Undercover Bed & Spas Location: Laramie, WY Position Type: Part-Time Pay: $15.00 per hour ... Consistently follow up with prospective customers. * Maintain accurate records. * Convert leads ...
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Undercover Bed & Spas Location: Laramie, WY Position Type: Part-Time Pay: $15.00 per hour ... Consistently follow up with prospective customers. * Maintain accurate records. * Convert leads ...
Customer Service Representative
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
Customer Service Representative
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
... customers. At times, the Sr. ALPM will also work with other cross-functional groups to ensure ... Manage allocation of external theft resources (i.e. undercover) within assigned district(s)/zone(s ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... e. undercover) and internal theft investigative processes. Periodically, Sr ALPMs may need to ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... e. undercover) and internal theft investigative processes. Periodically, Sr ALPMs may need to ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... e. undercover) and internal theft investigative processes. Periodically, Sr ALPMs may need to ...
Our focus has always been bringing our customers a constant stream of high-quality brands and on ... e. undercover) and internal theft investigative processes. Periodically, Sr ALPMs may need to ...
Forklift Truck Operator & Inventory Coordinator
Milford, NH · On-site
$17.50 - $20.50/hr
Expedite putting inventory away undercover and in assigned locations. * Pick inventory to fill customer orders. * Inspecting items for damage and tagging new inventory is also part of this position.
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Forklift Truck Operator & Inventory Coordinator
Milford, NH · On-site
$17.50 - $20.50/hr
Expedite putting inventory away undercover and in assigned locations. * Pick inventory to fill customer orders. * Inspecting items for damage and tagging new inventory is also part of this position.
iSpeak - Language Program Student
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
iSpeak - Language Program Student
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
... undercover or covert investigative efforts. * Coordinate with Navanti's Program Manager and Quality Manager to ensure deliverables meet customer requirements. Mandatory Qualifications * Minimum of ...
... undercover or covert investigative efforts. * Coordinate with Navanti's Program Manager and Quality Manager to ensure deliverables meet customer requirements. Mandatory Qualifications * Minimum of ...
Quality Control Inspector - TopView Sightseeing 1
New York, NY · On-site
$18 - $20/hr
This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Responsibilities: * Conduct undercover inspections ...
Quality Control Inspector - TopView Sightseeing 1
New York, NY · On-site
$18 - $20/hr
This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Responsibilities: * Conduct undercover inspections ...
Production Assembler (Day Shift)
Springfield, MO · On-site
$16/hr
We remain committed to providing the highest quality engineered products, shortest lead times, world-class customer service and the best warranties in the industry! We offer our employees competitive ...
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Production Assembler (Day Shift)
Springfield, MO · On-site
$16/hr
We remain committed to providing the highest quality engineered products, shortest lead times, world-class customer service and the best warranties in the industry! We offer our employees competitive ...
... undercover or covert investigative efforts. * Coordinate with Navantis Program Manager and Quality Manager to ensure deliverables meet customer requirements. Mandatory Qualifications * Minimum of ...
... undercover or covert investigative efforts. * Coordinate with Navantis Program Manager and Quality Manager to ensure deliverables meet customer requirements. Mandatory Qualifications * Minimum of ...
This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Responsibilities: * Conduct undercover inspections ...
Quick apply
This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City. Responsibilities: * Conduct undercover inspections ...
Monitor customer and employee behavior for policy violations or criminal activity * Safely ... Comfortable working undercover in fast-paced retail environments * Must be able to write clear and ...
Monitor customer and employee behavior for policy violations or criminal activity * Safely ... Comfortable working undercover in fast-paced retail environments * Must be able to write clear and ...
... OEM customers. · 5+ years of experience mentoring peers. 1-3 years of supervisory experience preferred. · Strong understanding of supplier and customer PPAP (Production Part Approval Process ...
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... OEM customers. · 5+ years of experience mentoring peers. 1-3 years of supervisory experience preferred. · Strong understanding of supplier and customer PPAP (Production Part Approval Process ...
Warehouse Associate 2
Springfield, MO · On-site
$15 - $18/hr
Scan palletized product wraps and labels according to customer requirements and loads pallets onto trailers. * Receives returned product; verifies warranty status; updates WMS; prepares product for ...
Warehouse Associate 2
Springfield, MO · On-site
$15 - $18/hr
Scan palletized product wraps and labels according to customer requirements and loads pallets onto trailers. * Receives returned product; verifies warranty status; updates WMS; prepares product for ...
Backoffice Representative
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
Backoffice Representative
$15 - $20.50/hr
About ibex: ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection ...
Production Assembler
Rogersville, MO · On-site
$15 - $18/hr
Able to deal with frequent change, delays, or unexpected events. · - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. · - Follows ...
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Production Assembler
Rogersville, MO · On-site
$15 - $18/hr
Able to deal with frequent change, delays, or unexpected events. · - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. · - Follows ...
