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Ugi Utilities Jobs (NOW HIRING)

UGI

Customer Care Representative I

Wilkes Barre, PA · On-site +1

$19.38/hr

Requisition Number: 29552 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Customer Care Representative I

Denver, PA · On-site +1

$19.38/hr

Requisition Number: 29559 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Accountant II - Fixed Assets and Plant

Denver, PA · Hybrid

Requisition Number: 28229 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Customer Care Representative I - Bilingual

Denver, PA · On-site +1

$20.38/hr

Requisition Number: 29555 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Global Cybersecurity Senior GRC Analyst

Denver, PA · On-site

$96K - $123K/yr

Requisition Number: 29670 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Principal SAP BASIS/HANA Leader

Denver, PA

UGI Utilities, Inc Requisition Number: 29475 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our ...

UGI

Engineer III/Sr - New Business Engineering

Middletown, PA · On-site

$100K - $138K/yr

Requisition Number: 29351 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Data Management Manager

Denver, PA

Requisition Number: 27863 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI Corporation

Data Management Manager

Denver, PA · On-site

Requisition Number: 27863 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

UGI

Principal SAP BASIS/HANA Leader

Denver, PA · On-site

Requisition Number: 29475 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve ...

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How much do ugi utilities jobs pay per year?

As of Jun 8, 2026, the average yearly pay for ugi utilities in the United States is $102,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What is a UGI Utilities job?

A UGI Utilities job involves working for UGI Utilities, a natural gas and electric utility company serving customers in Pennsylvania. Jobs at UGI Utilities range from customer service and technician roles to engineering and management positions. Employees help maintain and improve energy infrastructure, ensure safety compliance, and provide reliable utility services. Positions may require specific technical skills, certifications, or prior experience in the utility industry.

What are the typical work environments and schedules like for employees at UGI Utilities?

UGI Utilities employees can expect to work in a variety of settings, including field locations, customer premises, and office environments depending on their specific position. Field technicians and maintenance crews often work outdoors in all weather conditions and may be required to work shifts or be on-call for emergency response. Office-based roles usually follow standard business hours but may collaborate closely with field teams to support operations. Teamwork is emphasized, and employees often coordinate with dispatch, customer service, and other departments to ensure smooth operations and timely service. This dynamic environment offers valuable experience and can provide opportunities for advancement within the company.

What are the key skills and qualifications needed to thrive in the Ugi Utilities position, and why are they important?

To thrive at UGI Utilities, you need a strong background in utility operations, electrical or gas systems, and knowledge of safety regulations, typically supported by relevant technical training or certifications. Familiarity with GIS mapping software, SCADA systems, and specialized utility maintenance tools is often required. Strong communication skills, teamwork, and problem-solving abilities help employees excel in both field and office settings. These skills and qualifications ensure safe and efficient utility service delivery while maintaining regulatory compliance and excellent customer support.

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Ugi Utilities jobs near you
Customer Care Representative I

Customer Care Representative I

UGI Corporation

Denver, PA • On-site

$19.38/hr

Full-time

Posted 18 days ago

Job description

Requisition Number: 29558
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
Customer Service Consultants handle a variety of incoming customer phone calls, keeping in mind company policies and procedures while adhering to Pennsylvania Utility Commission (PUC) rules and regulations. Customer Service Consultants handle complex inquiries independently or with very little assistance. This role is the first point of contact for UGI customers and is best suited for those who are proactive and solution oriented. The successful candidate for this position works well independently and can adhere to a strict schedule. Customer Service Consultants will be trained to handle a variety of calls including gas emergencies and electric outages, new service applications, billing requests, and credit and collections inquiries.
Candidates should feel comfortable working efficiently in a fast-paced environment. During the training period, the hours for this position will be 8:00 AM - 5:00 PM, Monday through Friday. Training is on-site and virtual, and employees must be able to report to the office as scheduled.
After the initial training period has been completed, candidates must have the flexibility to work various shifts (determined by the department's shift selection policy) as well as overtime on an as-needed basis.
Customer Care Representatives who demonstrate the ability to achieve performance metrics and attendance requirements, will be eligible to work remotely and report to the office 1-2 months as needed. It is estimated that a new Customer Care Representative may be eligible for remote work after 6-months based on training schedule and individual performance.
Customer Care Representative - Start rate of $19.38 an hour.
Customer Care Representatives will be eligible for promotion consideration after 2 years of service and demonstrated successful progression and performance.
UGI provides Customer Care Representatives with opportunities for career progression. Come grow with us!
Duties and Responsibilities
  • Handle customer calls in a timely and professional manner, following company-provided procedures. Ensure accurate information is being provided to the customer.
  • Demonstrate an understanding of policies and procedures to respond to customer calls, while striving for a reduction in the need for supervisor callbacks.
  • Participate in voluntary and mandatory training opportunities.
  • Assist with floor training and/or shadowing opportunities when needed.
  • Complete special assignments as needed in a timely manner.
  • Responsible time and attendance.
  • Participate in mandatory and voluntary overtime as needed.

Knowledge, Skills and Abilities
  • Intermediate proficiency in Microsoft Office Suite.
  • High-level capacity for multitasking independently and on a computer.
  • Excellent verbal and written communication skills using appropriate grammar, tone, and pronunciation.
  • Exceptional organizational and time-management skills.
  • Experience with SAP CRM and ECC systems a plus.
  • Previous experience working for a utility company is a plus.
  • Thorough understanding and adherence to PUC rules/regulations including Chapter 56 and Chapter 14, along with UGI policies/procedures a plus.

Education and Experience
  • High School Diploma or equivalent
  • Minimum of 1 year of experience in a customer service environment preferred.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
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About UGI

Sourced by ZipRecruiter

UGI Corporation, headquartered in King of Prussia, PA, US, is a diversified utility service company engaged in the distribution and marketing of energy products and services on an international scale. Founded in 1882, the corporation operates through its various subsidiaries in the domestic and international markets. Its repertoire of products and services includes natural gas, liquid fuels, and electricity. The company has fundamentally positioned itself as a leader in the energy industry with a commitment to safety, reliability, and exceptional service. UGI's mission revolves around leading the way in delivering reliable, safe, and efficient energy solutions for customers.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

Year founded

1882

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