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Unified Communication Telecom Administrator Jobs

Judge Group, Inc.

Systems Administrator II

Houston, TX · On-site

$50 - $53.57/hr

Basic AI tool utilization Key Responsibilities Telecom & Unified Communications * Administer and ... support phone systems. * Manage employee phone accounts, extensions, and permissions. * Handle adds ...

Cambia Health Solutions, Inc.

$80 - $100/hr

M365 Administrator - Unified Communications M365 Administrator‑Unified Communications Hybrid role ... Excellent interpersonal and communication skills with the ability to provide timely updates to ...

Bowhead

Unified Communications Engineer

TX · On-site

Administer, operate, maintain, and troubleshoot Cisco Unified Communications Manager (CUCM) and associated unified communications infrastructure. * Configure and support Cisco Unified Border Element ...

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How much do unified communication telecom administrator jobs pay per year?

As of Sep 9, 2026, the average yearly pay for unified communication telecom administrator in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Unified Communication Telecom Administrator job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $70,337 per year, or $33.8 per hour.

Unified Communications Engineer II

Pontiac, MI

United Wholesale Mortgage
Finance and Insurance • 5 - 10K employees
Learn more about United Wholesale Mortgageexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Administer Cisco Voice Applications and third-party tools.

  • Monitor communication server clusters to ensure peak performance.

  • Troubleshoot, analyze, and resolve system outages and trouble tickets.

United Wholesale Mortgage rating

7.6

Company rating: 7.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

112th of 154 rated financial services

Job description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Administration of Cisco Voice Applications and third party tools
  • Monitor communication server clusters to ensure peak performance
  • Troubleshoot, analyze, and resolve system outages and trouble tickets
  • Provide capacity, performance, uptime and security reporting
  • Maintain up-to-date documentation of system design, operation and procedure manuals
  • Assist with project implementations and other tasks
  • Participate in rotating on-call escalation coverage or emergency response
  • Provide in-person training and support to team members
  • Mentor other telecom team members

Qualifications

Must-Have:

  • 3+ years of experience in the administration of Cisco Unified Communication systems, specifically:
  • Cisco Unified Communications Manager
  • Cisco Unity Connection
  • Cisco Packaged Contact Center Enterprise (PCCE)
  • CUBE/Gateway troubleshooting experience
  • Experience supporting call recording applications
  • Vendor Relationship Management
  • Ability to communicate effectively with leadership, team members and clients
  • Experience working in ticketing systems (ServiceNow)
  • Comfortable in a fast-moving environment with ability to multitask and adapt, positive attitude and willingness to learn
  • Onsite, full-time attendance

Nice-To-Have:

  • Computer-related degree or equivalent experience, or CCNP Collaboration
  • Experience with VMware servers
  • e911 experience
  • Experience with scripting/API
  • Experience with Cisco Expressway/MRA, and Cisco Emergency Responder
  • Experience working with IT frameworks (Agile, ITIL)
  • Cisco IM&Presence

What United Wholesale Mortgage employees say

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