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Unit Restaurant Manager Jobs in Washington (NOW HIRING)

SSP Group

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year-end bonus potential * Comprehensive benefits package Be the leader who elevates leaders. SSP America ...

SSP America

Restaurant Operations Manager

Washington, DC · On-site

$85K - $90K/yr

Operations Manager - Multi-Unit Restaurant Leadership * $85,000 - $90,000 base + quarterly & year-end bonus potential * Comprehensive benefits package Be the leader who elevates leaders. SSP America ...

Dunkin

Restaurant Manager

Lothian, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Dunkin

Restaurant Manager

Annapolis, MD

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Dunkin

Restaurant Manager

Edgewater, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Baskin Robbins

Restaurant Manager

Lothian, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Baskin Robbins

Restaurant Manager

Annapolis, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Dunkin

Restaurant Manager

Gambrills, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Baskin Robbins

Restaurant Manager

Annapolis, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

Baskin Robbins

Restaurant Manager

Gambrills, MD · On-site

Multi-Unit Manager/Franchisee Overview: A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, to ...

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All JobsUnit Restaurant JobsUnit Restaurant Manager JobsUnit Restaurant Manager Jobs in Washington

Unit Restaurant Manager information

What is a unit restaurant manager?

Unit Restaurant Managers are professionals responsible for overseeing the daily operations of a single restaurant location. Their duties include managing staff, ensuring customer satisfaction, maintaining food quality and safety standards, and handling administrative tasks such as budgeting and inventory control. They play a key role in hiring and training employees, implementing company policies, and achieving financial goals set by upper management. A successful Unit Restaurant Manager combines strong leadership, organizational, and communication skills to create a positive dining experience and drive business success.

How does a unit restaurant manager typically balance administrative duties with on-the-floor leadership?

As a Unit Restaurant Manager, you'll often find yourself splitting time between handling administrative tasks—such as scheduling staff, managing inventory, and reviewing financial reports—and being present on the restaurant floor to oversee service quality, resolve customer issues, and motivate your team. Effective managers usually establish daily routines that allocate specific times for paperwork while remaining flexible to address operational needs as they arise. This dual focus ensures smooth operations, fosters a positive team environment, and helps maintain high standards of customer service.

What are the key skills and qualifications needed to thrive as a unit restaurant manager, and why are they important?

To thrive as a Unit Restaurant Manager, you need a solid background in hospitality management, food safety knowledge, and experience overseeing restaurant operations, often supported by a relevant degree or certification. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and excellent interpersonal skills set top performers apart in this role. These skills and qualities are crucial for ensuring smooth operations, high customer satisfaction, and effective team management in a fast-paced environment.

What is the difference between Unit Restaurant Manager vs Restaurant Supervisor?

AspectUnit Restaurant ManagerRestaurant Supervisor
CredentialsHigh school diploma; some roles prefer hospitality management certificationHigh school diploma; relevant experience often valued
Work EnvironmentOversees entire restaurant operations, manages staff, handles customer serviceSupervises staff, ensures service quality, assists with daily operations
Employer & Industry UsageCommonly employed in restaurants, cafes, and food service chainsFound in similar settings, often as a frontline supervisory role

The main difference is that a Unit Restaurant Manager has broader responsibilities, including managing overall operations, staff, and customer satisfaction, while a Restaurant Supervisor focuses more on supervising staff and ensuring service quality. The Manager role typically requires more experience and sometimes certifications, whereas the Supervisor role is more entry-level or mid-level. Both roles are essential in restaurant settings and often work closely together to ensure smooth operations.

Unit Restaurant Manager jobs near you

Restaurant Operations Manager

Washington, DC • On-site

SSP Group
See more jobs at SSP Groupexternal

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join Our Team!
Operations Manager - Multi-Unit Restaurant Leadership
  • $85,000 - $90,000 base + quarterly & year-end bonus potential
  • Comprehensive benefits package

Be the leader who elevates leaders.
SSP America is seeking an Operations Manager to oversee multiple restaurant concepts at Ronald Reagan Washington National Airport (DCA). This is a high-visibility, hands-on leadership role focused on coaching, developing, and holding Restaurant General Managers accountable for operational excellence, financial performance, and brand standards.
Reporting directly to the onsite Director of Operations, this role is ideal for a proven multi-unit leader who thrives in high-volume environments and knows how to turn standards into habits - and managers into strong business owners.
What You'll Do:
  • Lead, coach, and develop a team of Restaurant General Managers across multiple brands and concepts
  • Hold GMs accountable for execution, results, and consistency
  • Serve as a teacher and mentor, reinforcing best practices in operations, finance, and people leadership
  • Drive performance across:
    • Food quality and execution
    • Guest experience and service standards
    • Labor, food cost, and controllables
    • Compliance, safety, and brand standards
  • Partner closely with the Director of Operations to align priorities, solve problems, and execute strategy
  • Ensure systems, processes, and reporting are consistently followed
  • Support forecasting, budgeting, and financial reviews - and teach GMs how to manage their P&Ls
  • Identify gaps, address underperformance, and celebrate wins
  • Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
  • Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.

What We're Looking For:
  • Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
  • Minimum five (5) Years in a Restaurant General Manager capacity.
  • Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
  • Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
  • Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
  • Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Finance: P&L expert level with ability to teach and coach General Managers

Why Join Us?
  • Lead in one of the most dynamic airport environments in the country
  • Work for a global food & beverage leader with multiple brands and growth opportunities
  • Make a real impact by developing strong General Managers
  • Competitive compensation with bonus potential
  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
  • SSP 401(k) Plan with Employer Matching
  • PTO - Starting at 80 hours a year
  • 6 Premium Paid Holidays
  • Paid Sick Leave

Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

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