Provide support to TSI's Inside Sales department during peak seasons, ensuring continuity and quality of service. * Meet or exceed personal and team sales and profitability goals as defined by TSI ...
Provide support to TSI's Inside Sales department during peak seasons, ensuring continuity and quality of service. * Meet or exceed personal and team sales and profitability goals as defined by TSI ...
As part of a Temperature Systems Inc. (TSI), you'll be the go-to resource for customers--providing knowledgeable answers, troubleshooting solutions, and exceptional service with a professional ...
As part of a Temperature Systems Inc. (TSI), you'll be the go-to resource for customers--providing knowledgeable answers, troubleshooting solutions, and exceptional service with a professional ...
Monitor sales performance and pricing across all product lines represented by TSI. * Actively develop new and existing markets, including plan amp; spec, replacement, design-build, industrial, and ...
Monitor sales performance and pricing across all product lines represented by TSI. * Actively develop new and existing markets, including plan amp; spec, replacement, design-build, industrial, and ...
Experienced Student Loan Staff (Remote)
Madison, WI · Remote
$18 - $25/hr
Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including ...
Experienced Student Loan Staff (Remote)
Madison, WI · Remote
$18 - $25/hr
Why should you consider TSI? * Work from home * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including ...
Tsi information
See Madison, WI salary details
$12.02 is the 25th percentile. Wages below this are outliers.
$9.57 - $16.34
69% of jobs
$16.34 - $23.11
3% of jobs
$25.93 is the 75th percentile. Wages above this are outliers.
$23.11 - $29.87
6% of jobs
$29.87 - $36.64
9% of jobs
$36.64 - $43.41
0% of jobs
$43.41 - $50.18
0% of jobs
$50.18 - $56.95
0% of jobs
$56.95 - $63.72
2% of jobs
$63.72 - $70.49
2% of jobs
$70.49 - $77.25
5% of jobs
$77.25 - $84.02
3% of jobs
$9
$27
$84
How much do tsi jobs pay per hour?
What is a TSI?
A TSI (Transportation Security Inspector) is responsible for ensuring security compliance in transportation systems, such as airports, railways, and cargo facilities. They conduct inspections, investigate security incidents, and enforce regulations set by the Transportation Security Administration (TSA). TSIs work to prevent threats and enhance public safety by monitoring security procedures and working with transportation operators. Their role is crucial in maintaining national security and ensuring compliance with federal regulations.
What are typical daily responsibilities for a TSI?
As a TSI, your daily responsibilities usually include responding to support tickets, diagnosing hardware and software issues, and providing guidance to end users either remotely or onsite. You may also document resolutions, escalate complex issues to higher-level support, and participate in system upgrades or maintenance tasks. Collaboration with IT teams, system administrators, and occasionally vendors is common to deliver effective solutions. This variety ensures you stay engaged, continuously grow your technical expertise, and play a key role in maintaining the organization’s technology infrastructure.
What are the key skills and qualifications needed to thrive in the TSI position, and why are they important?
To thrive as a TSI (Technical Support Investigator), you need a solid background in IT support, troubleshooting, and a relevant technical degree or equivalent experience. Familiarity with ticketing systems, diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Professional are typically expected in this role. Excellent problem-solving, communication, and customer service skills help you stand out, especially when interacting with end users. These abilities ensure technical issues are resolved efficiently, supporting seamless business operations and customer satisfaction.
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For Tsi jobs in Madison, WI, the most frequently searched job titles are:
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Job description
- Support assigned Territory Managers in developing a profitable customer base through strategic collaboration and joint selling efforts.
- Independently manage and grow sales to house accounts, both through in-person visits and proactive outbound sales calls.
- Provide support to TSI’s Inside Sales department during peak seasons, ensuring continuity and quality of service.
- Meet or exceed personal and team sales and profitability goals as defined by TSI leadership.
- Serve as the primary sales contact for assigned house accounts, ensuring consistent communication and a high level of service.
- Drive sales through a combination of in-person customer visits and regular outbound sales calls, tailored to customer preferences and seasonal needs.
