies, and compliance requirements.
- Work independently while contributing to overall team success.
What We're Looking For
- Active Health Insurance License (required).
- At least 1 year of healthcare insurance experience.
- ACA (Affordable Care Act) experience preferred.
- Strong communication, problem-solving, and customer service skills.
- Experience using CRM systems and navigating multiple applications.
- High school diploma or equivalent.
Why Join Us?
- Competitive compensation
- Referral bonus opportunities
- Supportive team environment
- Ongoing training and professional development
- Opportunity to make a meaningful impact by helping customers make informed healthcare decisions
If you're passionate about helping people and building a career in healthcare insurance, apply today!
Company Description
We are an ACA healthcare provider.