Undercover Customer information
See salary details
$11.54 - $13.18
2% of jobs
$13.18 - $14.82
8% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.46
15% of jobs
$16.46 - $18.09
21% of jobs
The median wage is $18.48 / hr.
$18.09 - $19.73
18% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.37
13% of jobs
$21.37 - $23.01
9% of jobs
$23.01 - $24.65
7% of jobs
$24.65 - $26.29
3% of jobs
$26.29 - $27.93
2% of jobs
$27.93 - $29.57
2% of jobs
$11
$19
$29
How much do undercover customer jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for undercover customer in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.
What is an undercover customer?
Undercover Customers, also known as mystery shoppers, are individuals hired by companies to evaluate the quality of service, products, or overall customer experience in a discreet manner. They pose as regular customers while observing, interacting, and later reporting on their experiences according to specific criteria set by the business. The feedback provided by undercover customers helps companies improve their operations, employee performance, and customer satisfaction. This role often requires attention to detail, strong communication skills, and the ability to remain objective and anonymous during visits.
What are the key skills and qualifications needed to thrive as an undercover customer, and why are they important?
To thrive as an Undercover Customer (also known as a Mystery Shopper), you need keen observational skills, attention to detail, and the ability to follow specific evaluation criteria, often supported by prior customer service experience. Familiarity with digital reporting platforms, mobile apps, and sometimes basic photography is necessary for submitting accurate assessments. Strong communication, objectivity, and discretion are crucial soft skills for gathering unbiased feedback without drawing attention. These skills ensure the collection of reliable data that helps businesses improve their service quality and customer experience.
What are some typical challenges faced by an undercover customer, and how can you effectively manage them?
Undercover Customers, often known as mystery shoppers, frequently encounter challenges such as maintaining anonymity, accurately recalling details, and providing objective feedback. Balancing the need to blend in with genuine customers while capturing all required observations can be tricky, especially in busy or high-pressure environments. To manage these challenges, it's helpful to take discreet notes immediately after each visit, follow assignment instructions closely, and remain impartial in your evaluations. Consistent attention to detail and strong communication skills are essential for success in this role.
What is the difference between Undercover Customer vs Mystery Shopper?
| Aspect | Undercover Customer | Mystery Shopper |
|---|---|---|
| Credentials | No specific certifications required | No specific certifications required |
| Work Environment | Customer-facing, in-store or service settings | Customer-facing, in-store or service settings |
| Employer & Industry | Retail, hospitality, service industries | Retail, hospitality, service industries |
| Purpose | Experience and provide feedback on service | Evaluate service quality anonymously |
Both Undercover Customers and Mystery Shoppers work in similar environments and industries, often evaluating service quality. The main difference is that Undercover Customers may participate more actively in the customer experience, while Mystery Shoppers focus on observing and reporting without influencing the service. Both roles help businesses improve customer satisfaction and service standards.
More about Undercover Customer jobs
What states have the most Undercover Customer jobs?
States with the most job openings for Undercover Customer jobs include:
What job categories do people searching Undercover Customer jobs look for?
The top searched job categories for Undercover Customer jobs are:
$15/hr
Part-time
Posted 16 days ago
Job description
Part-Time Sales & Marketing Associate
recblid hcl30zjtwnurk1zkm7sijy9cnqijne
Company: Undercover Bed & Spas
Location: Laramie, WY
Position Type: Part-Time
Pay: $15.00 per hour + Commission
Undercover Bed & Spas is looking for an energetic, self-motivated Part-Time Sales & Marketing Associate to join our growing team. This is an excellent opportunity for someone looking to gain hands-on experience in sales, marketing, business development, and customer engagement while working in a fun, customer-focused environment.
We're looking for someone who is tenacious, accountable, creative, and willing to take initiative. The ideal candidate enjoys building relationships, learning new marketing strategies, and helping customers find products that improve their homes and lifestyles.
- Part-time with a flexible schedule
Mondays and Saturdays are required
- Assist customers in selecting the right hot tubs, mattresses, and saunas.
- Build rapport and close sales.
- Maintain product knowledge.
- Consistently follow up with prospective customers.
- Maintain accurate records.
- Convert leads through excellent service.
- Manage social media.
- Create engaging content.
- Increase engagement and followers.
- Research trends and algorithms.
- Develop creative content ideas.
- Create weekly newsletters and campaigns.
- Develop engaging promotional content.
- Ensure timely communications.
- Update product listings.
- Add new launches.
- Improve SEO.
- Keep website current.
- Strong communication skills.
- Self-motivated and dependable.
- Creative and accountable.
- Basic computer and social media skills.
- Sales, marketing, retail, or customer service experience preferred but not required.
- $15/hour plus commission.
- Flexible scheduling.
- Hands-on sales and marketing experience.
- Supportive team environment.
Undercover Bed & Spas is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.
recblid hcl30zjtwnurk1zkm7sijy9cnqijne