... U.S., rental and estate. Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
... U.S., rental and estate. Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
User Experience Designer
Calgary, AB · On-site +1
... U.S., rental and estate. Becoming an H&R Block Associate it is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
User Experience Designer
Calgary, AB · On-site +1
... U.S., rental and estate. Becoming an H&R Block Associate it is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
Senior Tax Compliance Analyst
Calgary, AB · On-site
... U.S., rental, and estate. Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
Senior Tax Compliance Analyst
Calgary, AB · On-site
... U.S., rental, and estate. Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and ...
We have a number of opportunities within our Downstream and U.S. Operations functions, which could ... Knowledge of programming and date science skills such as R/Python is highly desired We acknowledge ...
We have a number of opportunities within our Downstream and U.S. Operations functions, which could ... Knowledge of programming and date science skills such as R/Python is highly desired We acknowledge ...
U R information
What are some typical challenges a u r (User Researcher) might face when working with cross-functional teams?
What are the key skills and qualifications needed to thrive as an urban planner, and why are they important?
What is the difference between U R vs Customer Service Representative?
| Aspect | U R | Customer Service Representative |
|---|---|---|
| Required credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work environment | Call centers, retail, online support platforms | Call centers, retail stores, corporate offices |
| Employer and industry usage | Used across retail, telecom, tech companies | Common in retail, telecom, hospitality industries |
| Common search and comparison intent | Understanding role differences, job requirements, career path | Job responsibilities, skills needed, career growth |
U R and Customer Service Representative roles often overlap in work environment and industry. However, U R may refer to a specialized or branded position within customer support, while Customer Service Representative is a broader, widely used title. Both roles focus on assisting customers, but U R might involve specific technical or product knowledge depending on the employer.
What is a u r?

Full-time
Re-posted 10 days ago
Job description
Reporting to the Settlement Team Supervisor, we are looking for a Bilingual Cash Settlement Assistant.
Key Areas of Responsibility:
- Manage inbound and outbound calls in a timely manner.
- Follow communication "scripts" when handling the various topics.
- Identify client's needs, clarify information, research issues, and provide solutions and/or alternatives.
- Validate Instant Refund debt amounts using multiple application software, company records, and internet resources.
- Conduct custom collections campaigns on clients that consist of emails, phone calls, and standard mail correspondence.
- Arrange for debt repayment or establish repayment schedules, based on client's financial situations.
- Process payments or direct clients to an H&R Block office.
- Process Peace of Mind claims and provide support for peace of mind inquiries received from field offices and clients.
- Audit debt files for preparation to be sent to collection agencies.
- Fluent in French and English is required.
- Knowledge of personal income tax is preferred.
- Proficient with Microsoft Office.
- Must be detail-oriented with the ability to multi-task.
- Excellent communication, analytical, organizational, and math skills.
For over 60 years, H&R Block has prepared taxes for millions of Canadians annually. Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home service, and online with our DIY tax software. Our dedicated team of Tax Experts use the latest in electronic processing and filing technology to prepare all types of returns, including personal, small business, corporate, farm, trucker, fishing, U.S., rental and estate.
Becoming an H&R Block Associate is an opportunity to grow with the strongest brand in the tax preparation industry. We are looking for people who want to provide help and inspire confidence in our clients and communities. We know that the ability to deliver outstanding client service starts with having the best talent on our team, and if you want to be part of our success story then we want to hear from you!
Employment Type: FULL_TIME