- Build and execute account-specific business plans to maximize sales opportunities and product adoption.
- Identify and pursue new growth opportunities within the assigned accounts.
- Partner with Territory Managers to support strategic sales efforts, promotions, and dealer development.
- Participate in joint customer visits and share feedback from house accounts to inform territory-level strategy.
- Serve as a backup resource for TMs during absences or high-volume periods.
- Provide assistance to the Inside Sales team during peak seasons, including quoting, order entry, and product inquiries.
- Ensure timely and professional handling of customer requests through phone, email, or digital platforms.
- Help maintain a seamless customer experience between outside and inside sales functions.
- Maintain up-to-date knowledge of all TSI product lines and related applications.
- Offer technical guidance and application support to customers and internal teams.
- Monitor industry trends and competitive products to advise on positioning and strategies.
- Promote and utilize all TSI and supplier sales programs, marketing tools, and incentive campaigns.
- Support customers with tools like eCommerce, co-op funds, and training opportunities.
- Use CRM and quoting systems to manage customer activity and provide timely follow-up.
- Represent TSI with professionalism in all settings — including customer visits, meetings, and dealer functions.
- Respond to all communications from customers and internal teams within 24 hours.
- Maintain a high level of responsiveness and reliability in all aspects of the role.
- 1–3 years of HVAC sales, inside sales, or technical experience preferred.
- Strong communication and sales skills, with comfort selling both in person and over the phone.
- Excellent time management, organizational, and follow-up abilities.
- Proficiency with Microsoft Office, CRM systems, and quoting tools.
- Collaborative and flexible team player with the ability to adapt to shifting priorities.
- Willingness to travel locally for customer visits and dealer support.
At Temperature Systems, Inc. (TSI), you're not just joining a company—you’re becoming an owner.
As a 100% employee-owned HVAC distributor, every eligible employee has the opportunity to share in the success they help create through our Employee Stock Ownership Plan (ESOP). In fact, there are only approximately 6,500 employee-owned companies in the United States, making TSI part of a unique group of organizations that invest in their people as owners—not just employees.
For nearly 80 years, we've built our reputation by delivering exceptional products, expertise, and service throughout Wisconsin, northern Illinois, eastern Iowa, and Michigan's Upper Peninsula. We believe our greatest competitive advantage is our people.
Our culture is guided by four core values:
- Customer Focused – We put our customers at the center of every decision.
- Ownership Thinking – We think and act like owners because we are owners.
- Respect Others – We build trust through teamwork, integrity, and accountability.
- Evolve – We embrace continuous learning, innovation, and improvement.
If you're looking for more than a job—if you're looking for a place where your contributions matter, your career can grow, and your success is shared—we'd love to meet you.
Why Join TSI?- 100% Employee-Owned (ESOP) – Build long-term wealth while helping shape the future of the company.
- Career Growth – Leadership development, internal advancement, and tuition reimbursement.
- People-First Culture – A collaborative, family-oriented environment where you'll be supported and challenged.
- Competitive Pay amp; Comprehensive Benefits – Including paid vacation, holidays, and a robust benefits package.
- Make an Impact – Help customers solve complex HVAC challenges while working alongside talented, dedicated professionals.
- Growing Together – Join a company committed to innovation, operational excellence, and creating an exceptional customer experience.
Serving customers across Wisconsin, northern Illinois, eastern Iowa, and Michigan's Upper Peninsula from our Madison and Green Bay distribution centers.
About Temperature Systems
Sourced by ZipRecruiter
Temperature Systems, Inc. has represented the finest product lines in the HVACR markets since 1947. We continue to strive to give our customers the most innovative products that are the finest and best value to serve the needs in the Heating, Air Conditioning and Refrigeration fields. We also provide the service, design, support and training for these products to make sure our customers are successful serving their customers. As an employee-owned company located in Green Bay and Madison, Wisconsin, each employee has a stake in being your distributor of choice. Whether it is design, sales, customer service or technical support, TSI’s friendly experienced staff is always there to help you.
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
Madison, WI, US
Year founded
1980