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Ttec Customer Service Representative Jobs in Texas

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

Minol

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order support related to all orders received from customers and sales personnel via various media ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Axis Global USA

Be Seen First

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

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Ttec Customer Service Representative information

What is a TTEC Customer Service Representative?

TTEC Customer Service Representatives are professionals who handle customer inquiries, provide support, and resolve issues on behalf of client companies. They typically work in call centers or remotely, interacting with customers via phone, email, or chat. Their main goal is to ensure customer satisfaction by delivering accurate information, troubleshooting problems, and offering solutions. TTEC representatives are trained to manage a variety of situations with professionalism and empathy. This role often requires strong communication skills, patience, and the ability to quickly learn new information about products or services.

How does a TTEC Customer Service Representative typically collaborate with other teams to resolve customer issues?

As a Ttec Customer Service Representative, you frequently work alongside technical support, quality assurance, and supervisor teams to resolve complex customer concerns efficiently. When an issue extends beyond your scope, you may escalate the case or consult with subject matter experts to ensure a thorough solution. Regular team meetings and shared communication channels help keep everyone aligned, fostering a supportive environment where best practices and feedback are shared to improve the customer experience.

What are the key skills and qualifications needed to thrive as a TTEC Customer Service Representative, and why are they important?

To thrive as a TTEC Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills for engaging with customers and resolving their issues effectively. These skills are crucial for delivering excellent customer experiences, maintaining client satisfaction, and supporting team performance in a fast-paced environment.

What cities in Texas are hiring for Ttec Customer Service Representative jobs?

Cities in Texas with the most Ttec Customer Service Representative job openings:

Customer Service Representative

Abilene, TX • On-site

Blue Cardinal Home Services, LLC
See more jobs at Blue Cardinal Home Services, LLCexternal

$13.75 - $18.50/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Description

Midway Plumbing is Hiring a Customer Service Representative!

Part-Time Steady Schedule Team Environment


Do you love helping people and getting them taken care of right away?


Midway Plumbing is looking for a Customer Service Representative (CSR) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to join a team that keeps things moving and customers taken care of quickly. As our CSR, you'll be the first point of contact-helping customers with their plumbing needs, and getting them scheduled fast, and making sure they feel confident they called the right place.


What You'll Do

  • Answer incoming calls and get customers scheduled quickly
  • Assist customers with their plumbing service needs
  • Communicate clearly and professionally with customers and technicians
  • Handle a high call volume while staying organized and efficient
  • Enter and update customer information accurately
  • Prioritize calls, including urgent and emergency requests
  • Deliver a great experience on every call

Requirements

What We're Looking For

  • Previous CSR or call center experience at an HVAC or plumbing company
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable following call scripts and processes (ServiceTitan knowledge a plus!)
  • Positive attitude and team-first mindset

What We Offer

  • Competitive hourly pay
  • Consistent schedule
  • Medical, dental, and vision benefits
  • PTO and paid holidays
  • Supportive team environment

Schedule: This is a part-time and in-office position.

Monday- Friday | 9:00 am - 3:00 pm


If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk.

Apply