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True Care Jobs (NOW HIRING)

Office Custodian

Brooklyn, NY ยท On-site

$15 - $19.25/hr

True Care is a licensed Home Care Agency providing outstanding homecare service in the New York Metropolitan area. Our passionate dedication to our clients sets True Care apart. We work with our ...

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True Care information

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$11

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How much do true care jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for true care in the United States is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between True Care vs Certified Nursing Assistant?

AspectTrue CareCertified Nursing Assistant
CredentialsVaries by role, often includes certifications in patient careMust have CNA certification
Work EnvironmentHospitals, nursing homes, home healthHospitals, nursing homes, long-term care facilities
Industry UsageBroadly used for various caregiving rolesSpecifically for certified nursing assistants
Job ResponsibilitiesPatient support, basic care, assistanceBasic patient care, ADLs, vital signs

True Care roles often encompass a range of caregiving positions, including those requiring specific certifications. Certified Nursing Assistants (CNAs) are a subset of caregiving professionals with mandatory certification, focusing on direct patient care. While both work in similar environments, CNAs have standardized credentials, whereas True Care roles may vary in requirements.

What does a typical day look like for a True Care caregiver, and how do they collaborate with clients and healthcare professionals?

A typical day for a True Care caregiver involves assisting clients with daily living activities such as personal hygiene, meal preparation, medication reminders, and mobility support. Caregivers often coordinate with nurses, therapists, and family members to ensure each client receives personalized and comprehensive care. Regular communication with the client's care team is essential for updating care plans and addressing any changes in the client's needs. This collaborative approach not only improves the quality of care but also fosters a supportive work environment for the caregiver.

What are the key skills and qualifications needed to thrive as a Home Health Aide at True Care, and why are they important?

To thrive as a Home Health Aide, you need foundational knowledge in personal care, basic health monitoring, and typically a high school diploma or equivalent along with relevant HHA certification. Familiarity with electronic visit verification (EVV) systems, basic medical equipment, and proper documentation procedures is crucial. Compassion, patience, and strong interpersonal skills help build trust with clients and support effective care delivery. These skills and qualities are essential for ensuring client safety, comfort, and compliance with care plans in home-based settings.

What is a True Care worker?

A True Care worker is a professional who provides personalized support and assistance to individuals in need, often in a home care, assisted living, or healthcare setting. Their responsibilities can include helping with daily activities, offering companionship, administering medication, and ensuring the overall well-being of their clients. True Care workers are trained to offer compassionate care and adapt to the unique needs of each individual, aiming to improve their quality of life while promoting independence and dignity.
What cities are hiring for True Care jobs? Cities with the most True Care job openings:
What states have the most True Care jobs? States with the most job openings for True Care jobs include:
Infographic showing various True Care job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 11% As Needed, 32% Full Time, 5% Part Time, and 47% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,304 per year, or $15.1 per hour.
Field Community Liaison - Healthcare Services

Field Community Liaison - Healthcare Services

True Care

Manhattan, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

About the Company:

Empowering Health, Enriching Lives: True Care's Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.


Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.

At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.
Location:Field-based - Manhattan, NYC
Schedule:Monday - Friday 9 am-5 pm

Position Summary:The Community Liaison plays a vital role in ensuring smooth patient onboarding and a positive experience throughout their home care journey. This is an in-person, field-based position focused on improving retention, strengthening patient relationships, and supporting the successful start of care outcomes. This role serves as the welcoming face of True Care - visiting patients in their homes, delivering welcome packages, answering questions, and ensuring each family feels supported and connected from day one.

Key Responsibilities:

  • Conduct in-person welcome visits to newly admitted patients within assigned timelines.
  • Deliver welcome materials, agency education, and service expectations to patients.
  • Act as a liaison between the patient, the assigned marketer, and internal care coordination teams to ensure continuity of service.
  • Proactively monitor early patient experience and identify issues impacting retention.
  • Escalate patient concerns or service gaps immediately to leadership and care coordination staff.
  • Support high-value referral cases with an enhanced onboarding experience.
  • Track all field activities in Salesforce and maintain accurate visit documentation.
  • Attend occasional community events to support patient education and outreach initiatives.
  • Represent True Care with professionalism, empathy, and a customer-service mindset at all times.

Key Performance Indicators (KPIs):

  • Patient retention / Length of Service
  • Successful completion of onboarding visits per assigned cases
  • Patient satisfaction feedback
  • Accuracy & timeliness of documentation in Salesforce


Qualifications:

  • Bilingual Spanish Fluency Required
  • 2+ years of experience in community outreach, business development, or case management within the healthcare, nonprofit, or service-based sectors
  • Proven ability to generate leads, build partnerships, and convert prospects into clients
  • Strong communication, public speaking, and relationship-building skills
  • Cultural competency and a demonstrated ability to engage with diverse communities
  • Proficiency in Microsoft Office and Salesforce CRM (or similar CRM tools)
  • Valid driver's license and reliable transportation to travel locally for outreach activities

Benefits:

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
  • Professional development opportunities
  • Mission-driven work in an innovative healthcare space