Undercover Customer Jobs (NOW HIRING)

The Special Agent is responsible for ensuring public safety is maintained by providing Arizona Liquor Law compliance training and enforcement, and conducting routine inspections of the 15,000 liquor-licensed businesses (Permanent/Temporary) statewide.
Through proper case management and law enforcement procedures, cases will be documented and evidence will be obtained for criminal and/or administrative violations. Agents will work in an undercover capacity utilizing surveillance techniques.
This will include conducting interviews of witnesses, and confidential informants, utilizing physical and digital surveillance, preparing complex affidavits and search warrants, and testifying in hearings, grand jury, and court proceedings.
Agents will participate in the execution of search warrants, and arrest warrants, and make arrests where appropriate. Special Agents will carry firearms pursuant to the DLCC policy.

Conduct criminal investigations into violations of the Liquor Law, State, and Federal laws. This may include but is not limited to, writing comprehensive reports, reviewing regulatory, criminal, and financial documents, conducting interviews, participating in surveillance and undercover operations, securing evidence, and testifying at hearings and in court. Special Agents will prepare affidavits and participate in the execution of search warrants, and arrest warrants, and make arrests when necessary. Much of the time will be spent in the field working in an enforcement capacity necessitating proper Officer Safety Tactics. Conducts undercover police work as appropriate to the assignment. Operates an unmarked police vehicle; Special Agents may be required to travel statewide conducting investigations; this may be by automobile and/or air transport (or other means of transportation), and may require overnight or longer stays. Agents may also be asked to work nights, weekends, and holidays.
The Special Agent initiates investigations, conducts routine liquor inspections, seizes and impounds evidence, and makes arrests. Devises an investigative plan. Develops criminal intelligence information. Detects and verifies administrative and criminal violations. Interview suspects and witnesses. Examines and analyzes records. Collects and preserves evidence and selects records and evidence. Writes search warrant affidavits. Conducts searches of records and property.
Special Agents are responsible for creating, coordinating, and maintaining complex criminal Alcohol Violations files of investigations conducted by the Department, as well as reported criminal violations as received, in support of other law enforcement agency investigations, including Law Enforcement Agencies. The Special Agent is responsible for performing such duties including that of case file agent, undercover agent, or related investigative assignment; all with a minimal level of supervision.
Provides liquor law training to local law enforcement agencies, and liquor law compliance training to liquor-licensed business owners and their staff.

Knowledge of:
AZ Title 4, Liquor Law;
Statutes, rules, and agency guidance on Liquor Law and regulation;
Proper case management and the ability to present the information intelligently in court proceedings;
Recognizing potential public safety issues in Restaurants/Bars/Special Events with large populations;
Recognizing potential threats and dangers that go with working in an undercover capacity;
Proper law enforcement procedures for conducting surveillance, undercover operations, and securing evidence properly to be presented in court.
Skills in:
Basic computer, writing skills to prepare comprehensive reports and affidavits pursuant to liquor laws;
Gathering facts, organizing, and comprehending information to make logical interpretations necessary to perform operational duties;
Understanding investigative techniques, possess interview skills, and be able to write factual, understandable, and complete reports.
Abilities to:
Establish clear priorities and manage other POST-certified officers;
Review and apply complex Liquor and criminal statutes and requirements;
Implement planned operations, assess their efficacy and efficiency, and summarize to a non-law enforcement audience;
Work on multiple tasks and varying priorities;
Work in both independent and collaborative settings;
Be self-motivated and adapt to changing environments and new technologies;
Identify inefficiencies and ineffective processes, determine options and improvements needed, and successfully guide the necessary changes.

Specific training and experience in Title IV (Arizona Liquor Law) enforcement.
5 years as an AZPOST-certified enforcement officer.
Detective and case management experience.

Must be certified (Active or Inactive) by the Arizona Peace Officer Standard and Training (AZPOST) board.
Candidates for this position will be required to submit a complete AZPOST-approved statement of personal history and a background investigation that includes a polygraph and medical examination.
Requires a criminal background (fingerprint) check in accordance with A.A.C. R2-5A-303.
Must hold a valid Arizona driver's license.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life
insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS)
Please note, enrollment eligibility will become effective after 27 weeks of employment

If you have any questions, please feel free to contact Rose Ibe at rose.ibe@azdoa.gov.