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Truist Bank Remote Jobs in Raleigh, NC (NOW HIRING)

Process Analyst II

Raleigh, NC · On-site +1

$74K - $134K/yr

Richmond, VA - 1001 Semmes Avenue No Full Remote/Telecommute. No Relocation Assistance. ESSENTIAL ... Truist offers medical, dental, vision, life insurance, disability, accidental death and ...

Truist Bank Remote information

What does a Truist Bank remote employee do?

A Truist Bank remote employee typically works from home or another offsite location, performing tasks that support the bank's operations and customer service. Common roles include customer service representatives, loan officers, IT specialists, and financial analysts. These employees use secure digital tools to communicate with clients, process transactions, answer inquiries, and collaborate with team members. Remote employees are expected to maintain high standards of professionalism, security, and confidentiality while working outside a traditional office setting.

What can I expect from the onboarding and training process for a remote position at Truist Bank?

When joining Truist Bank in a remote role, you can expect a comprehensive virtual onboarding experience that covers company culture, compliance, and the specific tools you'll use in your daily work. Most remote employees participate in interactive training sessions, receive mentorship from experienced team members, and have access to digital resources to support their transition. While you'll work remotely, regular check-ins and collaboration with your team are encouraged to ensure you stay connected and supported. Truist also emphasizes ongoing professional development, so you'll have opportunities to expand your skills and advance within the company.

What are the key skills and qualifications needed to thrive in a remote role at Truist Bank, and why are they important?

To succeed in a remote position at Truist Bank, you typically need a background in finance, banking operations, or customer service, often supported by a relevant degree or professional experience. Familiarity with banking software, CRM systems, secure communication tools, and compliance regulations is essential. Strong self-motivation, communication skills, and time management are critical soft skills for remote collaboration and productivity. These skills ensure efficient, secure service delivery and help maintain high standards and customer satisfaction in a virtual environment.

What is the difference between Truist Bank Remote vs Truist Bank Customer Service Representative?

AspectTruist Bank RemoteTruist Bank Customer Service Representative
Work EnvironmentRemote, home-basedIn-office or remote, depending on location
Required CredentialsHigh school diploma or equivalent; banking knowledgeHigh school diploma or equivalent; customer service skills
Industry UsageCommon for remote banking rolesCommon for in-person and remote customer support
Job FocusHandling banking transactions remotely, providing supportAssisting customers with banking needs, inquiries

Truist Bank Remote positions typically involve working from home, focusing on remote banking support, while Truist Bank Customer Service Representatives may work in-office or remotely, assisting customers directly. Both roles require similar credentials but differ mainly in work environment and daily tasks.

What are the most commonly searched types of Truist Bank jobs in Raleigh, NC?

The most popular types of Truist Bank jobs in Raleigh, NC are:

What are popular job titles related to Truist Bank Remote jobs in Raleigh, NC?

For Truist Bank Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Truist Bank Remote jobs in Raleigh, NC look for?

The top searched job categories for Truist Bank Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Truist Bank Remote jobs?

Cities near Raleigh, NC with the most Truist Bank Remote job openings:

Infographic showing various Truist Bank Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Process Analyst II

Raleigh, NC • On-site, Remote


Truist
Finance and Insurance • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

71st of 173 rated banks

People enjoy working here

Good employer

Recommended by students


$74K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:Support process improvement initiatives, engineers, and leads. Gather process requirements and provide operational/analytical support for Process Engineers. May identify or assist in identifying gaps and efficiency opportunities and may make recommendations based on analysis. Interact with business SMEs to ascertain information and details in support of research and evaluations.
Note: Consult Enterprise Change and Transformation Office - Process Design and Engineering COE prior to use

Please note: to be considered for this role, candidates must work in one of the following Truist office locations 5 days per week:

  • Charlotte, NC - 214 North Tryon Street

  • Raleigh, NC - 3201 Beechleaf Court

  • Greensboro, NC - 7701 Airport Center Drive

  • Atlanta, GA - 303 Peachtree Street

  • Richmond, VA -1001 Semmes Avenue

No Full Remote/Telecommute. No Relocation Assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration.
2. Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult on complex projects.
3. Develop and implement a data collection plan in support of projects led by Process Engineers
4. Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis
5. Facilitate and document project meetings and design sessions
6. Manage small project initiatives with limited scope.
7. Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion
8. Prioritizes responsibilities to balance initiatives and deliverables.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2. Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry
3. Strong analytical skills
4. Proficient with business process management (BPM) standards for mapping purposes.
5. Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
7. Demonstrated proficiency with Process mapping and/or process modeling
8. Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables
Click to enter text.


Preferred Qualifications:
1. Certified Six Sigma Green Belt
2. Quality/process improvement-related designation.
3. Solid understanding of program and project management disciplines, techniques and approaches.
4. Certified Associate in Project Management (CAPM)

The annual base salary for this position is $74,660.00 - $134,380.00.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work


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About Truist

Sourced by ZipRecruiter

Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2019


What Truist employees say

Pay

Benefits

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