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Trust Officer Jobs in Rochester, NY (NOW HIRING)

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Trust Officer information

See Rochester, NY salary details

$39K

$86.5K

$121.4K

How much do trust officer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for trust officer in Rochester, NY is $86,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $106,100.00 per year, depending on experience, location, and employer.

What are the typical challenges a trust officer faces when managing multiple client accounts?

Trust Officers often juggle multiple client accounts, each with unique needs and compliance requirements. A common challenge is balancing personalized service with the need to adhere to strict regulatory and fiduciary standards. Trust Officers must carefully manage client expectations, stay updated on evolving trust laws, and coordinate with legal, investment, and tax professionals. Strong organizational skills and proactive communication are essential to ensure client satisfaction and regulatory compliance.

What does a trust officer do?

A trust officer is a banking industry professional who advises on trust and estate issues. This job is also called a trust administrator. Your responsibilities for this career include communicating with clients, agencies, advisors, and other bank personnel on the laws and options concerning trusts and estate matters. You play an integral role in assisting clients with financial decisions that have an impact both professionally and personally. Qualifications for this position include a degree in business, accounting or finance, and training on trusts and financial instruments.

What is the difference between Trust Officer vs Trust Administrator?

AspectTrust OfficerTrust Administrator
CredentialsTypically requires securities licenses, financial certifications, or legal knowledgeOften holds administrative or trust management certifications, but less regulatory licensing
Work EnvironmentWorks in banks, trust companies, or financial institutions, engaging with clients and managing trust portfoliosOperates within trust departments, focusing on day-to-day trust account administration
Employer & IndustryFinancial institutions, wealth management firms, trust companiesTrust departments within banks or financial service providers

While both roles involve managing trusts, the Trust Officer typically handles client relationships, investment decisions, and compliance, whereas the Trust Administrator focuses on the operational aspects of trust accounts. Understanding these differences helps clients and professionals identify the right role for their needs.

What is a trust officer?

Trust Officers are financial professionals responsible for managing trusts, estates, and other fiduciary accounts on behalf of clients. They ensure that assets are managed and distributed according to the terms of trust documents and relevant laws. Trust Officers work closely with individuals, families, and institutions, providing guidance on estate planning, tax strategies, and asset management. Their goal is to protect the interests of beneficiaries while adhering to legal and ethical standards.

What are the key skills and qualifications needed to thrive as a trust officer, and why are they important?

To thrive as a Trust Officer, you need a solid understanding of trust administration, estate planning, and fiduciary law, often supported by a degree in finance, law, or accounting. Familiarity with trust accounting software, wealth management platforms, and relevant certifications such as CTFA (Certified Trust and Fiduciary Advisor) is highly beneficial. Outstanding interpersonal skills, discretion, and problem-solving abilities help you build client relationships and navigate complex family dynamics. These skills ensure that clients' financial interests are protected, regulatory requirements are met, and trust services are delivered with integrity and professionalism.

What are the most commonly searched types of Trust Officer jobs in Rochester, NY?

The most popular types of Trust Officer jobs in Rochester, NY are:

What are popular job titles related to Trust Officer jobs in Rochester, NY?

For Trust Officer jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Trust Officer jobs in Rochester, NY look for?

The top searched job categories for Trust Officer jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Trust Officer jobs?

Cities near Rochester, NY with the most Trust Officer job openings:

Infographic showing various Trust Officer job openings in Rochester, NY as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $86,509 per year, or $41.6 per hour.

Trust Officer I

Canandaigua National Bank & Trust Co

Pittsford, NY • On-site

$82K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Canandaigua National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

Trust Officer I

Canandaigua National Bank

Location: Pittsford, NY (4 days in office/1 day work from home)

What does a Trust Officer do?

A Trust Officer at Canandaigua National Bank provides complete trust services to include estates, personal trusts, guardianships, corporate trusts, Supplemental Needs Trusts, and any other appropriate fiduciary capacity. The Trust Officer assumes responsibility for the administration and discharge of the bank’s legal/fiduciary responsibility for all assigned estate and trust accounts. This position would be responsible for retaining business along with obtaining new business opportunities, while achieving goals developed for the function as part of the CNB Wealth's annual operating plan.

What is needed to be successful in this role?

  • A B.A. or B.S. degree in a field related to banking normally required.
  • Juris Doctor (JD) or master’s degree preferred.
  • A minimum of five (5) years' experience administering fiduciary accounts normally required.
  • Related legal/business experience in the financial services industry, including trust and estate planning experience preferred.
  • Knowledge of government benefits for disabled beneficiaries preferred, including benefits considerations relevant to the administration of Supplemental Needs Trusts.
  • CTFA (Certified Trust and Financial Advisor) certification preferred.

What does a successful first year in this position look like?

  • Provides bank customers with complete trust services to include estates, personal trust, guardianships, corporate trusts, and any other appropriate fiduciary capacity.
  • Assumes responsibility for the administration and discharge of the bank’s legal/fiduciary responsibility for all assigned estate and trust accounts by performing the following duties:
    • Makes a complete analysis of requirements of the assigned accounts; studies nominating instrument, determines cash requirements, and anticipates tax consequences.
    • Reviews wills and trust agreements in setting up accounts to determine fiduciary responsibilities.
  • Administers Supplemental Needs Trusts, including consideration of beneficiary needs, applicable trust terms, and coordination with government benefits requirements for disabled beneficiaries.
    • Arranges meetings with clients or other interested parties as necessary.
    • Directs the collection, appraisal, safekeeping, disposition and accounting for all tangible personal property, in accordance with the terms and conditions of the fiduciary agreement, under which the bank is appointed and the policies and procedures of the CNB Wealth.
    • Confers with clients, heirs, attorneys, and other interested parties as necessary over the life of the account to explain the bank’s role; resolves problems, establishes the needs and interests of each, and provides assistance.
  • Coordinates with the Wealth Advisor to monitor the cash and investments of each account with consideration of the objectives of the accounts, the needs of beneficiaries, and cash requirements for taxes and distributions.
  • Maintains an active awareness of changes in legal requirements which may affect trust and estate accounts, in connection with the SCPA and EPTL.
  • Prepares and maintains documentation, status records and reports on trusts, estates, business development, and financial planning activities; prepares various reports, statements, and forms including tax, regulatory, and other governmental forms as required.
  • Actively engages in customer activity to meet the required annual CNB Wealth goals as established as part of the CNB Wealth’s operating plan. (To include but not limited to New Business Development, Revenue Growth, Asset Retention, Compliance Reporting and Line of Business referrals).
  • Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

What makes working at Canandaigua National Bank different?

At Canandaigua National Bank, our strong corporate culture is based upon seven Core Values: Honesty and Integrity, Responsibility, Teamwork, Respect, Innovation, Professionalism, and Commitment. Our culture nurtures passionate employees and offers great rewards including:

  • Medical, Dental, Vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners.
  • Paid Holidays, Vacation, and Sick time.
  • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
  • Training & Development Opportunities.
  • Tuition Assistance.
  • Volunteer Opportunities.
  • Award Winning Wellness program that promotes a solid work/life balance.
  • Banking perks and discount programs.

Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 125 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers.

As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

As the only local, full-service, community-owned financial institution in the Rochester area, Canandaigua National Bank is special. With Can in your name, anything is possible. Join us today!

Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Compensation range- $82,500 - $102,000
The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.


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